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Discussion on Optima | Industrial Site Template

AncoraThemes

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21 comments found.

Hello! I am a buyer of the Optima HTML theme, but I couldn’t submit a ticket through your support system (Even using the Pre-Sale Question option)

There are two things that I could use your help with:

First, The contact form at the bottom of the page does not submit the form once the submit button is pushed. I have updated our email address in the “contact-form.php” file, but the form doesn’t submit.

Error checking is working though – If nothing is entered in the form fields, it will trigger a “fix it” message, so that’s good. We just need the form to actually work.

Second, could you please let me know what setting to change in order to change the duration of the slides in the main slider on the home page? I haven’t been able to locate that setting in either the CSS or JS files.

I can send the URL for our site upon request.

Thank you in advance

Hello,

Thank you for choosing our theme and contacting us!

1) We need access to your admin panel in order to investigate the issue.

Please try to submit a ticket from other browser:

http://prntscr.com/n72x4y

2) Slides duration can be changed in Slider settings as displayed below:

http://prntscr.com/n72z0p

Best regards

Sorry – You misunderstood. I have the HTML version – not the WordPress version.

Hello William,,

Sorry, my bad!

Your support ticket was replied with solution.

Please check it.

Thank you.

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