112 comments found.
Hi, I installed theme and required plugins. I went to import the demo with all content, but all the pages are broken and I cannot access them.
Can I please get assistance
Hi I have sorted it. However, I cannot see the wpbakery frontend editor. Can you please help
Hi there,
Thank you for reaching us and glad to hear that you managed.
You can always enable the front end editor, so please check this article here.
If you need any further assistance and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Mikado Portfolio part of
Qode Interactive
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i submitted a ticket but no one replied.
Hi there,
We do see that your request is responded so please continue the conversation with our support team if you need any further assistance.
Thank you for your patience.
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Hello, is your theme compatible with the latest version of WordPress 6.1.1 et php version 8.0 ? Looking forward to reading from you. Thank you
Hi there,
Thanks for writing in! The theme is compatible with PHP 8 and will work well on the latest WP version as well.
The WP compatibility will be added to the change log as soon as the theme get updated.
Thanks.
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Hi, there is a bug in the dropdown menù, in ipad pro doesn’t work, the menu item aren’t cliccable. Can you fix this? Thank you!
with Chrome
Hi there,
As we do not have enough information in order to help you, and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could please contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
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Since the wordpress update to version 6 i have errors on when I try to update the footer widgets ‘mkdf_separator_widget’ is effected it might not be a function.
Hi there,
As we do not have enough information in order to help you, and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
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Hello, the portfolio section for this theme, doesn’t support portrait images. Are you able to help ? thank you
Hi there,
Thank you for reaching us!
As we don’t have enough information in order to help you, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will take a closer look.
Support
Mikado Portfolio part of
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Hello some time ago we acquired the Overton template (version 1.1). These days we have a bug that shows up on every product page. In particular, the page view does not respect the classic view offered by your template. If we renew the paid assistance, can you enter the site and solve the problem yourself? Thanks
Hi there,
Thank you for reaching us!
Please check if you are running the latest theme version listed in changelog.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins.
After you update theme all of the bundled plugins with available update should be listed in Appearance > Install Plugins.
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I just finally launched my site, and I see that the logo on the mobile menu is too big for the nav. It falls over onto the hero image. Anyway to fix this?
Hi there,
Thank you for reaching us!
You can set logo height for mobile in Overton Options > Mobile Header as shown in screenshot.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
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Mikado Portfolio part of
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Hello, is your theme compatible with the latest version of WordPress 5.8.1. Looking forward to reading from you. Thank you
Hello there,
Thank you for reaching us!
We haven’t tested our theme with WP 5.8 yet. Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however, you can try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
If you have any additional questions please let us know.
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Hello, indicate to you an update of the theme to September 02, 2021 and when I download from my account on Themeforest the version is 1.6 and it is the same version as a few months ago?!. Is the theme compatible with the latest version WP 5.8? Looking forward to hearing from you and thanking you in advance. Regards
Hi there,
You can see the changes done in the latest theme version here: https://themeforest.net/item/overton-a-creative-multiconcept-theme-for-agencies-and-freelancers/22432375#item-description__change-log We haven’t tested WP 5.8 yet. You can try using this plugin as a temporary solution until we release an official update: https://wordpress.org/plugins/classic-widgets/
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The last update of your theme on forest theme is dated September 2nd and not June 24th?
Hi again,
Whenever we make a change to our theme’s page here on ThemeForest, changing the text or something else, the date gets updated, although we didn’t upload a new theme package.
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Hi, how I can disable the search and the side area?Thank you.
Hi there,
You can simply remove those widgets under Appearance > Widgets > Header Widget Area One.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Thank you!!!
Hi there,
You’re welcome!
Support
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Hello, is your theme compatible with the latest version of wordpress 5.7.2 and woocomerce 5.4? I see that the last update of your theme dates from November 20, 2020. Pending your response. Thank you
Hi there,
Thanks for writing in!
It is compatible but please read this article.
You should know that our team is working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress, as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
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Thank you for your previous reply.
I’d like to report one more issue/bug – on https://notabeneart.com/en/set-design-dressing/ I have the portfolio list with Item Style “Gallery – Info Follow Cursor” and Pagination “Load More” enabled.
When you scroll down and the next batch of portfolio items loads, the Follow Cursor effect works no more for these newly loaded items.
Would be great if the Follow Cursor effect also worked here. Please kindly inform your devs about this issue. Thank you! 
Hi there,
Thank you for your feedback.
We have now reported this to our developers and hopefully the fix should be included in one of the future updates.
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Hi, I’m having issues with the side menu opener on https://notabeneart.com/ .
I’ve installed the jQuery Migrate Helper plugin, however if I activate the plugin, the Foo Galleries I use in portfolio items (e.g. https://notabeneart.com/portfolio/havel/ ) stop working.
