Hi, Thanks for contacting us and choosing our product!. You can’t change title display of product. However you can change font size or display it in 1 line with … below if your product title is too long. So what do you want in this case? please send us your site URL & detail the issue you want to change. Regards!

hello, I want to change heading tag (h1,h2,...) of: Haru Title icon box, Haru Header banner creation, Tile Haru footer link and product title in the archive page. Please support me

Hi, You can follow this: https://harutheme.com/forums/topic/how-to-change-heading-tag-in-harutheme/ . Hope this helps! Regards!

I was able to edit the title tag according to the path example: wp-content/plugins/haru-xxx-core/templates/icon-box/style_1.php . But it seems it’s outside the theme-child folder. Will my changes be lost when you update? Is there a way to fix it in theme-child

Hi, Please read in the step 4 in this topic: https://harutheme.com/forums/topic/customize-wordpress-theme-using-child-theme/ . You can override via child theme. Regards!

Your support has helped me a lot. Thank you!

Thanks for your feedback! If you like our theme please vote 5* for us to help us improve our theme in the future. Thanks so much! Regards!

How can the product description show all the text, heading tags, images, videos, etc. Like a post can do?

please help me check

Hi, Can you clear more about your question? We see your product description already show image & text. If you want to use Editor for Product Description you can follow this: https://www.kadencewp.com/help-center/docs/kadence-shop-kit/how-to-add-gutenberg-editor-to-woocommerce/ . However we suggest use WPBakery for Product description by enable it in WPBakery -> Role Manager. Hope this helps! Regards!

I mean I can’t use the

tag because it seems to be tied to the description TABS. What can I do?

One more question: - When I use the element TABS WP BAKERY. I don’t want on my link to show the ID of that tab, for example link: https://inphuclam.com/set/#1664870248682-fb65e168-4881 - Is this fixable?

Hi, About Accordion shortcode to close first tab you need go to: wp-content/plugins/haru-pangja-core/templates/accordion/ then open file style_1.php. Find the code like this to remove: <?php if ( $key == 0 ) echo esc_attr( 'active' ); ?> and <?php if ( $key == 0 ) echo esc_attr( 'in' ); ?> https://prnt.sc/FDfKcAcE95cF . You can do it via child theme follow this topic: https://harutheme.com/forums/topic/customize-wordpress-theme-using-child-theme/ . Hope this helps! Regards!

About the tabs of WPBakery. Please send us your site URL use this shortcode. We need to check it before have a solution for you. Regards!

This is my site https://inphuclam.com/set/#1664870248682-fb65e168-4881. I don’t want the ID #1664870248682-fb65e168-4881 to appear on the URL

Hi, Thanks for choosing our product! You don’t need to buy any plugins when you our theme. You can update theme to the latest version follow this topic: https://harutheme.com/forums/topic/how-to-update-wordpress-theme/ then do step 3 to update plugins to the latest version. Regards!

We see your support time expired from 04/2021, so you should renew your support to continue get support in the future. Regards!

Hi, i see all the plugins in the plugins map ( to replace ) – but WPBAKERY is not there.

Hi, Thanks for choosing our product! You can limit length of title by go to Appearance -> Customize -> Additional CSS & add this code:

.haru-archive-blog .archive-content .archive-content-layout article.grid .post-wrapper .post-content-wrapper .post-detail .post-title a, .haru-archive-blog .archive-content .archive-content-layout article.masonry .post-wrapper .post-content-wrapper .post-detail .post-title a {
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

I mean: when the title is only 1 line short. Can it be spaced like 2 or 3 lines before the post description? Thank you!

Hi, Thanks for contacting us and choosing our product! About this issue please make sure you click View All to see all categories: https://prnt.sc/l01SY7p7An4h Hope this helps! Regards!

Hi, That’s Category from Post (not product categories). You need to show it like this: https://prnt.sc/td9XRHzDLjcY. Hope this helps! Regards!

I couldn’t find Product Categories. I only have 5 items under Add Menu Items. Also, for https://prnt.sc/LTnOltfCLd_p, PRODUCTS in the tab is custom link or product categories? This tab style doesn’t setup in the download demo, right?

Sorry but did you see Screen Options in this screenshots? https://prnt.sc/td9XRHzDLjcY . If it still doesn’t work please send us your site URL & an admin account via email harutheme@gmail.com . Also about the Menu the tab already set but you need follow this document: https://document.harutheme.com/pangja/ (section Menu) to set Tab Menu. Hope this helps! Regards!

