608 comments found.
Using the Free version, can’t let go of this Awesome theme update. Can you please send me the link? Thanks.
Hi there – thanks for reaching out.
If I understand well, you downloaded Osmosis for free. If this is the scenario, updates and support are not included. Also, note that Osmosis is being sold exclusively on Themeforest.
Best regards.
Ok. An Awesome theme no doubt. A small query. In the Latest Portfolio widget, max items are 20. Can I extend it to 30?
Glad you like it. 
I think it should be easy to override this via custom code. From our side, we have no plans to change this.
Best Regards.
Hi! Love this theme How can I disable the Auto-Capitalization? Made a contact form, and “requried fields” reminder text capitalizes every word. Doesn’t look too good imo
Hi there – glad you like Osmosis!
Maybe this is an option in the Typography options. Please use our Support System as we provide support only there. Our agents will be happy to help you.
Best Regards.
There is a page in Demo: https://greatives.eu/themes/osmosis/product/male-shoes/ but while importing demos, I cannot get it. (I downloaded the Free version, free file of the month. Can you please explain? Thanks
Hi Vilayati – thanks for downloading Osmosis!
As far as I know, all pages are included in the importer; I have no idea what happened at your end with the demo import process.
Best Regards.
Hi there! Nice theme
My website is on shared server, so Im wondering, what are the server requirements?
Tnx!
Hi there – thanks for your kind words
Here is the related article – https://docs.greatives.eu/tutorials/recommended-server-settings-memory-issues/
Best Regards.
i install fresh wp after osmosis theme. i try full import osmosis demo it is starting attachments imported success but bottom of page an unexpected error occured i have all status requirements green.
Hi muratt,
Please install this plugin https://github.com/getsource/default-to-gd and retry to import. Generally, such issues are server-side even if you fulfil the recommended settings; we cannot check everything on the status page.
Best Regards.
Hi, just wanted to inform you that my client gets PHP warnings from your Osmosis Extension plugin with PHP 8.0 and 8.1 (Osmosis 4.3.8, Osmosis Extension 4.3.8):
PHP Warning: Trying to access array offset on value of type bool in …/wp-content/plugins/grve-osmosis-vc-extension/shortcodes/grve_single_image.php on line 83 PHP Warning: Trying to access array offset on value of type bool in …/wp-content/plugins/grve-osmosis-vc-extension/shortcodes/grve_single_image.php on line 86
Maybe it’s a general thing, or specific to their website, I don’t know. Cheers, Dorian
Hello Dorian – thanks for your feedback.
I cannot confirm any issue at my end, but our developers will look further into this.
Best Regards.
sounds good thx
You’re welcome!
Hi there, I have a problem on my PC with your theme. I see it like that, it’s your demo: https://disk.yandex.ru/i/qIZ4lxuHZraZwA The same way I see my website. I tried to remove all the cache from Google Chrome. It didn’t help. It works OK with Mozilla and on my other laptop. Can you guys check why I see it like that?
Hi there – thanks for reaching out.
I cannot confirm any issue in our demo; checking this from your PC is impossible.
I am also sure that it works fine on all other devices.
Best Regards.
Sorry guys, it was causing the VPN add on. Once I disabled it, it started displaying perfectly. Thanls for your quick reply!
No worries! Cheers!
Hi, I’m all over sudden having issues with video boxes fitting into row and column containers. If I split a row into 2 columns there is excess spacing around each video box that I can’t get rid of and on mobiles the page just falls apart. Any ideas? Regards
https://frankwise.oxon.sch.uk/professionals/resources/ https://frankwise.oxon.sch.uk/test/Hi b1b,
I don’t think it is a theme-related issue; we changed nothing. Also, maybe you should check the external plugins you are using.
We would greatly appreciate it if you use our Support System for any support you need instead of the public comments as we provide support only there. We’d be glad to help you.
Best Regards.
How can I submit a ticket if my support has expired?
Hi again!
Unfortunately, you cannot submit a ticket if your support has expired. So, can you please just remove/disable 3rd party plugins and any custom code you may use? Even if you reach out to our agents and the issue comes from an external coding, there is nothing we can do.
Best Regards.
Hi
Is the theme compatible with PHP 8.1.8?
Regards
Hi arnold_pietersen – thanks for reaching out.
Yes, Osmosis and all our themes are fully compatible with the latest PHP version.
Best Regards.
Hi there, just informing you that after the last Woocommerce update the filter widget stopped working properly. It works again without problems once I disable Osmosis theme. Here is my discussion with support of Woocommerce: https://wordpress.org/support/topic/widget-filter-products-by-attribute-is-not-working-properly-after-update/#post-15888708 It would be great if you could fix it up at the next update! Thanks.
Hi there – thanks for reaching out.
I just checked, and I cannot confirm any issue. So, can you please double-check that you are fully updated (theme and required plugins) and also disable any 3rd party plugins you may use?