I had to downgrade the Foo Gallery plugin version and stop the auto updates of the plugin.
Please kindly update the theme so that it’s compatible with the newest WP core versions.
Thank you.
Hello there,
Our dev team is working hard at the moment on updating all our themes, however we don’t have any ETA when this update will come out.
After the installation of the jQuery Migrate Helper plugin, go to Tools and select jQuery Migrate in your left-side WordPress dashboard menu. It will open the jQuery Migrate settings. Here in jQuery Version option just change to Legacy jQuery version and click save settings button.
Please understand that Foo Gallery plugin is a 3rd party plugin which we haven’t tested with our theme so we cannot guarantee that it is fully compatible.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Mikado Portfolio part of
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Hi there, I’ve been using this theme for close to two years without any issues but lately I’ve been experiencing some problems with one of your core Plugins (Overton Core). Basically my website will display this error “There has been a critical error on this website. Please check your site admin email inbox for instructions.” if I do not deactivate the Overton Core plugin.
After investigating, there seems to be an issue with the file /shortcodes/shortcodes-functions.php
I would really appreciate it if you could help me fix this issue even though my support has expired. Thank you
Hello there,
Please check if you are running the latest 1.5 theme version and if Overton Core plugin is updated to 1.1.2 (please see change log).
In case you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins.
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Hi, Thank you for the prompt reply!
The plugin was indeed out of date and deleting it and installing the updated version fixed the problem! Thank you very much!!
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Hello, I’ve been using your website for about 2 years now and have been enjoying it thoroughly!
But, unfortunately, I’ve encountered a grave error that forced me to reset the website.
I’ve been getting a “javascript void (0)” error on my side menu icon and even after a complete reset and importing the demo again, I can’t seem to fix it. My host provider suggested that I contact you guys.
Hello there,
Thank you for reaching us!
Please try the suggestion from this article here. If the side area opener is not working after the installation of the plugin, go to Tools and select jQuery Migrate in your left-side WordPress dashboard menu. It will open the jQuery Migrate settings. Here in jQuery Version option just change to Legacy jQuery version and click save settings button.
Let us know if this helped.
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Yes it did! Thank you so much! But I still keep getting the javascript void (0) at the bottom of my screen when I hover my cursor over the sidebar icon. Should I be worried?
You’re welcome, glad that we could help!
You shouldn’t worry about the javascript void (0) at the bottom of the screen. This is also shown on our demo.
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Thank you!!
Support
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Hello, is your theme compatible with the latest version of Wp 5.7?
Hi there,
Our theme is compatible with the latest version of WordPress. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-5-6-and-5-7-Updates-And-How-To-Solve-ThemLet us know if you have any additional questions.
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When do you plan to update your theme so that it is really compatible?
Hi again,
We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.
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Hello, I’d like to purchase this theme and have some questions
1 – Is it possible to change the whole black theme into white (so also all the titles and text into black)?
2 – Is it compatible with some multilanguage plugin?
3 – On grid home (https://overton.qodeinteractive.com/grid-home/), can I stop the hero slider effect (movement)?
4 – If choosing a Portfolio Type -> Pinterest, is there a filter as well for categories? (missing in demo)
5 – In Portfolio Item, can I also upload a video into this section?
Thank you
Hi there,
Thanks for taking an interest!
1. It is possible as you do have the option to set the colors to your needs.
2. All our themes are compatible with WPML and you can read more about it here
3. This is made with a Revolution slider and you can for sure choose not to have this effect.
4. You can enable the filter for sure, it’s not presented on the Pinterest portfolio however you do have it within the portfolio list options.
5. You can use the predefined layout of the portfolio or create your custom one where you for sure can add a video.
Do let us know if you have any additional questions.
Support
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Hello,
I just want to prevent you that the header menu of the homepage doesn’t works with the new version of Wordpress 5.6. I have to use the plugin jQuery Migrate Helper to make it work. When do you think to do an update to correcting this thing ?
Many thanks.
Hi there,
This is a solution that you can use for the moment, read this article here.
Thanks.
Support
Mikado Portfolio part of
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Hello,
my webdesigner told me that he could’nt edit pages anymore because of the WP Bakery Plugin. It seems like this plugin in no more available. Could it be possible to get an updated version ?
Moreover, Is that possible to get all updates of plugins you provides with the theme?
Last question . When can we hope a new version of Mikao – Overton?
Thanks a lot.
Hi there,
If you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with the latest versions.
Thanks.
Support
Mikado Portfolio part of
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I have had this theme for awhile and am just setting up my site. I have a problem on the blog page. It shows a blurb or preview text from my blog post but that is not the text in my post. I do not know where that text is coming from. Please help me so I can delete that.
wesireton.com/blog
Hi there,
Thanks for using our theme!
Please read our article about it here.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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