The design quality of this web template is awesome! I would have given 5 stars but there appears to be room for improvement in the area of support. You have covered some basic "how to" questions but have left others unanswered. For example I have not found instructions on how change the "tweets" from "themelooks" to your own. I also noticed that the "comments" section of the blogs are designed to be static in which case you should at the least provide some basic instructions or suggestions on how to link the "comments" to "mailchimp" or some other program. These are very important basic areas of the template but you offer no instructions and finally I think that your support team could be a bit more helpful. My experience has shown that you are a little quick to refer customer to a third party for paid support. Other than that I think that you guy's have an awesome 5 star product that will sell like "hotcakes" once you make a few changes to your support system. Thanks again!