Got it after tick on the screen option. Thanks!

Thanks for your feedback!

I’m making Tab menu. Each column I want to show my custom category. However, I don’t know where I could find ‘All/feature/On-sale Products’ – https://prnt.sc/GsRFauwoEtg3 I want to create new type of product list

Hi, Currently Product List come from WooCommerce. You can set Product feature here: https://prnt.sc/wcmwpd7VO__y and Sale Product in Price: https://prnt.sc/8MZFRY_GaRt1 . Hope this helps! Regards!

Thanks. Is it possible to create types of product so that when I go to widgets > mega menu column 1 > show, I could choose my product types as to show in menu like this: https://prnt.sc/pGYZT71d-9Tn

Hi, Currently we don’t have widget to display like this. However you can create a mega menu slider for products like this and can set categories: https://prnt.sc/-LNvUmcY6eVq with widget https://prnt.sc/6OanoTYvi1u1 (widget Text) . It already have in the section 5 here: https://document.harutheme.com/pangja/ . Hope this helps! Regards!

I don’t have mega menu tab 4. I tried to edit tab 3 but cannot find TEXT – https://prnt.sc/srjAhVHdKTxJ

Hi, We checked and it will show here: https://prnt.sc/QVYfBH6cpoqv . You can use shortcode widget if use Block Editor: https://prnt.sc/WOJrL691eVPM . Or if you want easy to edit you can install Classic Widget: https://wordpress.org/plugins/classic-widgets/ . Hope this helps! Regards!

Hi, can I know how to set the price of each product based on different options

Hi, You need to have product attribute: https://woocommerce.com/document/managing-product-taxonomies/ then create variable product: https://woocommerce.com/document/variable-product/ . Hope this helps! Regards!

Thanks solved! I have 2 products under same category. When they are shown in menu – https://prnt.sc/kxDRlVLoVcd5 The position is not correct. I want standard business card on the left. How can I sort that?

Hi, What shortcode are you using for Mega Menu? Please send us your current site URL, so we can check it for you. Regards!

Hi, could you please also advise how to get rid of wishlist and compare button and how to activate ‘Add to Cart’ – http://megaprint.com.au/product/business-card/

Hi, About the Menu maybe you setting wrong in Mega Menu. For setup Mega Menu please follow section 5 in this document: https://document.harutheme.com/pangja/ . In your case maybe you need set it like this: https://prnt.sc/FG6yqnO5ci5y . Hope this helps! Regards!

Hi about the Header please follow section 4.2 in this document: https://document.harutheme.com/pangja/ . If you change in Theme Options but the frontend doesn’t change please read this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/ . Hope this helps! Regards!

I still cannot get ‘Add to Cart’ button in Standard Business Card but Elegant Business Card has – http://megaprint.com.au/product/elegant-business-card/

My earlier question is not about Mega Menu but the sorting of product in same category. I want to put standard business card in first column instead of elegant business card. I think some additional coding may help of below. Please advise

[haru_products_slider products_per_slide=”3” autoplay=”false” per_page=”3” category=”business-cards”]

Hi, You need go to WC Designer Pro -> Settings: https://gyazo.com/5a5049a52e716e2951d1784b5303bfc6 then uncheck Hide add to cart button for customized products . Hope this helps! Regards!

Hi, Maybe you need to add orderby & order like this: [haru_products_slider products_per_slide=”3″ autoplay=”false” per_page=”5″ category=”business-cards” orderby=”date” order=”desc”]. More you can read in the document: https://document.harutheme.com/pangja/ (section 5.2). Hope this helps! Regards!

Can I set id of each product and use orderby=”id” or “name” etc

Currently you can use orderby: date, rand, title, popularity, rating, price . However you can use [haru_products_slider data_source="product_list_id" product_ids="1427,65,63" products_per_slide="3" autoplay="false" per_page="5" orderby=”date” order="desc"] You can change product_ids to your product IDs. Hope this helps! Regards!

Can I change product_ids? Say 1427 I want to change into 1

You can find product IDs here: https://prnt.sc/z01sIu9zpquk . If you read the reply above carefully, we already said you should change them. Regards!

I know the existing IDs but I don’t know how to change it. Please advise