Reviews for Our Church - Church WordPress Theme

Reviews for Our Church - Church WordPress Theme

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Recently Updated
Well Documented

28 Reviews

for Customer Support

Reveived great support to get things working again after php upgrades.

Author response

Thank you very much! :)

for Customer Support

The theme is great but I do love the support for it. Thank you.

Author response

Thank you so much! :)

for Customer Support

Excellent support for a small bug that became apparent on my site - theme updated in a few days and pushed out.

Author response

Thank you so much!

for Customer Support

Nice theme with responsive, friendly support.

Author response

Thank you very much! :)

for Design Quality

Room for improvement for now I think it's doing a great job for what we need for the moment.

Author response

Thank you so much! :)

for Customer Support

Great website design and easily customisable. Few issues were there, but the support was excellent and response time was very fast.
They also helped me with few questions I had and suggested alternate approaches to achieve it.

Author response

Thank you very much :)

for Customer Support

Amazingly well made theme full of features and the customer support has been top notch, obviously everyone can get busy but they always respond within 12-24 hours at this stage and have gladly helped.

Best support across all themes I've bought.

Author response

Thank you so much! :)

for Customer Support

I've used this theme for 3 churches now and appreciate its user-friendliness (I'm not a developer). It's the excellent customer service and support I received that compelled me to leave the review. These issues were minor (more to do with my lack of knowledge), I had a response within hours of posting my ticket and they guided me through solving my issues by the next day.

Thanks for the great service!

Author response

Thank you so much! We will support your works :)

for Customer Support

Great theme and even greater support! Ninetheme has been a pleasure to work with and is very responsive to any questions you might have.

Author response

Thank you so much! We were very happy with this cooperation.

for Customer Support

100% assistance was given to me, and the response was very very quick

Author response

Thank you very much. Our team loves what they do :)

for Customer Support

Very pleased with the design but as a non-technical person, I appreciate the support I have received.

Author response

Thank you so much!

for Code Quality

There are a lot of small bugs that make this theme difficult to adjust.
For example:
-The category pages don't show the title of the category but the title of the first post in the category
-The sermon page has no pagination which makes it very slow to load if there are more than 5 sermons uploaded
-The team-member page doesn't float the team members right so that the rows sometimes only contain one member and 3 in the next row
- overall there is a lot of copy and paste code, not a very well done theme

Author response

Hi there,

Thank you for your time to leave a feedback. I just checked your username on our support center. Please submit a ticket on our support center here: https://9theme.ticksy.com Our support team will help you out with your issues.

Cheers!

for Customer Support

Fantastic Customer Support
Friendly and efficient and worked through the problem until resolved.

for Customer Support

Great customer support, also very responsive in terms of resolving issues.

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