18 comments found.
I bought this theme. I tried it many times, but I couldn’t install it. Can I backup it correctly?
Please open a support ticket on https://www.multipurposethemes.com/support/
I bought this theme. I tried it many times, but I couldn’t install it. Can I backup it correctly?
Hi, i have just purchased for the themes as above. However, i am unable to install the theme based on the instructions given. Can you pls assist?
Hi – I have watched your installation instructions via YouTube and the reviewed the documentation surrounding install, yet when it comes to overwriting the admin, catalog, image and system files there appears to be a problem. I can still access the store side but there appears to be a conflict on the admin side of things, as that page is throwing an HTTP ERROR 500. I have attempted installation multiple times, with no success. I have a fresh install backup waiting to overwrite your current assets that appear to be causing the issue. Please advise (purchase code available upon request).
Generally 500 errors are from htaccess file or from the server level.
Can you please open a ticket on https://www.multipurposethemes.com/support/
Thanks.
Thank you – ticket submitted.
If anyone reads these comments prior to purchase, like I do, know that these guys resolved my issue at the server level for me, via FTP, within 24 hours of me contacting them. Outstanding customer service!
Awesome theme! Good Luck With Sale
Hi,
I have tried over and over again and I can’t get through minute 2.58 of this installation instruction: https://www.youtube.com/watch?v=V-1WMpoYauQ. Can you give me support on this?
Kind regards, Maya Van den Broeck
Hi Maya,
It looks like 1 or more steps might have missed. Can you please open a ticket on https://www.multipurposethemes.com/support/ and share all the details.
Thanks.
Hi,
I just bought Oscuro today and I seem te have some difficulties installing this although I have installed themes succesfully earlier. I instal opencart, check if it works. Then I put Oscuro on top of it in the root file and the whole thing doesn’t work anymore.
kind regards, Maya Van den Broeck
Maya, We are working on your request via support portal. Please be in touch via support ticket.
Thanks.
Great Work, Congratulations GLWS
Nice work, good luck with sale.
Great work! Congratulations! Good sales and buyers.
Congratulations! Excellent work and design. I wish you big sales.
Amazing Work, Good Luck With Sale
Amazing work Congratulations.
Congratulations! Nice Work, Good Luck With Sale
Congratulations!
Amazing Work, Good Luck With Sale
Congratulations! , Good Luck With Sale
Interesting Work! Congratulations
Congratulations! Amazing Work, Good Luck With Sale