613 comments found.
Hi guys! after the recent update of the theme, I cannot update WPBakery Page Builder via Theme’s Plugins. It sends me to a purchase link. Did anything change? Should I pay for that plugin now to get updates?
Hi there!
I’m unsure what alterations were made, but there is no need to buy anything. If you’re having difficulty updating it traditionally, uninstall it and replace it with the newest version included in the most recent theme release.
Best Regards.
Thanks a lot, did it and it worked perfectly for me!
You’re welcome!
Hello viablethought – thank you for writing in.
We will be providing an updated version within the next few hours.
Best regards.
Thanks for the quick response!
You are welcome! In case you missed it, we already updated the theme – https://greatives.eu/themes/updates/osmosis/
Best Regards.
Yep, updated out client’s site early this morning, all good! Thanks again.
Cheers 
Hello! after the latest updates the contents of the 404-page stopped being visible on the front end, although it is filled in admin. Could you guys please fix it in your next update?
Hi there – thanks for your feedback!
If I understand correctly, you are referring to the window height option, and it seems like the content is displaying correctly. Here is the URL for reference: https://greatives.eu/themes/osmosis/404.
Rest assured that we will address this issue and provide a solution.
Best Regards.
Yes, I just see that on my page the letters are white that’s why they are not seen. Will inspect why this happened. Thanks.
You are welcome!
I downloaded the free version from Themeforest. All is done, but I am unabe to find, where to change the slideshow on Home (Basic).
Hi there – thanks for using Osmosis.
I think these articles https://docs.greatives.eu/theme/feature-section-osmosis/ will help you.
Best Regards.
Hello, how to add WhatsApp favicon in the header? i have the FREE downloaded from here.. tx.
Hello icik9 – thanks for using Osmosis.
If possible, I will inform our developers to add this in the upcoming theme releases.
Best Regards.
ok, thanks
Cheers!
Using the Free version, can’t let go of this Awesome theme update. Can you please send me the link? Thanks.
Hi there – thanks for reaching out.
If I understand well, you downloaded Osmosis for free. If this is the scenario, updates and support are not included. Also, note that Osmosis is being sold exclusively on Themeforest.
Best regards.
Ok. An Awesome theme no doubt. A small query. In the Latest Portfolio widget, max items are 20. Can I extend it to 30?
Glad you like it.
I think it should be easy to override this via custom code. From our side, we have no plans to change this.
Best Regards.
Hi! Love this theme How can I disable the Auto-Capitalization? Made a contact form, and “requried fields” reminder text capitalizes every word. Doesn’t look too good imo
Hi there – glad you like Osmosis!
Maybe this is an option in the Typography options. Please use our Support System as we provide support only there. Our agents will be happy to help you.
Best Regards.
There is a page in Demo: https://greatives.eu/themes/osmosis/product/male-shoes/ but while importing demos, I cannot get it. (I downloaded the Free version, free file of the month. Can you please explain? Thanks
Hi Vilayati – thanks for downloading Osmosis!
As far as I know, all pages are included in the importer; I have no idea what happened at your end with the demo import process.
Best Regards.
Hi there! Nice theme
My website is on shared server, so Im wondering, what are the server requirements?
Tnx!
Hi there – thanks for your kind words
Here is the related article – https://docs.greatives.eu/tutorials/recommended-server-settings-memory-issues/
Best Regards.
i install fresh wp after osmosis theme. i try full import osmosis demo it is starting attachments imported success but bottom of page an unexpected error occured i have all status requirements green.
Hi muratt,
Please install this plugin https://github.com/getsource/default-to-gd and retry to import. Generally, such issues are server-side even if you fulfil the recommended settings; we cannot check everything on the status page.
Best Regards.
Hi, just wanted to inform you that my client gets PHP warnings from your Osmosis Extension plugin with PHP 8.0 and 8.1 (Osmosis 4.3.8, Osmosis Extension 4.3.8):
PHP Warning: Trying to access array offset on value of type bool in …/wp-content/plugins/grve-osmosis-vc-extension/shortcodes/grve_single_image.php on line 83 PHP Warning: Trying to access array offset on value of type bool in …/wp-content/plugins/grve-osmosis-vc-extension/shortcodes/grve_single_image.php on line 86
Maybe it’s a general thing, or specific to their website, I don’t know. Cheers, Dorian
Hello Dorian – thanks for your feedback.
I cannot confirm any issue at my end, but our developers will look further into this.
Best Regards.
sounds good thx
You’re welcome!