Best Regards.
yes, I am fully updated, both theme and all the plugins. In the admin – apperance-widgets I see a lot of error notes, e.g: The “grve-widget-contact-info” block was affected by errors and may not function properly. Check the developer tools for more details. The “woocommerce_price_filter” block was affected by errors and may not function properly. Check the developer tools for more details. etc When I switch to a Woocommerce default theme, the attributes filter widget starts working properly.
Thank you! I still cannot reproduce this, but I will report this to our developers to check it out in the next theme release.
Best Regards
You are welcome! Rest assured that if something requires a fix, our developers will provide it in the next theme release. However, since I cannot reproduce it, I have no other answers. Thanks again!
A tiktok and spotify icon would be a nice to have. Still love your theme so much. Keep it up!
Thank you so much for your kind words! II will report this to our developers. Rest assured that they will look into this if possible with the existing icon library.
Best Regards.
Hello, does the theme support tiktok icon ? i tried to insert tiktok icon \F6CC but didn’t appear
Hi there – thanks for reaching out.
I am afraid that awesome fonts library in Osmosis does not provide the tiktok icon. Without being able to promise anything, I will discuss this with our developers.
Best Regards.
Are these functions and features? 1 Scaled 2 Fast 3 Lots of additional filters 4 Ability to display filtered results on the map 5 The date of adding the advertisement in the advertisement is visible 6 Photo gallery 7 Is there an expiry date for the items? 8 Can users display their products on a carousel on the ad home page. for example: paying 10 euros a day to post an item to the carousel home page or any list on the home page? 9 Restriction of access to contact details 10 Location with a radius to be able to display the results of filtering ads based on the distance from the selected location and is there any restriction in kilometers?
Hello grupatf – thanks for reaching out.
It seems that you need a custom solution here, not a premium, commercial. I hope to find soon what you are looking for
Best Regards.
Hi. When the page is opened, the screen does not come on until I move the mouse. When you move the mouse, the page opens. Why this problem?
Hi zuzu02,
I cannot verify any similar issue at our end. So, please double-check that you are full-updated (theme and required plugins) and also disable any 3rd party you may use.
If you need to help you further, don’t hesitate to contact our Support agents.
Best regards.
Hi, possible to set the number if items in gallery carousel on mobile ?
Hi psytanium,
I think that you’ll have one image on mobile – https://greatives.eu/themes/osmosis/carousel/ , there is no option to configure that.
Best Regards.
Hello. I would like to set a color in the Title Background to each different Category of Blog Post. Is there any option on Osmosis to do that or would you recommend to me any solution to do that? Thank you very much.
Hi there,
I don’t think that there is a built-in option for this. Maybe you can achieve this with custom CSS with the post IDs.
Best Regards.
Hi there, is there any recent documentation available as I noticed some of the video tutorials are from 2015. Just want to double check there haven’t been any features added/removed. Also, how often is the theme updated so that it’s compatible with the latest Wordpress updates, thanks in advance.
Hi there – thanks for reaching out.
You can see Osmosis tutorial here – https://docs.greatives.eu/theme/osmosis/ and its changelog file here – https://greatives.eu/themes/updates/osmosis/ . Regarding WordPress updates, there is no possibility to have any issues with any of our themes.
Best Regards.
Hi there. I work for a company that bought Osmisis years ago. Everything is outdated and my job is to get it full updated : plugins, builder, theme, PHP version and eventualy WorPress core. I couldn’t get the client themeforest accesses, lost since years while people have changed. I wish to buy the support extension so that i can get the theme last version and count on you guys if there’s a tricky point. I am an old Themeforest customer. How can i do that. Thanks.
Hi there – thanks for reaching out.
I think it’s an easy process to update theme and required plugins – https://docs.greatives.eu/tutorials/envato-market-wordpress-plugin-for-theme-updates/ . If there are no modifications in theme core files of the existing outdated theme, there is nothing to worry.
Best Regards.
well… they use 2.3 Osmosis version, there’s a child theme and hosting runs php 5 and several WPML extensions… i might need a little help (i already made backups with local and external)
Hi again!
As I wrote before, there is nothing to worry about if you use the theme as it comes. On the other hand, we cannot provide support for any customizations you have in the child theme. Hope this makes sense.
Best Regards.
ok i’ll go ahead with that, in the good order i hope thanks for your quick reply
You are welcome
hi
i keep on having display trouble on mobiles and firefox on our website https://puretincapsules.com/
background images do not show up i made several test through the builder options with no results
the Chrome console shows errors with youtube iframes (3 youtube videos on the home page and 1 on the following page, and the same trouble) : Uncaught DOMException: Blocked a frame with origin “https://www.youtube.com” from accessing a cross-origin frame.
osmosis is up to date 4.2.4 version
any idea please ?
Hi there,
We would greatly appreciate if you use our Support System for any kind of support you need instead of the public comments as we provide support only there. We’d be glad to help you.
Best Regards.
