Hi there,

Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.

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ok I have opend a Ticket

Hi,

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.

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Hello,

We are currently experiencing certain issues with our servers. As a result of this, the access to a number of live demos is temporarily restricted, and some theme functionalities like the demo import will not be available for a short period of time. We are currently working with our hosting service on resolving the issue as soon as possible. We thank you for your patience and understanding.

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Thank you kindly!

Hi,

The XML import is working and you can find more info on how to import via XML in this article here.

If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

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Hello,

Thank you for reaching us!

There is a My Account page by WooCommerce, however there is no Membership plugin for player or team registration.

For a more detailed overview of theme’s options please check the documentation in this link and let us know if you have any additional questions.

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Hello

Thank you for taking interest in our theme!

Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however once it is updated this will be listed in the change log.

To run the theme on the latest WordPress version you can use this plugin.

Newer WordPress versions introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.

Do let us know if you have any additional questions.

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Hello,

Thank you for reaching us!

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however once it is updated this will be listed in the change log.

Once you purchase any of our themes you will get 6 months support period and you should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.

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Hello,

Thank you for reaching us!

Players and teams are added in the backend. Please check the documentation in this link. Unfortunately there is no registration/login module in the front-end.

Do let us know if you have any additional questions.

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Thank you I will do that in the future

As a final comment here your idea worked perfectly thank you.

You’re welcome, glad that we could help!

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Hi there,

Thank you for taking interest in our theme!

We haven’t tested the theme with PHP 8.1 yet. We recommend using PHP 7.4 or PHP 8. You can see our recommendations regarding server resources in this article Recommended PHP Versions And Resources And How To Set Them.

Do let us know if you have any additional questions.

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Hello,

Thank you for reaching us!

With the theme you can add players, teams, tournaments and matches (please see screenshot).

You can add score of each team in match single settings as shown in screenshot and with the “Match List” shortcode you can display selected matches and their results as shown in tournament single here.

For more detailed overview of theme’s options please check the documentation in this link and feel free to reach us if you have any additional questions.

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Hi there,

Thanks for taking an interest! Yes it is possible to change the colors of the theme, from background, different elements to font colors. You can check our theme documentation here for a better overview of our theme options. We hope this helped and let us know if you have any additional questions.

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Hi there,

Please note that our developers are constantly working on updates for all our themes. At the moment we don’t have any ETA when the new update will come out but we hope it will be released soon and you will for sure be notified once a theme update is out.

If you are having any issues with our theme, we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.

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Hello,

Thank you for reaching us!

We couldn’t reproduce this at the moment. Please try clearing your browser cache and try once more. You can try accessing landing page directly through this link https://overworld.qodeinteractive.com/landing/

Do let us know if you have any additional questions.

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Hi, thanks under IE its OK

You’re welcome. If you have any additional questions feel free to ask.

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Hello,

Unfortunately no, we don’t have HTML versions of our themes.
We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.

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Hi there,

There were some minor interruptions which has been resolved in the meantime so please try it out to access it once again. Thank you for patience.

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Hi there,

We have checked this and it is working fine on our side. Please try once again, maybe there were some current interruptions.

If you have any issue with our theme or question, we would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.

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Hi there,

Thanks for taking an interest!

1. You can create tournaments, but only the site administrator can type in the players and change information after each match.

2. Unfortunately, such an option doesn’t exist within the theme. You as a site administrator will be able to collect the data of each player, however registration and payment for tournaments is not included.

3. Unfortunately, such an option doesn’t exist within the theme.

4. Team and player pages are fully customisable and you will be able to edit it to suit your needs for sure but on every match you do have Team one and Team two, which if filled will create the opponents.

You can use our Match simple list, which will show the results of the matches. This is presented on our match single page https://overworld.qodeinteractive.com/match/shuriken-vs-dragonchan/ in the sidebar.

As well as you do have on the tournament page https://overworld.qodeinteractive.com/tournament/madrid-open/ list of all matches and their results, whether they are upcoming or finished.

However, we do not have a feature that will list standings, knockout brackets as we assume you do want to use, as we do not have a tournament bracket present.

5. 6. Unfortunately, such an option doesn’t exist within the theme

7. 8. 9.You as an admin will be able to create teams and upload their logos as well as edit the scores.

10.You can within the Team and Tournament add twitch URL for the stream.

We hope this helped and let us know if you have any additional questions.

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Hi there,

Please take a look at the following article.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hello,

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.

We do believe that the theme is well documented, and we do understand that it might be confusing sometimes but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Hi there,

Membership option, unfortunately, does not exist within the theme, however you can create a contact form using Contact Form 7 plugin and create a page where users will enter their information inside that contact form.

You should know that you can always turn to our support team for any theme related question and you are more than welcome to submit a request at our help center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

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