Discussion on Organio - Organic Food Store Theme

Discussion on Organio - Organic Food Store Theme

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62 comments found.

mentalitgr Purchased

Hello Very nice themes. This theme is compatible with php version 7.4 or / and 8?

Thank you.

Hello,

The theme is compatible with PHP versions 7.4 and 8.0

Thanks

jocre

jocre Purchased

Hi, it takes very long for support to answer, can you respond to an urgent topic in my tickets please

Hello,

We may be in 2 different time zones but I’m sure the support person will reply you in no more than 24 hours. So please wait and don’t worry. We will fix the problem together with you.

Thanks

DCVD-UG Purchased

A question for the support, when will this theme be compatible with PHP version 8.0x / 8.1?

Thanks in advance.

Warm greetings Maria

Hello,

The theme is compatible with php version 8.0

Thanks

DCVD-UG Purchased

Hello to the team,

I reopened an old ticket.

Please look at my ticket #3118150 .

I thank you.

Warm greetings

Maria

Let me check. Thanks

Hi, how do I remove the quickview and wishlist buttons?

jocre

jocre Purchased

Hello, how do I get the star ratings shown on product grid view off? I can send a screenshot of it in the ticket page.

jocre

jocre Purchased

Hello, I submitted a support ticket

Let me check. Thanks

Hello I can’t Import Demo

There has been a critical error on this website. Please check your site admin email inbox for instructions.

Please Help!

Hi there,

Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com

Our supporter can check your info and we can solved your issue together with you.

Thanks for your submission!

Regards.

Ok, done submit a ticket, please help Thanks :)

Let me check. Thanks

Hi i need help, i can’t install demo in my server, always error.

“There has been a critical error on this website. Please check your site admin email inbox for instructions.”

Learn more about troubleshooting WordPress.

Hello,

I answered you in the ticket.

Thanks

Hello!
I have some pre-sale question:
  • 1 – It seems that preview product are different style: with border colored, or with a shadow on mouse over, and more. Can I use preview product with border color (as in your HOME 1), but in other Homepage with different style of preview product?
  • 2 – For the preview style with different color border, how can I chose the color for the border? That color is set for a category or tag or what else?
  • 3 – There is a documentation for your theme? Because Themeforest set “unrated” for Documentation
  • 4 – Portfolio: how you can suggest tot use it? For example for farmers or suppliers.

  • Thank you

Hello,

1. It is possible that you will include the entire grid layout on the home pages.

2. You can easily change the color in the product page.

3. Documentation is available in full package.

4. Sure, you can choose the display category you want.

Thanks

Thank you! And another question: the graphic elements are included? Do you provide PSD files of your pages?

PSD will be attached to the theme. Thanks

Hi Guys, there is a small mispelling in your theme… pls go to demo:

https://demo.casethemes.net/organio/home-3/

on top, in the header where the search is, it says…

“Select a Categories” but it should say ” Select a Category”

How can i correct this pls? Thanks!

Ok, great, something last pls, can you tell me what file i must edit in order to change it manually until the next update? Thanks

Please try: organio/inc/template-tags.php

Great, many thanks

MWSPARK

MWSPARK Purchased

About one month ago I created a ticket to support about some error. My login page is not working – nobody can log in. Why It’s taking one month not to fix that problem?!

Please wait for the response in the ticket.

MWSPARK

MWSPARK Purchased

Please can you give my problem to developer, programmer or creator of theme? Because I spend all month to talk with somebody who has no idea what he is doing, I already waste a lot of time, money and tones of nerves and only what he did is to crashed my site! Please, why you can’t just give my problem to the creator?

I already gave you a problem. Even sepcific line in a code, what is not working. But your developer has no skills to help me and not answering to my questions.

MWSPARK

MWSPARK Purchased

If somebody would face with similar problem, the solution was to change PHP verision to lower on server. Now everything is working.

MWSPARK

MWSPARK Purchased

I’m not sure but I think that pot file for Case Theme User plugin is missing and I can’t translate some of your strings. Why is that? Can you add it to make possible to translate all theme? Organio theme has pot file, but this extra plugin for user login and register not.

MWSPARK

MWSPARK Purchased

I already tired but I have an information: “Missing template These translations are not linked to a POT file. Sync operations will extract strings directly from source code.”

I have fixed your problem in the ticket. You are creating the wrong translation file.

MWSPARK

MWSPARK Purchased

Ok, support helped me. Thanks The solution was to move translation to ‘system’.

Before buying this :-

1. Are there any issues when installing the demo content?

2.Is this template compatible with elementor?

3.R there any issue with the plugins?

4. Can u provide on site support if there is any issue?

Hello,

1. You can easily install the demo with one click.

2. Yes

3. No problem.

4. Yes.

Thanks

Hi, Its look pretty well I am new in this field I want to make my ecommerce store to grow my business online. But I am confused about selecting plugin and theme which theme is best for my ecommerce website or store. Need help regarding this.

You will have a beautiful demo by one-click installation. Editing is easy when you work with Elementor.

Hi, I have found this theme very attractive but couldn’t fit in my project. i didn’t download it yet. Much appreciated if you can refund the money. Thanks

Hello,

I cannot refund for this reason. Please see the refund policy here: https://themeforest.net/page/author_refund_policy

Thanks

Hello, I would like to know how to remove animation from bloc apparition on a page. Because when I update the content on Elementor, sometimes it doesn’t update and come back as before :/

​Hello,

Can you send me the screenshot or the link of the problem?

Thanks

Is there any way to adjust the header layout? I would like to add some elements from another layout. I would like to have the header layout of home-8 but with a topbar with the language selector like in home-6. I hope this could be done without hacking the theme files.

Hello,

This is not possible, the layout is fixed. I can custom for you but this will be custom work.

Thanks

Thank you for your reply. I’m afraid this might be an issue for me. I was able to do this simple task on all themes I’ve bought before. Could I please have a refund, because this was not really clear in the description and live preview.

Thank you.

Hi, I have already purchased the organio theme and when importing content, I found that the checkout page is not displayed as agreed, is there a possibility to fix this?? Waiting for your response, thank you

http://app.infine.ma/checkout/

Hello,

Please make sure you configure it correctly: https://case.d.pr/KTsZ1m

Thanks

Hello, I have installed the demo and the page is misconfigured: https://www.frutosdemitierra.eu/ please I need help.

Hello,

Please see the solution here: https://casethemes.ticksy.com/article/16649

Thanks

Hello.. I was looking your theme to buy.. its looks great, but i found some kind or error in your theme when we navigate on mobile… I attach screenshot… [https://prnt.sc/26m1wxn] its look like your theme is unable to adjust its mobile view and leaving some white space at the right side and scrolling horizontal little bit… Let me know can we fix it or you can update this issue.. then i will forward to purchase it

Hello,

I have fixed this on demo. Please check again.

Thanks

Hello does this theme support Add to Cart Button with Woocommerce Variations on the Shop page?

Hello,

This is not available. I will plan to add this feature in the future.

Thanks

https://demo.casethemes.net/organio/home-7/ hi can we make it infinite scroll? i want header sticky menu, header banner, then categories icons , then infinite scroll, then footer, we want quantity button on product, on product page we want sidebar, on viewcart or checkout we want only it no side bar no footer, we want like this below url . https://klbtheme.com/bacola/shop/?ft=infinite&column=5

no i will get in trouble i need to know weather my requirments will be done or not

can you please help me out

We need to understand each issue like this:

1,2. Infinite page scrolling is possible.

3. The quantity button on the store page is available but on the homepage this is not available. I can custom for you but this is custom work.

4. Is possible.

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