Not the best experience. Lots of bugs when working with the theme.
Author response
Hi there,
We are sorry to hear this but we do see that our support team provided you with guidance about the demo import, which is usually an issue due to weak resource.
Also, testing the theme on our side we can see that everything is working correctly.
You can always read more about the refund policy here but you can always continue the conversation with our team in order to get assistance.
We do hope that this will be resolved and that you will reconsider your rating.
Best,
Mikado
While the demos look great but I was expecting more customizations and an easier to use theme. One little example, the Portfolio single page is loading the original high-res images as Thumbnails, making the page load very slow and a reason that I decided not to use this template anymore.
Author response
Hi there,
You can take a look at our theme's documentation on this link . You can also browse through our Help Center, where we have a lot of helpful articles.
Take a look tips on how to speed up your website here.
If you need direct assistance with customizing your theme, or have any questions at all, you are more than welcome to submit a ticket and get in touch with our support team.
We hope that you will reconsider your rating after you get to know our theme's options and features a little better.
Regards,
Mikado
Theme is amazing, I love the amount of customizations you can do by yourself, also support is huge and always helped me to solve what I need. Thank you.
Mega Menu friendly and general options selections need work. But the rest is excellent. Theme has huge potential. My hope is that you continue to update. Want this for the long term.
Used this for over 2yrs now and have enjoyed it's ease of use. Some of the updates did not go so well, but in the end the issues were resolved.
Confusing structure, example websites with many errors, practically not usable
Author response
Hi there,
We are sorry to hear this. Please note that we could not locate any request from your Envato username and would appreciate it if you could submit a request at our help center and our support team will be happy to help with any issue you encounter as it is from your review not clear what issues you do have.
Do note that our support team is there for you and that you can always turn to them, also we do hope that after you were provided with help that you will reconsider your rating.
Best,
Mikado
Very satisfied from the product support. And the template's features of course.
Import of demodata stops on 90%
Overton-Core-Plugin crashes Wordpress if the theme is not active. (Remove the folder under wp-content/plugins)
Removed Comments on themeforest.
Good Work!!!
Mikado has kicked this one out of the ball park with regards to design and customising! Thanks for making my job so much easier :)
I selected customer support but this theme is complete in everything. Great design and easy to customize, if i need some help in coding the support team is precise and kind.
Best
A very good theme will a large collection of options
Great theme, nice design, well coded. Congrats.
Excellent!
The support team is precise and kind like noboy I met before in Envato market.
Regards
Maurizio
Ottimo prodotto un pò complicato installarlo
