Reveived great support to get things working again after php upgrades.
Author response
Thank you very much! :)
The theme is great but I do love the support for it. Thank you.
Author response
Thank you so much! :)
Excellent support for a small bug that became apparent on my site - theme updated in a few days and pushed out.
Author response
Thank you so much!
by erin19 1 year ago
Nice theme with responsive, friendly support.
Author response
Thank you very much! :)
Room for improvement for now I think it's doing a great job for what we need for the moment.
Author response
Thank you so much! :)
Great website design and easily customisable. Few issues were there, but the support was excellent and response time was very fast.
They also helped me with few questions I had and suggested alternate approaches to achieve it.
Author response
Thank you very much :)
Amazingly well made theme full of features and the customer support has been top notch, obviously everyone can get busy but they always respond within 12-24 hours at this stage and have gladly helped.
Best support across all themes I've bought.
Author response
Thank you so much! :)
I've used this theme for 3 churches now and appreciate its user-friendliness (I'm not a developer). It's the excellent customer service and support I received that compelled me to leave the review. These issues were minor (more to do with my lack of knowledge), I had a response within hours of posting my ticket and they guided me through solving my issues by the next day.
Thanks for the great service!
Author response
Thank you so much! We will support your works :)
Great theme and even greater support! Ninetheme has been a pleasure to work with and is very responsive to any questions you might have.
Author response
Thank you so much! We were very happy with this cooperation.
100% assistance was given to me, and the response was very very quick
Author response
Thank you very much. Our team loves what they do :)
Very pleased with the design but as a non-technical person, I appreciate the support I have received.
Author response
Thank you so much!
Very good customer support!!
There are a lot of small bugs that make this theme difficult to adjust.
For example:
-The category pages don't show the title of the category but the title of the first post in the category
-The sermon page has no pagination which makes it very slow to load if there are more than 5 sermons uploaded
-The team-member page doesn't float the team members right so that the rows sometimes only contain one member and 3 in the next row
- overall there is a lot of copy and paste code, not a very well done theme
Author response
Hi there,
Thank you for your time to leave a feedback. I just checked your username on our support center. Please submit a ticket on our support center here: https://9theme.ticksy.com Our support team will help you out with your issues.
Cheers!
by mrad2 6 years ago
Outstanding support
Fantastic Customer Support
Friendly and efficient and worked through the problem until resolved.
Great customer support, also very responsive in terms of resolving issues.