43 comments found.
I am getting grey loading bar inside product detail page, main pic and additional image thumbnails are also not coming in single horizontal line, refer snaphost – https://prnt.sc/3BRy1e4SAxRC
Hi,
You check email. Our team will help you. Thanks !
already replied on email, awaiting further update.
Details already given as required, kindly update further pls.
Our team will help you.
Where can I translate the title “ALL CATEGORIES” of the categories menu into Spanish?
Hi,
You contact https://themeforest.net/item/origine-organic-theme-for-woocommerce-wordpress/23354853/support Our team will help you. Thanks !
hello,
we are interested in buying the theme…but we had one query we want to use it for our existing website which is developed in an order version of wordpress and woocommerce. how can we install or use your theme using the layouts that you offer without loosing our existing data.
Hello,
Thank for your interested. You can install our theme on your website without loosing your existing data. It will change only frontend
hello one more question we were seeing your demo and we see the demo 4 has a different header style but when we go to the internal pages the header style changes would we be able to set a comman header style like demo 4 throughout the website.
You can change and custom like you want
It doesn’t work we tried all combinations we wanted to use the template vai envato first before we purchased the theme…can let us know the steps or your documentation too doesn’t have any details we would like to solve this issue before we buy the template.
awaiting update…
If you need help you contact us. Our team will help you
text “Cart” disappear?
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You can contact us. Our team will help you
can you guys provide that fix in this thread on how to make the mini cart label “Cart” disappear?
Hi,
What did theme you purchase ? You can contact us. Our team will help you
Hi, how can i reset the theme back to original design, i had messy it up.
Hi,
You contact us. Our team will do it for you.
Hi, why there is a “cart” word appeared in the header ? how can i solved it
Hi,
You contact us. Our team will help you. Thanks !
websight.website
I have emailed you from themeforest itself with credentials to access the site
Please can you tell us how to fix it as well possibly fix it for us ?
Thanks.
Tubu
Hi Tubu,
Our team need check can help you. You provide your website info. thanks !
I want to set the header 4 on all the page and set homepage 4 as the main page what should i do
Hi,
You can check your email. Thanks !
can we chat on nayan@gatisofttech.com?
You check and follow your email. Thanks !
Its 5 days still you haven’t solved my issue
You can check your email again
sir why so late reply i mean its now 6th day now you told the issue has been solved then why the issue is still there. i mean at least you reply to my email why this small task taking too long.
i just want home page 4 as my home page and the header of the home page 4 to the all the pages.
Please, you follow your ticket. Thanks!
How to update your theme to Version 1.0.4. Currently i am using your child theme.
Hi,
You can upload update files to your server
How to update your theme?
Hi,
You can upload update files to your server
when are you going to update this theme?
Hi,
What does your issue ? You contact us. Our team will help you
I purchased your theme Approx 4 months ago and still facing different issues, you should immediately update/improve your theme coding and layout. It really needs improvement. In Fact I am facing a problem on Cart Page. Whenever customer open the cart page and try to change the quantity of any product it always remain “1”. Quantity of products does not change to the desired value on cart page. Please let me know how to solve this problem. If you need to contact me separately, please send your reply at za.ahmed84@gmail.com
Hi,
You can check your email. thanks !
Hi,
We have responded you 2 days ago. You need check your email again. Thanks !
Hi team, great product!
Is it possible to fully import our data using any plugins like WP All Import etc?
Thanks
Hi,
You can see documentation in the package download.
Hi team,
I have downloaded theme from Envato Elements. it is great! However I have some issues. Could you please get me to right direction…http://prntscr.com/p2x5t2 – How can I make disappear ‘Cart’ near the cart icon?
How can I translate some widgets etc?
Thanks
Hi,
You can contact us. Our team will help you
Hello, Thanks for the help. Can you send a link for the best WPML plugin to use on the website that would work for both the currency and language.
Hello,
You can use https://wpml.org/purchase/?dr=email
Hi,
You can contact us. Our team will check and help you
Hi, I have sent you an email yesterday describing some issues to be attended immediately. Regards
Hi,
We’re checking your email
Your response and support system is very slow. Did you see my email?
Please, you wait and follow your email. Our team can help you
Also If i wish to change the icon of the shopping cart will i be able to make those changes?
Hi,
It is possible to change icon
Hello, I send in some issues am facing after installing the theme, I am unable to view the section where I need to upload my logo..
