38 comments found.
does the purchase of the theme include the commercial use of the images/icons in the demo site? Do I need to purchase the demo site images & icons separately? thanks!
Hi,
Yes, you can use graphics, icons etc. in your commercial projects, too. You don’t need to purchase them separately.
Regarding images, we used them mostly from unsplash.com. All of them are free, but some of them might need mention of the owner, so please check the licensing.
In short, you need not to buy them separately.
Theme Data import failed it’s not working at all manually import also not working
PFA screen shot https://ticksy_attachments.s3.amazonaws.com/img_20220811_868.pngKindly reply ASAP else refund my amount
Kindly reply ASAP else refund my amount
Hi,
We will respond to your support ticket asap.
Thanks.
Hi Envato,& AUTHOR TEAM
Kindly initiate REFUND after even today is the 3rd day AFTER PURCHASED the author has not given me any specific solution.
The author’s reply has nothing to do with my work progress.
My project was cancelled.
Envato TEAM First try to understand why we are using a ready made theme so we can use it and launch quickly ASAP
I don’t want to hear anything from your end now KINDLY INITIATE REFUND. my money AND TIME is so valuable for ME AND my client not just a piece of paper.
KINDLY REFUND ME BECAUSE Envato TEAM HAS NO CONTROL OVER THE AUTHOR SUPPORT.
You need to initiate the refund request, we don’t have the system to do that. Please initiate refund request and we will refund.
Hi, I’m facing issues after elementor plugin updated into the latest version. only few pages broken completely, rest of the pages working fine. ca you help mw with this?
Hello, I have a few questions about the theme. Does the theme work like a social media platform? Can there be multiple users for different purposes? Is there a notification system in place where one user gets notified by another user?
Hi,
The theme does not work as a social media platform. A social media platform is a complex system, either you can build it or may buy ready-made scripts.
Our theme can be used to create website, landing page for a social media platform. So it also does not include user registration/membership system, notification etc.
Hello, When you hover over the cart at the top of the menu, the sub menu displayed hidden on the right, how can I adjust it?
Can you please share a screen record of the issue with the website URL? So, we can inspect the issue for you.
Hello, how I can display the price symble to the right of the price
Please check: https://prnt.sc/12r2nzc
Hello, No I don’t want Woocommerce, I want to change the location of Currency displayed on Pricing table
Please show any reference (ex, screenshot or screen record). And create a support ticket here for theme related helps.
https://droitthemes.ticksy.com/Hello, How can I display the price symbol on the right
Please check: https://prnt.sc/12r2nzc
Hello, No I don’t want Woocommerce, I want to change the location of Currency displayed on Pricing table
Please show any reference (ex, screenshot or screen record). And create a support ticket here for theme related helps.
https://droitthemes.ticksy.com/For Drag and Drop Page Builder feature should we buy Elementor too with this theme?
No, you don’t have to buy Elementor Pro.
All our themes are built based on Elementor’s free version. So you will be able to access and edit all widgets and features of this theme and all our themes using Elementor free version.
The heather/menu can’t be edited. Need to move hamburger menu but I can’t access. Anybody can offer help?
We have replied to your support ticket.
Why the problem to change the color style is not resolved
What thing’s color are you referring to? We have checked again, brand colors can be changed globally, so we are not sure which color setting you are talking about. Can you please specify?
I have already contacted support for more than two months, you told me that the problem will be solved in the next update but still the same problem, 1. Edit Features Carousel: I cannot change the colors of the arrows 2. the dimension of the logo does not change even I only modify it Width in the parameters 3.the blue color of the Pricing background does not change 4. The Monthly Payment Annual payment button in the pricing page does not change the text so I cannot delete the text to keep only the tables
I am still stuck on this problem, why are you taking so long to solve it
the support is zero I have bought the theme for 2 months so far the problem has not been resolved and I was losing my time
????
Hi,
We have solved this issue and updated you through our support system.
Thanks.
Hello, how I can display the price symble to the right of the price
The hamburger menu bar is not visible in mobile screen.
We have checked it and hamburger menu is indeed visible. Can you please give us a screenshot of the issue? Which browser are you accessing from?
I am unable to import demo themes i am only able to import 1 theme.
How can I change the links of the footer? I can’t find the option. Thank you
https://prnt.sc/t4q5cp
6. You cannot change the color of the menu (texts)
Please create a support ticket: https://droitthemes.ticksy.com/
5. You cannot change the header button style (Get Started)
Please create a support ticket: https://droitthemes.ticksy.com/
Hello, I have some problems when changing elements:
1. How do I change the pink color of the section “Hire professional Oppi app Makers to build your apps.”?
2. How do I remove the search engine from the first section? (looking for)
3. You cannot change the color of the text in the section: “It’s the food you love, delivered”
4. How do I replace the left image of the “Oppi Studio” section?
Thanks Regards
Please create a support ticket: https://droitthemes.ticksy.com/
I purchased the theme wanting to use the processes widget. Unfortunately, you can only have up to 3 processes and there doesn’t seem to be a workaround. I’m really quite disappointed as that block was the main reason I purchased the theme.
We have replied to your ticket. We will add this feature in near future (so that customers can add unlimited processes).
How can I change the color of the default footer not elementor footer ?
To change color of footer, please navigate to the WP Dashboard> Theme Settings> Footer Settings> Background.
Also, you can follow the instructions below:https://prnt.sc/sgru4j
Is there any way to disable the menu?
Yes, there is.
ok? How do I disable the menu. I opened a support ticket.
Also can I hire your team for a custom megamenu?
Our support guys will take care of your ticket.
Yes, you can hire us for custom works. You can describe your requirements in the ticket (or create a new one for that).
ok
Hi!
I have a problem with my site. I have added really simple ssl and replaced every url from http to https on my site, also i have a vaild certificate, but when i entered the site, the site content is not on its place and some elements dont have the layout that the should have. Please, could you help me? It worked before i used ssl.
Hi, please create a ticket: https://droitthemes.ticksy.com/
