144 comments found.
There’s something in this theme that keeps causing my website to intermittently crash. Is there a way that this can be solved? If not, I would need a refund, as I can’t use this theme. Thanks
There are some issues with the customizer page. I cannot disable the woocommerce demo at the top of the page.
Hello, can someone please answer me?
I would like a refund. Please give me my money back. You don’t reply to anything
Images load (fadeInUp), then disappears. Think this has something to do with the Elementor updates. Can you please take a look and give us an update?
No updates in over a year? Are you all planning on updating the theme?
And is there a snippet to make the mobile nav background black with with white links instead of the existing?
Hi there, Is there any chance that you will update this theme to be compatible with the latest versions of Elementor? In my case, the latest version that works is 3.5.x … and I know that they got to 3.11.y recently.
Hi, trying to speed up my website (https://wordys.co.uk). I have the ability to selectively load plugins by page / logged in / not logged in. Google Pagespeed has highlighted the Ozark plugin as quite a large resource. Does the Ozark plugin need to be loaded by front end visitors, or only backend admins using Customiser etc? Thanks.
Hallo! My website crashes whenever I try to change even the slightest thing in elementor and than I need to restore a back up from the server. I saw here some comments, that updating the theme’s version will help. Do I need to buy the theme again, or will just buying 6 months of support do the job – as I don’t have either at the moment? Best wishes, Martina
Hello,
I just bouht the theme and would like to use the ‘TEXT SHOWCASE’ page as a homepage. It seem this page is not part of the demo?
Could you help me on how to use this one? I really love it and bought the theme for that actually.
Thanks
Never mind, just found it from the templates 
I see this list is dynamic from posts or products… Is it possible to change it to something static from specific pages: About, Projects, Contact us, etc.???
Hi, Is there anyone else having problems with the Ozark theme and PHP 8.1? I got a critical error and the only way to get it running again is to disable Revolution Slider and Visual composer add ons plugins. This is not a real solution of course. Best
It now seems to be a problem with the curly brackets in Ultimate Addons For Visual Composer plugin. Will the plugin be updated? Is there a workaround?
I still cannot activate revolution slider or Ultimate add-on plugin. It says An error of type E_COMPILE_ERROR was caused in line 13 of the file /www/webvol3/5e/ug1×9268oy38ub1/sybrigdokter.com/public_html/wp-content/plugins/Ultimate_VC_Addons/admin/auto-update/admin-functions.php. Error message: Array and string offset access syntax with curly braces is no longer supported
curly brackets in Ultimate VC addons solved but still impossible to activate revolution slider plugin
Hi, I’m using “Fullscreen Slider” as my home page. Although responsive, the images are not properly adapted to the various mobile views and I can’t find, in Slider Revolution, a way to add images of correct size for desktop, mobile and tablet: If I change the photo in one view, it is replaced in all other views. Can you help me, please?
The Elementor widget panel doesn’t load in the latest upgrade (3.7.7). The loading icon just keeps spinning. This is preventing me from rearranging my portfolio pieces. I don’t think it’s a memory issue because my site health says it’s fine. What can I do?
Never mind. Just read the other replies and updated the Ozark core plugin. All is good.
I did the recent theme update but it has broken the portfolio with error: “you must call ‘the_content’ function…” please can you advise or provide a fix for this
Hi it seems like elementor plug-in is breaking the theme. Reached out to support and no response for many days. Could you help to take a look? Thank you.
Hello,
Sent email in support system a couple times but have no response… About the header: I want to remove the search icon but keep the hamburger with canvas sidebar
If i remove the search icon, the hamburger and off canvas sidebar removes as well…
Do you have a solution?
Anything?
I figured it out, some code was missing… you have edit the main theme file tpls/header/menu/primary.php
Look towards the bottom and add this code, there is a section there which is for turning on/off visibility of those header elements. The one for keeping the hamburger there when you turn off search was missing.
ozark_inherit_option(‘off_canvas_sidebar_visibility’, ‘off_canvas_sidebar_visibility’, ‘1’) == ‘1’)
Major issue with update!!! You say re-install the Ozark Plugin but which file is the plugin??? Broke site!!!
Hi,
You can install Ozark Plugin through Appearance > Install Plugins, or if you want to upload it manually you’ll find it inside folder theme /ozark/inc/plugins
Let us know if you need any further assistance.
Regards
Hi, Tbi: Not sure what you mean? My trouble began after there update. Found the ozark plugin but it doesn’t have a version number and it was already on the server. It is a real bummer since I cannot do anything with my site now.
Hi,
Our team replied to your email and they will be there to help you with any issues you may have with theme.
Regards
Hi, I have a problem with Ozark plugin and Elementor. We need support. I have sent two mails for support.
hi everyone, this problema is solved with ozark plugin 1.0.1 You have to download the last update of this theme, unzip and navigate to Ozark Package\ozark\inc\plugins and upload the ozark-plugin 1.0.1 and the works. This update doesn’t be in documentation. You have to improve your support man. Theme is goog but your support is horrible.
Hi tbi-services,
That is true, the plugin should be updated too. We’re working on improvements for easier update of theme and bundled plugins.
We’ve released an update recently make sure you install latest version of Vara them and re-install Ozark Plugin too, this will fix the issue with Elementor compatibility.
Regards
Hi, Since the last update I cannot edit with elementor. This is a major problem! Is it a bug? Will it be remedied? Thanks, Sybrig
Hi,
We’ve released an update recently make sure you install latest version of Vara them and re-install Ozark Plugin too, this will fix the issue with Elementor compatibility.
Regards
Same issue with Elementor!!! PLEASE let me know asap.
Hi,
We’ve released an update recently make sure you install latest version of Ozark them and re-install Ozark Plugin too, this will fix the issue with Elementor compatibility.
Regards
Same comment as others. Critical error with an issue with Elementor. Specifically: PHP Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found
Hi,
We’ve released an update recently make sure you install latest version of Ozark them and re-install Ozark Plugin too, this will fix the issue with Elementor compatibility.
Regards
