Discussion on Panacea Medical Parallax Responsive WP Theme

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110 comments found.

Our website address is: http://orubatechnology.com/ Opening slow loading sites. It gives an error in the images load. Loading actually. but also it gives errors. That was the first demo data. How can we solve?

Hi!

Please contact our team from support forum about that. We will need access to your admin panel and (if possible) ftp access to check this.

Thanks, ThemePlayers

Hi there, just a quick question: Will you add an updated version of layer slider soon? There seems to be a vulnerability in the older versions. https://wpvulndb.com/vulnerabilities/7153

Thanks

Hi!

Of course, we will add updated version of the plugin to the next release. If you don’t want to wait for that – please contact our support forum and we will send you files earlier.

Thanks, ThemePlayers

Hello, I know that my support has expired but after update wordpress to 4.6 my site is blank… How i can repair site? www.apticom.pl Thanks

Hi!

Do you still have problems with that? I can see that your website is loaded correctly, screenshot: here. In case of any additional issues with the theme feel free to contact us via email support@createit.p

Thanks, ThemePlayers

If I disable Preloader as instructed the page doesnt load. I have to turn preloader back on to see the site? Help

the site flashes and then all white if preloader is disabled

Hello!

Can you please contact our support team at http://createit.support/ with access to your website so we could check this? I can’t recreate this issue on our demo. Our team will gladly help you there.

Thanks, ThemePlayers

Hello team. Can you please advise me as to why this is in the bottom right footer of my client site at sajtc.com: Warning: addslashes() expects parameter 1 to be string, array given in /home/whistle3/public_html/spineandjointtreatmentcenter.com/wp-content/themes/panacea/framework/widgets/ctShortcodeWidget.class.php on line 68

Hi!

It’s just a warning, so it should not affect how the website is working. You can hide it via wp-config.php by disabling debug mode or contact our support support@createit.pl so we could solve this for you (we would probably need test access to website for that).

Thanks, ThemePlayers

Some of our Posts disappeared from the Dashboard-->Posts after we upgraded to the latest version of Panacea. The posts still published and accessible through the website front-end but we are unable to edit them or view them from Dashboard—>Posts…Any Solution?

I’ve just received info from Envato team that they also didn’t get any request from them, so feel free to contact Envato Customer’s Help for the assistance: https://help.market.envato.com/hc/en-us/articles/202821620-Contact-Us

I am going to follow this to the end with you, I have just submitted another refund request!

I’ve accepted your refund request. Please don’t hesitate to let me know if there is anything else I can help you with.

Thanks, ThemePlayers

I purchased this theme and looking forward to working with it. The ThemeForest page says it comes with a LayerSliderWP license but I can’t seem to find the license key for the plugin – only found the theme license. Where can I find the LayerSliderWP license key?

Hi!

Layerslider plugin can be found in vendor folder. However please note that by purchasing our theme you don’t purchase individual license for a bundled plugins. You just don’t need a separate license to use a bundled plugin as part of the theme it was bundled with.

Thanks, ThemePlayers

The version of LaySlider (2 years old now) that came with my Panacea purchase has known security vulnerabilities. These security issues have been patched in later versions. Would it be possible to get the latest version that has all the known issues fixed?

Of course! Sorry for not updating the plugin in last theme release! We will include the latest version of layer slider in next Panacea update. In meantime – please just send us email to support@createit.pl and we will provide you with new package of layer slider.

Thanks, ThemePlayers

Is this theme compatible with woocommerce. I am adding woocommerce at the request of the site owner. I installed woocommerce and created 3 products.

The theme appears to not have current woocommerce templates in it. The single product pages appears to be using your blog post template. And the shop page does not render the standard woocommerce shop page. Instead it is showing 2 column rows with large product images. There is no title on the shop page, and the shop page content overlaps with the header content.

I see this theme has not been updated in almost a year. Will this theme work with woocommerce at all? Do I have to use third party or customized woocommerce page templates? Will this theme work with third party or customized woocommerce page templates? Please advise. Thanks.

The problem appears to be that the single product page is taking on the page template for a blog post. Do you know how to fix that within Panacea?

I think it will require some changes in product template. If you arrange the content in two columns (one column for images, another one for product information should, like this: http://prntscr.com/kma13w) it should help a lot. Here – you can find documentation on how to edit template structure: https://docs.woocommerce.com/document/template-structure/ In case you need some help with simple CSS adjustments – feel free to contact our support team via https://createit.support Guys will be more than happy to help you there.

Thanks, ThemePlayers

Yeah that’s what I thought. Thanks for the prompt reply

Is this theme still maintained? Last update on 16 November 17

Hi!

Yes, sure. It’s also tested with the latest WordPress version, so should work without any issues.

Thanks, ThemePlayers

the slider plugin doesn’t work even after adding the purchase code???? Need help please

Hi!

Please note that by purchasing our theme you don’t purchase individual licenses for all bundled plugins. You don’t need a separate license to use a bundled plugin as part of the theme it was bundled with. However of course if you are trying to use some additional paid functionalities of the plugin you would need individual license of it. If you have some other problems with the slider – for example you are not able to setup it correctly – please contact our support at support@createit.pl or https://createit.support/ so we could help you with that.

Thanks, ThemePlayers

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