G5Theme

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70 comments found.

Hi, Theme Preview Not working

Hi, thanks for your interest my theme & your comments. I just check and everything is ok now, here: http://prntscr.com/gdthqu Please re-check it if you want. Thanks

Your website support doesn’t work, and I have troubles with theme as it follows: 1. https://www.sistemecopiat.ro/categorie-produs/camere-video-de-copiat-hd/ – here i can’t change header and I can’t find it were I can change it anywere in documentation. 2. Maps doesn’t shows on any page: https://www.sistemecopiat.ro/inchiriere-sisteme-de-copiat/ – HOW CAN I HAVE SOME HELP?

Here: http://prntscr.com/gdwlnx . I have seen your request on skype. I will support via skype for you.

Thanks – good support offered through email/skype not their website.

All your issue, I resolved via skype. Please re-check and let me know.

Hi sir, please, Your theme HOMEPAGE 23 is really nice. is the theme easy to use and configure? Please

Thanks!

I added you to my skype, Thanks

Yes. We will exchange with you via skype. Thank you very much!

Capsi

Capsi Purchased

Hi, for some reason, variable images not appear on the single product page. Deactivated plugins and check but it seemed nothing wrong with plugins. Search online and found, this could be reason of PHP version and memory limits allocated.

Can please tell us the recommended PHP version and ALL the memory limits so we can get our host to adjust accordingly.

Note: Now running with PHP V5.6

Hi, To use ORSON, you must be running WordPress 3.9 or higher, PHP5.4 or higher, and MySQL 5 or higher. We have tested it with Mac, Windows and Linux. Below is a list of items you should ensure your host can comply with. For more information, you can reference here: http://document.g5plus.net/orson/#system-requires . Thanks!

Hi , please, there are some plugins that need to update, so in this case must i buy the premium version of these plugins or ?

Hi, Let me know plugins that need to update.Thanks bro :)

Awesome theme. But I have an issue. Any link i click forces the whole page to scroll to the top by itself

Hi, thanks for your interest my theme. I’m just check on my demo, everything is ok. Can you give me url which you opened? I will check and fix it immediately. Thanks

Hi i’ve noticed when you hover mouse over the menu there is a half second delay. Im wandering if this can be changed? thanks

Hi, thanks for your interest to my theme. Sure, this can be changed. I will instruct you to do that if you have bought it. Hope you will like and buy our theme. Thank bro :)

Hi i have purchased your theme twice as i am using it for two different sites. A while ago you helped fix the logo in the header as it was over lapping the body when the screen was tablet size. but now the logo is to small, could you please help me with making the logo bigger?

Ok thankyou very much, ill do that now.

hi, I cant seem to find the box to check to make it a private reply. In the “advanced Information” tab there is an area to put site login details, do i just put it in there? and is this information kept private?

Hi, You can put site login details in “Access Info” tab: http://prntscr.com/hfo7gz Your information will be kept secure & privately. I’m wondering, have you set Mobile Logo Max Height in Page Option Area ->Logo tab: http://prntscr.com/hfoh4f (if apply for each page) or in Theme Option -> Logo Setting tab : http://prntscr.com/hfohp1(if apply for all pages) .Please let me know. Thanks!

Hi, i am trying to submit a support topic on your support site but i keep getting a 524 host error. Is there another way I can submit a support ticket?

dont worry it seems to have worked now thankyou

Sorry for this, we improving system support. Hope you sympathy a bit. Thanks

junedr72

junedr72 Purchased

i buy this theme but after install demo it show me buy this theme look-> http://alshaysha.com/product/al-akbar-round-coal-hookah-accessory/

We’re very happy to assist you

junedr72

junedr72 Purchased

thanks it solved the demo data has create a page with custom settings for header just i can’t find before

Hi, Glad to hear that. Any issues, feel free let me know, we will find out solution for that. And please vote for my item on Theme Forest(View guide here: http://i.imgur.com/NWG5jQn.png. If you did it, please ignore this content).Thank bro :)

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