66 comments found.
the prettyPhoto on single page product dont work
How do I add/remove filters in the shop page? I also noticed that if I change the shop page from the theme options, setting it without sidebar or sidebar on the left, this setting is not taken into account.
Hi …. I’d like to know for this theme, if pictures can be converted / coded into videos instead?
Hi, yes you can use videos with this theme. Thanks. Scott.
when are you planning to update?? we have just purchased it now and realized it hasnt been updated for 3 years. Documentation is terrible, we can’t make the homepage work as in the demo, lots of bugs, we need help asap thanks
Hi,
We are working on an update this week. In the meantime if you create a ticket at https://eovo.support-hub.io I will be happy to help set it up for you.
Thanks,
Scott
please refund unless you have an update in place on the following days, the more we try the more bugs find
hi~ There is a problem with the outlaw theme in the Envato element. When can I receive patches and updates?
Hi, we are currently working on an update for this theme. Thanks.
Many of the required plugins are missing from the theme file. Tried to launch a ticket – ticket was deleted. Documentation is sparse if non-existent. Very frustrated with this product so far.
Hi, It says you havnt purchased the theme and I dont have any tickets from you ?
Hello dont have demo demo dont import can i have a XML FILE??? please
Hi,
Please create a ticket at https://eovo.support-hub.io and I will be happy to help.
Thanks,
Scott
Hi, Will there be any updates to support WP 5.0+ and updates for Woocommerce files?
Hi,
Yes we are currently working on a big update for this theme and it should be released soon.
Thanks,
Scott
Thanks for the update Scott!
Downloaded from elements.envato – and have some questions. How do I change menu text color when scrolling down?
Hi,
Sorry but we are not allowed to give support when purchased through elements. If however you want to purchase the theme you can use our ticket system and we will be more than happy to help.
Thanks,
Scott
Hello, I recently downloaded via https://elements.envato.com and am also having trouble installing the demo content. I dont have a product key, so cant create a ticket. The demo install just hangs saying ‘please wait” indefinitely. Great looking theme otherwise though, look forward to your reply.
ah ok managed to import, just took a while. Are the images suppose to be blurry? I guess its a copyright issue.
Hi, yes some images are blurred out for copyright issues. Do they still look blurry when you add your own images ?
Hello, I have installed this theme but the required plugins aren’t working, please could you e-mail them to me so I can upload them manually?
Hi, I have managed to source the zip files for the plugins but now the demo data won’t install, could you send the file for this across please?
Hi,
Sure. Please can you create a ticket at elusive.ticksy.com and i will be happy to help.
Thanks,
Scott
Hello. I downloaded your theme through my Envato Elements Account. When trying to install of your plugins (not repository plugins, but your specific plugins) I get the following error:
Downloading installation package from http://demo.elusivethemes.com/plugins/outlaw-demo-setup.zip…
Download failed. Forbidden
Any clues as to how to get the required plugins from your server?
Thank you.
Hi, please can you email me at scott@eovo.uk and I will help. Thanks.
Cheers mate, have emailed you.
@eovo – We accessed the theme via our Envato Elements account, however were having issues with the “Woocommerce” slider. Could you be of some assistance? Its not working properly.
Hi, what trouble are you having ?
Hi, the “Woocommerce slider” keeps giving the prompt : ” No slides found”. We’ve tried adding slides, but its not working. We use revolution slider frequently so we know how to manage it, but there seems to be an issue with that particular slider.
Hi,
Have you made sure you have selected categories for it to use in the slider settings ?
Thanks,
Scott
Lol, problem solved. Thanks for the tip!!
Your welcome 
I have the shortcodes and advanced filters that will not install, with the same no valid header issue. I’m hosted on GoDaddy, and don’t have a purchase code, as I used the Envato Elements service to obtain the Theme.
Please can you tell me the exact error you are getting and would you like me to send you the individual plugins ? thanks. Scott
Does anyone know why this theme has not been updated since 2016? I’ve tried to get the theme developers attention several times to say that woocommerce checkout update function is broken but after the initial response asking if i can manage if i receive a JS file, i have had no further communication, effectively stalling my project.
@Eovo please help ASAP
Hi, I replied with the updated js file, maybe your email blocked it, have you got another email address I could try ? thanks.
I have sent you a mail with multiple email accounts. Please you can cc them in your response. I bet one of them will let the email through. Thanks in anticipation.
Thank you for sending the js file however the original issues remove. I believe it would all be sorted out if you update the theme. Please let me know how else I can fix this problem. Thanks in anticipation.
Hi, you mean the original issue is still there even after updating the js file ?
Yes please, the total on the cart page doesnt reflect an update when volume ’+’ or ”-” is selected because the “update” button is deactivated. Asides that, some of the theme’s woocommerce pages have become outdated. Updating them didnt reactivate the button either.
Hi, thats strange as it seems fine on the demo and thats the file I sent you. Have you tried to empty your browser and server cache as you may be seeing an old version of the page ?
Unfortunately it didn’t activate the update button. I sent you a direct mail so you can view the site. Also, changing product column on any page from ‘3’ breaks the site and ruins alignment. How can fix this please.
Please any help regarding 1) Broken site after adjusting product/page from 3 to any number 2) Deactivated ‘update’ button
Thanks in anticipation
Hi,
Sorry to be a pain but can you please email me again as I don’t think I received your last message.
Thanks,
Scott
The required plugins are not included and I can’t get any response via Support. Not sure what to do or how to be able to move forward with this theme I just purchased.
Hi, sorry to hear that. I will check the support tickets and get back to you asap.
Thanks for reaching out, appreciate the help
Your welcome, sorry for the misunderstanding.
Hi, I think your domain (elusivethemes.com) expired, thus preventing cURL plugin download requests. Would you kindly address this? Thanks.
Hi, sorry yes it will be back on within the next hour. Sorry for the troubles. Scott.
Hi, it appears that it’s still not sorted out yet?
Hi, the domain is online. Would you like me to email you the plugins dirctly ?
Hi, yes please, because I can’t seem to successfully install the plugins through the dashboard. I’ve sent a private message / email to you with my email address inside. Please kindly email the plugins. Thank you very much.
Can you send plugins and demo data xml file to my email..the download links aren’t working..thanks.
Hi,
Sounds like your server is blocking the downloads. I will send them to you through email.
Thanks,
Scott
Thanks..i’ve sent my email..will you be able to send soon?..eager to start. thank again.
Email sent, waiting for your response.
Still waiting for zip file of plugins and demo content.please send asap
Thanks! Great Theme & Fast Support! Cheers!
Your welcome. Thanks
Having same problem here. Demo dont install!!
Hi,
I believe I have replied to your ticket.
Thanks,
Scott
orrect and i have replyied with logindata for you to update democontent manually because demo content installer dont work….No awnser yet form you. Please install as discussed thx
Replied through the ticket. Thanks.
Are you aware of any issues with plugins? I get Fatal error Memory Exhausted, I already increased the Memory on My Server and on the WP Config File, Any ideas?
Hi, Im not aware of any no. Maybe try reinstalling your wordpress.