Hi there, I have a problem on my PC with your theme. I see it like that, it’s your demo: https://disk.yandex.ru/i/qIZ4lxuHZraZwA The same way I see my website. I tried to remove all the cache from Google Chrome. It didn’t help. It works OK with Mozilla and on my other laptop. Can you guys check why I see it like that?
Hi there – thanks for reaching out.
I cannot confirm any issue in our demo; checking this from your PC is impossible.
I am also sure that it works fine on all other devices.
Best Regards.
Sorry guys, it was causing the VPN add on. Once I disabled it, it started displaying perfectly. Thanls for your quick reply!
No worries! Cheers!
Hi, I’m all over sudden having issues with video boxes fitting into row and column containers. If I split a row into 2 columns there is excess spacing around each video box that I can’t get rid of and on mobiles the page just falls apart. Any ideas? Regards
https://frankwise.oxon.sch.uk/professionals/resources/ https://frankwise.oxon.sch.uk/test/Hi b1b,
I don’t think it is a theme-related issue; we changed nothing. Also, maybe you should check the external plugins you are using.
We would greatly appreciate it if you use our Support System for any support you need instead of the public comments as we provide support only there. We’d be glad to help you.
Best Regards.
How can I submit a ticket if my support has expired?
Hi again!
Unfortunately, you cannot submit a ticket if your support has expired. So, can you please just remove/disable 3rd party plugins and any custom code you may use? Even if you reach out to our agents and the issue comes from an external coding, there is nothing we can do.
Best Regards.
Hi
Is the theme compatible with PHP 8.1.8?
Regards
Hi arnold_pietersen – thanks for reaching out.
Yes, Osmosis and all our themes are fully compatible with the latest PHP version.
Best Regards.
Hi there, just informing you that after the last Woocommerce update the filter widget stopped working properly. It works again without problems once I disable Osmosis theme. Here is my discussion with support of Woocommerce: https://wordpress.org/support/topic/widget-filter-products-by-attribute-is-not-working-properly-after-update/#post-15888708 It would be great if you could fix it up at the next update! Thanks.
Hi there – thanks for reaching out.
I just checked, and I cannot confirm any issue. So, can you please double-check that you are fully updated (theme and required plugins) and also disable any 3rd party plugins you may use?
Best Regards.
yes, I am fully updated, both theme and all the plugins. In the admin – apperance-widgets I see a lot of error notes, e.g: The “grve-widget-contact-info” block was affected by errors and may not function properly. Check the developer tools for more details. The “woocommerce_price_filter” block was affected by errors and may not function properly. Check the developer tools for more details. etc When I switch to a Woocommerce default theme, the attributes filter widget starts working properly.
Thank you! I still cannot reproduce this, but I will report this to our developers to check it out in the next theme release.
Best Regards
You are welcome! Rest assured that if something requires a fix, our developers will provide it in the next theme release. However, since I cannot reproduce it, I have no other answers. Thanks again!
A tiktok and spotify icon would be a nice to have. Still love your theme so much. Keep it up!
Thank you so much for your kind words! II will report this to our developers. Rest assured that they will look into this if possible with the existing icon library.
Best Regards.
Hello, does the theme support tiktok icon ? i tried to insert tiktok icon \F6CC but didn’t appear
Hi there – thanks for reaching out.
I am afraid that awesome fonts library in Osmosis does not provide the tiktok icon. Without being able to promise anything, I will discuss this with our developers.
Best Regards.
Are these functions and features? 1 Scaled 2 Fast 3 Lots of additional filters 4 Ability to display filtered results on the map 5 The date of adding the advertisement in the advertisement is visible 6 Photo gallery 7 Is there an expiry date for the items? 8 Can users display their products on a carousel on the ad home page. for example: paying 10 euros a day to post an item to the carousel home page or any list on the home page? 9 Restriction of access to contact details 10 Location with a radius to be able to display the results of filtering ads based on the distance from the selected location and is there any restriction in kilometers?
Hello grupatf – thanks for reaching out.
It seems that you need a custom solution here, not a premium, commercial. I hope to find soon what you are looking for
Best Regards.
Hi. When the page is opened, the screen does not come on until I move the mouse. When you move the mouse, the page opens. Why this problem?
Hi zuzu02,
I cannot verify any similar issue at our end. So, please double-check that you are full-updated (theme and required plugins) and also disable any 3rd party you may use.
If you need to help you further, don’t hesitate to contact our Support agents.
Best regards.
Hi, possible to set the number if items in gallery carousel on mobile ?
Hi psytanium,
I think that you’ll have one image on mobile – https://greatives.eu/themes/osmosis/carousel/ , there is no option to configure that.
Best Regards.
