Web Themes & Templates

Reviews for Oshine - Multipurpose Creative WordPress Theme

1,389 Reviews

for Design Quality

very good support and service with immediate response!!!

for Customer Support

I have bought this theme and I am very happy with it. Also they have a very responsive customer service team. They been very friendly and they sort out my issues very fast. I would say unbelievable fast :)

for Customizability

For me it was the first time to ever create my own website. I had never used WordPress before. The Oshine theme is JUST AMAZING! I could build my own website, just the way I wanted. The demos are a great to begin with and from there you can create everything the way you want. I am really happy that I chose the Oshine theme. The online support is amazing and só fast! And they even helped me out with some very basic questions I had (especially in the beginning, being a real WP dummy, hehe). Thanks Oshine for your wonderful support and amazing theme! I can recommend this theme to everyone, even the people who have never worked with WP (like me)!! I would give 6 stars if possible. Best regards from the Netherlands, Angelique

for Customer Support

Thanks a lot for quick answers and a quality supporting team!

for Other

Doesn't run after update because plugin license key is not available!

brandexponents

Author response

Hi,

Apologies for the inconveniences you have had. Your rating is really unfair as theme authors, we have an extended license for the bundled plugins(Master Slider, Slider Revolution & Meta Box addons). Without the license, you will not be able to update it. Having said that, we will be periodically updating the plugins along with the theme updates so that you stay current. So you actually need not worry about the plugin update. In your case, I think you are either referring to Master slider or Metabox tabs. I am really surprised that you haven't reached out to us even once regarding the issues that you had. You probably know already that we will go the extra mile when it comes to support and as the authors of the theme, we are in the best position to help you resolve them. If only you had checked the comments section where I have helped so many customers with this issue in the past couple of months or if you had even contacted us once we could have easily explained you and resolved the above issue for you. We would still like to help you resolve the above issue kindly drop a mail to help@brandexponents.com with an elaborate explanation of your issue with your Wp-admin credentials so we can have a look and help you ASAP.

Thanks, Siddarth

for Customer Support

Very professional and direct support.
Replies to answers in a few moments. True and quick help.

for Customer Support

Great, direct and efficient customer support! I use their support regularly and always get highly professional, efficient and friendly help!
Recommend Oshine highly! Great product, great people behind!

for Customer Support

I love the template and the customer support its excelent! <3

for Customer Support

Excellent support. The team are responsive and always happy to help me with any queries.

for Customer Support

I really like this theme, which you can see used on my two sites: www.paolocavanna.com and www.immaginariamente.com.
I found it very versatile and full of possibilities and easy to use even for those who, like me, do not know wordpress. But the thing I liked most is the after-sales service that helped me with speed and precision even if the time for assistance had already expired.

for Customer Support

On top of being a simply stunning website builder, the customer service is top-notch. Often it's only an hour or two where I'm presented with a solution. They go out of their way to make sure their customers are satisfied and assisted in any way. Can't recommend this theme enough.

for Customer Support

Oshine is beautiful, elegant and flexible. And Tatsu is a powerful page builder. But what really sets it all apart is the incredible customer support. We have had to tweak various settings and needed a bit of custom CSS. At every step along the way, Siddarth, Diego, Mej and the rest of their team have been understanding, respectful and helpful, even to a relative newbie like me. No dumb questions, apparently. Just great answers. Thank you for all that, and for creating such a terrific theme as well. Nicely done!

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