153 comments found.
Hi, i got this theme from envato elements. When i try to import the demo content i received this error. Import Data Demo The importer is working Status: Preparing for importing … Link Download not working: http://roadthemes.com/demo/organica/wp-content/uploads/uploads.zip Can you check the link please?
Hi,
We have fixed this issue. You can check it again. Thanks !
Greetings. The template has some problems from a mobile device. In particular, clicking on the product images or on the “Add to cart” button doesn’t work, why? I await more information
Hi,
You contact https://themeforest.net/item/organica-organic-beauty-natural-cosmetics-food-farn-and-eco-wordpress-theme/19055016/support Our team will check and help you. Thanks!
how do i update my theme as product description and payment gateway is not showing
Hi,
You can upload theme update or you contact us. Our team will help you. You don’t worry
how to upload theme update please let me know and please help me in this
You can contact us. Our team will check and help you
how to contact your team?
Do you know if the content importer has problems since I get this reading
Import Data Demo The importer is working Status: Preparing for importing … Link Download not working: http://roadthemes.com/demo/organica/wp-content/uploads/uploads.zip
Hi,
I have checked this link it works. You can check it again. If you need help you contact us. Our team will help you
I have already checked and I still get the same thing, I copy and paste the link and if it works but pressing the “import demo” button the same legend continues to appear
images
https://ibb.co/bdkLDzG https://ibb.co/2MhPqYfYou contact us. Our team will help you. You don’t worry
how do i edit out the categories within the homepage 6 and add products to it
Hi,
You can check your email. Our team will help you
why is it 2 different authors selling the same theme-one for wordpress and the other for shopify,sounds fishy to me!
Hi,
Yes, I don’t selling shopify version. My partner selling Shopify
Yo también descargué tu tema a través de elementos de envato. El menú principal es pegajoso pero no visible en la parte superior del sitio. El cambiador de idioma no aparece. Me alegraría si pudieras ayudar.
Hi,
You contact https://themeforest.net/item/organica-organic-beauty-natural-cosmetics-food-farn-and-eco-wordpress-theme/19055016/support. Our team will config it for you
why the header does not appear the language, currency switcher and I already have WPML installed
https://natura-mex.com/Hi,
You contact https://themeforest.net/item/organica-organic-beauty-natural-cosmetics-food-farn-and-eco-wordpress-theme/19055016/support. Our team will config it for you
Do you have child theme installation files?
You can contact us. Our team will help you
Great theme! How to make images on the product page open in lightbox? At moment Product Image open direct image url instead of lightbox…. Best regards
Problem solved with YITH WooCommerce Zoom Magnifier 
You can contact us https://themeforest.net/item/organica-organic-beauty-natural-cosmetics-food-farn-and-eco-wordpress-theme/19055016/support Our team will check and help you
Hello, wpbakery page builder is no longer working in pages when upgrade to new wordpress version. This theme started slowly to loose functionality the last 1 month after some upgrades.
Hi,
You can contact us. Our team will upgrade it for you.
my support is over unfortunatelly, what should i do?
You contact us. Our team will check and help you
Dont purchase it. This theme is not working on latest wordpress version. Support sucks. They do not intend to resolve problem when you highlight bugs.
I am unable to import sample data. showing error “This does not appear to be a WXR file, missing/invalid WXR version number”
How to fix it?
Hi,
You can check your email. Our team will help you. You don’t worry.
Now issue is different. please visit website
You can add your ticket. Our team will help you
I downloaded your theme via envato elements. The main menu is sticky but not visible at the top of the site. Language changer does not appear. I would be glad if you could help.
https://prnt.sc/w2rfpr https://prnt.sc/w2rggmHi,
You contact us. Our team will help you.
I sent an e-mail, but no response has been made yet.
what does your email ?
I sent the information.
Our team will help you. Thanks !
Problem still not fixed
You need check your email again
Getting internal server error while importing demo data
Hi,
You contact us. Our team will check and help you
purchased but on install.. there was plenty of errors
on WS FACEBOOK Like box widget.. Something went wrong with the plugin API.
on contact -7 plugin install : show this error: Warning: sprintf(): Too few arguments in /**//public_html/wp-admin/includes/class-bulk-upgrader-skin.php on line 152 Show details.
on YITH WooCommerce Compare Warning: Error while sending QUERY packet. PID=566145 in /home2/**/public_html/wp-includes/wp-db.php on line 2033
Hi,
You check your email and provide detail. Our team will help you. You don’t worry
Hi, is there a translation for Germany? I see the PO file is only at 3 % translation..
Hi,
You can install plugin and translate to Germany
Hello, i am interested in this theme. Is it Arabic language friendly ?
Hi,
Thank for your interested. It doesn’t support RTL
Please help, the main menu is not displaying and it is a new install www.maeiva.com
Hi,
You contact us our team will help you.You don’t worry.
We are getting the following error when try to access the backend:
Sorry, you are not allowed to access this page.
It starts working once we disable the theme. It’s an urgent issue and need solution asap.
Hi,
Sorry, we don’t understand. You can contact us and provide detail. Thanks !
II have a problem with my theme. When loading any page starts a white overlay on the page, how do I remove it?
And on the single page of the product the modal images does not work.
my site> nutrifay.com.br
Hi,
You can contact us. Our team will check and help you