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Discussion on Onum - SEO & Marketing Elementor WordPress Theme

OceanThemes

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354 comments found.

hello sir,

Home page element is overlapped.

sir please solve this problem.

thank you....

solve website problem thank you sir…

Hello sir can we able to make a web page similar to appdeveloped page . Or can you make the same duplicate page?

You can use this plugin to duplicate page: https://wordpress.org/plugins/duplicate-page/

Hi-

I just installed the theme in wordpress, and I don’t have very many customizing options. Only menus and plugins.

I can’t change the logo, home page, anything.

Did I do something wrong?

Hi,

Please try to read more the documentation to find a solution for your problems: http://oceanthemes.net/docs/onum/

Video tutorial import demo: https://www.youtube.com/watch?v=5QjjFqR1akg

Config your hosting before import demo content: https://oceanthemes.ticksy.com/article/15372/

We’ll support your problems.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi-

How do I customize the template? I uploaded into wordpress and it just looks like a simple blog with very few customizing options.

Hi,

Please try to read more the documentation to find a solution for your problems: http://oceanthemes.net/docs/onum/

Video tutorial import demo: https://www.youtube.com/watch?v=5QjjFqR1akg

Config your hosting before import demo content: https://oceanthemes.ticksy.com/article/15372/

We’ll support your problems.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello! I just updated my theme, but i don’t have any demo content for header because is new, also i have problem with top bar on scroll. Keeps white letters in white background in homepage (homepage trasparent is enabled). My support is expired but this issue is from last update. Please guide me. Thank you

Great work, Thanks

Hello! I did the last again update v1.2.0.2 and now you remove the option for top bar in mobiles! This is wrong because in top bar i have client area, language switcher, my social links etc. please fix this. It worked ok with custom css, and now i lost this option.

Hi,

Please don’t worry, please contact us to get support: https://themeforest.net/user/oceanthemes#contact

I’ll help you build a header for mobile included a top bar.

Thank you

After updating to latest version, text get blurry on mobile (android). This is a bug because of new fonts or something?

Hi, please submit ticket to be helped: https://oceanthemes.ticksy.com/

You need to have a license on Themeforest to get support. We don’t support customers whoes downloaded from Envato Elements.

This is users term: https://elements.envato.com/user-terms

Hope you understand. Thanks.

Thanks, I figured out the issue. If I disable Stick Header, then the issue goes away. Maybe the header animation is too heavy for mobile and causes the text to be blurry.

We’ll check this problem again. Thank you!

Hi! I have a problem. Suddenly some things on my site broke. Some elements, images that disappeared and entire blank pages. I would like some help. Thank you.

Hi,

We’ll support your problems.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

The website is having issues with mobile menu side panel. your own website is having the issue in mobile please check and resolve the issue. i have added someone else website to in this who have purchased from you (https://vision4reality.com/) who is facing the same problem i saw his website in comment section. many of them will be facing the same issue i think who have updated to latest version i have attached the images of mobile view https://drive.google.com/drive/u/4/folders/1d3b1dy9KEEAjmxbe_lKRs5-FXmvz-2iD

Hi,

Please update the Onum theme version 1.2.0.3 to fixed your issues.

We’ll support your problems.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

asvideofx

asvideofx Purchased

I just want to install Home 1. When I click on the install button from Import Demo Data, the installation process takes a long time !! After completing the installation, he has installed all the demos !!! It has downloaded a large volume of files and filled a large space of hosts.

It was better to install only images, information and Home 1 pages and install faster.

Another problem is: I have already installed the template. Now I want to install Home 9. When I click on the install button, it re-installs all demos and pages !! Downloads all files again !! Why?

please check it.

Hi,

I have guide for you to import homepage 9 only: https://oceanthemes.ticksy.com/article/16445 and https://oceanthemes.ticksy.com/article/15634

Thank you

exod1a

exod1a Purchased

hi, i wanna change the picture of background at the contact page, but its show me this link: background-image: url(https://smsh-884023-juc1ugur1qwqqqo4.stackpathdns.com/2014723/wp-content/themes/onum/images/bg-page-header.jpg?lossy=1&strip=1&webp=1);

Hi,

Please change background image in backend edit page: http://oceanthemes.net/docs/onum/on-off-page-header-in-pages/

Thank you

cudnym

cudnym Purchased

Hi, I’ve just purchased your theme, but can not find the PSD files as described, can I receive them?

best regards!

Hi,

Please contact with us to get link download the PSD files: https://themeforest.net/user/oceanthemes#contact

Thank you

Hi, I just bought your theme “Onum – SEO & Marketing Elementor WordPress Theme” and I have one problem with mobile version and also one information about demo. In mobile version, Home 9, mobile menu don’t work properly. It starts open and close option don’t resolve the issue, after scroll down a while it starts working properly. The problem also exists at your demo page. Second issue is about imported comments in demo. There are 435 comments with links to porn, drug advertisment etc.

Comments don’t be a problem, I can delete them. Please fix an issue with mobile menu.

Best regards, Dariusz Rzasa

Hi,

We’ll support your problems.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi, the new update breaks the mobile version hamburger menu, which makes it collapse.

Hi,

Please update the Onum theme version 1.2.0.4 and clear your server cache and browsers cache after update the theme.

Thank you

Updated to Version: 1.2.0.5 still problem persists

Please send us your website to check. Thanks.

rwazeralie

rwazeralie Purchased

after updating all by transparent background turn black

Hi,

We’ll provide a solution to fixed your issues.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

hello iam trying to make mega menu using clever mega menu for Elementor page title is showing pages are not showing

Hi, You have change permalinks? Please submit a ticket to get support from us: http://oceanthemes.ticksy.com/ , Thanks

yes changed to permalink , ticket is submitted

Please check your ticket now. Thanks.

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