Hi, How did you contact the customer support, all the emails are comments are replied. Check and see if the replies didn't go to your spam folder. In any case you can contact me again and I'll help you out.
ok. This is one of the themes that you can't give less than 5 stars. Not because of the design which fits i believe anyone needs, but also about their amazing support. Thank you Jamal personally for your amazing help whenever needed. Not only fast but also professional quality of service!
Many thanks to all involved in this template!
This theme sucks.
All themes with Visual Composer are crappy due the fact that most authors don't care about updating VC.
You can update the theme from the auto-update notification in your dashboard, the updated theme ships with the latest Visual Composer, then you can just delete the old Visual Composer and click on the notification to install the new one.