26 comments found.
Hello, my client purchased the theme and I uploaded it to their server. There seems to be some issues with the backend theme editor with PHP 8.0. I also changed the main theme color under styling but it’s not reflecting on the website. I see there hasn’t been any updates in almost 10 months. Can you let me know if you plan on releasing an updated version anytime soon?
When is the update for wordpress 6.0 release?
We will check and update it very soon. Thank you for information.
I purchased your theme and try to install WordPress but there is some plugins not installed and also your documentation link(http://spyropress.com/out/documents) also not work please give me a solution
If you experience any issues or need support , please update your question here: email We will check your info and help you setup theme, plugins and demo data. Thanks and stay healthy!
this theme is BROKEN. Do no buy it.
Dear tavonline Could you please let us know If you experience any issues or need support. Regards
Hi, we want to buy your Palovit Template, but do you provide Photoshop mockups please ? Thanks !
Hi
if you purchased theme we will send you mockup photoshop of this theme
Thanks
I am planning to buy this item, may I know if it’s possible to install it in bluehost?Thank you.
Hi
Very easy, the first you setup wordpress site then install my theme and demo date with one-click option
Very easy, also our supporter can help you too
Thanks for your submission
Happy to work with
I can’t replay in this post: https://spyropress.com/forums/topic/problem-with-blog-news-section/ the problem wasn’t fixed. The last news on the page two is not show it. Maybe this problem is related to the size of the thumbnail of a blog post. But I am not sure. The problem is repeated on pages 3 and 4 of blog: https://ambasadakreatywnosci.pl/aktualnosci What size image size do you recommend in your blog post?
HI
Images size for blog, i have recommended size is 600×300 or 800×400
You can crop your images before upload
Also if ticket not figured out, please continue reply via ticket channel, Our supporter can continue assistance
Best regards,
I cant continue replay i have a alert “ERROR: Your reply cannot be created at this time.” all time and its not good..:(
Hi, why my website can’t open , only loading i got can you tell me why ? i just install the theme, link : http://solusimaterial.co.id/
HI
Sorry about that, Your site has conflict jquery with ” masterslider.js:6395 Uncaught TypeError: Cannot read property ‘wakeup’ of undefined “
Could you please ticket info site to support@cmssuperherores.com or ticket channel Open Ticket
Our supporter can check and solved issue for you then
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
Hello, some questions before purchase.
1- Can I leave the menu background without being transparent, in solid color? On here: https://snag.gy/NW0ZgS.jpg
2- Can I modify project items to four columns and increase their height? Example: https://snag.gy/x0vbGW.jpg
Grateful!
Hi
Thanks for your submission
1. yes you can config it in header fixed or not, in page setting and header setting, you can see other page for demo
2. Yes, you can config it in shortcode element height and width of images
Nice too working with you, Happy to assist
Very cool. Thank you!
You are welcome
Nice to work with you
Best regards
Hi. Can I return the money? I wanted to buy another one and just mixed up.
Hi
Could you please tell us your issue or ticket to support@cmssuperheroes.com We can assistance you then
Best regards
Or can I get html of the theme if you can’t return the money? Writing here because I haven’t answer from support mail for 24+ hrs
Thank you very much for help. My problem was fixed)
Thank you 
Hi, Some pages aren’t able to be edited with visual composer. The project pages, for example.
Hi,
Could you please update your question here: Open Ticket
Our supporter can check your info and we can solved your issue together with you.
…
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
GLWS – DCSF
Thank you 
Hi,
My theme works fine until I import the data and then I cant view the site.
Please can you help.
Hi,
Could you please update your question here: Open Ticket
Our supporter can check your info and we can solved your issue together with you.
…
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
How to import demo data?
Hi there
Could you please see document step bellow install demo data
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
Yeah I found it, thank you.
You are welcome
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
p/s Give us good review if you happy with our customer services
Nice work best of luck with sales
Thank you
Congratulation GLWS
thank
Excellent theme, clean and professional. Good luck with the sales
Thanks Bro
