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Home page element is overlapped.
sir please solve this problem.
Hi, please submit ticket to be helped: https://oceanthemes.ticksy.com/
this side can’t be reached
this site temporarily down …..this error show sir
Your problem like this? https://ticksy_attachments.s3.amazonaws.com/1_631.png
If not, please send us a screenshot. Thanks.
solve website problem thank you sir…
Hello sir can we able to make a web page similar to appdeveloped page . Or can you make the same duplicate page?
You can use this plugin to duplicate page: https://wordpress.org/plugins/duplicate-page/
I just installed the theme in wordpress, and I don’t have very many customizing options. Only menus and plugins.
I can’t change the logo, home page, anything.
Did I do something wrong?
Please try to read more the documentation to find a solution for your problems: http://oceanthemes.net/docs/onum/
Video tutorial import demo: https://www.youtube.com/watch?v=5QjjFqR1akg
Config your hosting before import demo content: https://oceanthemes.ticksy.com/article/15372/
We’ll support your problems.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
How do I customize the template? I uploaded into wordpress and it just looks like a simple blog with very few customizing options.
Hello! I just updated my theme, but i don’t have any demo content for header because is new, also i have problem with top bar on scroll. Keeps white letters in white background in homepage (homepage trasparent is enabled). My support is expired but this issue is from last update. Please guide me. Thank you
Please don’t worry, please contact us to get support: https://themeforest.net/user/oceanthemes#contact
Hi, Please update Onum version 126.96.36.199 to fixed your sticky header. You’ll get notice update via email, Thanks
Its ok now, thank you!
Great work, Thanks
Hello! I did the last again update v188.8.131.52 and now you remove the option for top bar in mobiles! This is wrong because in top bar i have client area, language switcher, my social links etc. please fix this. It worked ok with custom css, and now i lost this option.
I’ll help you build a header for mobile included a top bar.
After updating to latest version, text get blurry on mobile (android). This is a bug because of new fonts or something?
You need to have a license on Themeforest to get support. We don’t support customers whoes downloaded from Envato Elements.
This is users term: https://elements.envato.com/user-terms
Hope you understand. Thanks.
Thanks, I figured out the issue. If I disable Stick Header, then the issue goes away. Maybe the header animation is too heavy for mobile and causes the text to be blurry.
We’ll check this problem again. Thank you!
Hi! I have a problem. Suddenly some things on my site broke. Some elements, images that disappeared and entire blank pages. I would like some help. Thank you.
Please update the Onum theme version 184.108.40.206 to fixed your issues.
Another problem is:
I have already installed the template.
Now I want to install Home 9. When I click on the install button, it re-installs all demos and pages !! Downloads all files again !! Why?
please check it.
I have guide for you to import homepage 9 only: https://oceanthemes.ticksy.com/article/16445 and https://oceanthemes.ticksy.com/article/15634
hi, i wanna change the picture of background at the contact page, but its show me this link: background-image: url(https://smsh-884023-juc1ugur1qwqqqo4.stackpathdns.com/2014723/wp-content/themes/onum/images/bg-page-header.jpg?lossy=1&strip=1&webp=1);
Please change background image in backend edit page: http://oceanthemes.net/docs/onum/on-off-page-header-in-pages/
Hi, I’ve just purchased your theme, but can not find the PSD files as described, can I receive them?
Please contact with us to get link download the PSD files: https://themeforest.net/user/oceanthemes#contact
I just bought your theme “Onum – SEO & Marketing Elementor WordPress Theme” and I have one problem with mobile version and also one information about demo.
In mobile version, Home 9, mobile menu don’t work properly. It starts open and close option don’t resolve the issue, after scroll down a while it starts working properly. The problem also exists at your demo page.
Second issue is about imported comments in demo. There are 435 comments with links to porn, drug advertisment etc.
Comments don’t be a problem, I can delete them. Please fix an issue with mobile menu.
Hi, the new update breaks the mobile version hamburger menu, which makes it collapse.
Please update the Onum theme version 220.127.116.11 and clear your server cache and browsers cache after update the theme.
Updated to Version: 18.104.22.168 still problem persists
Please send us your website to check. Thanks.
after updating all by transparent background turn black
We’ll provide a solution to fixed your issues.
hello iam trying to make mega menu using clever mega menu for Elementor page title is showing pages are not showing
Please use our Mega menu plugin for your website: http://oceanthemes.net/docs/onum/4-mega-menu/
same problem not working
Hi, You have change permalinks? Please submit a ticket to get support from us: http://oceanthemes.ticksy.com/ , Thanks
yes changed to permalink , ticket is submitted
Please check your ticket now. Thanks.
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