127 comments found.
hello dear team, many time im try to install demo but complete broken can u help e send complate ticket
heading=”” category=”MTV Show” imageanimate=”yes” blockborder=”” itemcount=”4″ large_post_id=”537″ large_post_title_limit=”100″ title_character_limit=”100″ blockcategorybackground=”#ff4444″ current_time=”1510581750″ titlecolor=”#333333″]/vc_columnvc_row top_padding=”40px”vc_row_innervc_empty_space height=”9px”vc_empty_space height=”20px”/vc_row_innervc_column_inner/vc_column_inner/vc_columnvc_empty_space height=”9px”/vc_columnvc_rowvc_empty_space height=”40px”vc_empty_space height=”40px”vc_column width=”1/3″pionusnews_post_block_14_post heading=”Lifestyle” category=”Celebrity Life” imageanimate=”yes” blockborder=”” nextprevbtn=”” blockcategorybackground=”#ee1f6d” itemcount=”3″ large_post_title_limit=”37″ title_character_limit=”50″ wordlimit=”15″ blockcolor=”#ee1f6d” current_time=”1510582199″ titlecolor=”#333333″/vc_columnvc_empty_space height=”40px”vc_empty_space height=”40px”/vc_rowvc_columnHi,
Thanks for reaching out.
The support team are the tech people of PantoGraph theme. Please contact the Support Team from here and they will help you with any issues you have.
Kind regards,
Fluent-Themes
Hi I was considering to buy it.
But found some issues in your demo: https://fluentthemes.com/wp/pionus-news/variation-two/
1) Found Scrolling issues…its not smooth and stucks inbetween.
2) Statics in Google Page Speed : https://paste.pics/JX85S
- Mobile is 33%
- Desktop is 65%
Was concerned as with this statics website will never Rank. Do you have any solutions to this? before I make a decision of purchase. Thanks
Hi,
Thanks for your interest in PantoGraph Magazine Theme.
- The Sports demo is having a large background image for the whole page. That background image can be removed from ‘Theme-Options’ panel of PantoGraph. If there is no background image, the scrolling will be smoother and the page speed will be better.
- The Demo of a Magazine theme comes with lots of high resolution images, that makes the page speed slower. It is true for popular themes as well. For example, here you can see the Magazine demo of Avada theme’s page speed is not even 65%. It is 58% only.
So, our point is: Page speed can be much better when users use the PantoGraph theme for their sites with fewer images.
Best Regards,
Fluent-Themes
Hello, I would like to know how can I translate Widgets subscription to another language using WPML
how to translate text to Arabic Aweber sidebar
Hi,
Thanks for contacting us.
Please click on the Support Tab present at the top of this page. The support team will answer to your queries within the time frame mentioned in the support page.
Kind regards,
Fluent-Themes
Hi Dear,
I just purchased the theme. I have a question can you take some style from other demo template to put on the installed template?
Hi,
Thanks for reaching out.
The support team are the tech people of PantoGraph theme. Please contact the Support Team from here and they will be able to give you correct answer to your questions.
Kind regards,
Fluent-Themes
I did not received the answer back yet from the support team. Can you please help to fix my bug?
Hi,
Thanks for your reply.
The support team will get back to you to solve all your issues within 24-48 hours, as you can see it is mentioned at the top of the support page that “This author’s response time can be up to 2 business days.”. If you do not hear from the support team within 48 hours, please let me know here.
Thank you,
Fluent-Themes
Hello , I have just install the theme with the demo getting erorrs pionusnews_post_block_29_post heading=”Trending Now” blockstyle=”3″ category=”Books” itemcount=”4″ blockborder=”” blockcolor=”#082d48″ blockposttitlecolor=”#212121″ blockhovercolor=”#1e73be”
Hi,
Thanks for reaching out.
It seems like you haven’t registered your site for PantoGraph theme with the unique token number. You need to verify your purchase from the verification page to get your token number and use it for your site. If you have any questions or need help on this, please contact the Support Team and they will help you out.
Kind regards,
Fluent-Themes
Can I use this theme for another blog I own?
Hello,
Thanks for reaching out.
Each license can be used for 1 site/blog only. You need to purchase another license in order to use the theme on another blog of your’s. To know more, please take a look at the license policy of ThemeForest.
Kind regards,
Fluent-Themes
After the last update, I just discovered that my homepage is broken, only shortcodes are visible. I’ve updated all the plugins, what could be the cause of this, please? How do I resolve this immediately? My mobile menu icon is not clickable too.
I also lost my token number. Could this be the reason?
Hi,
Thanks for reaching out.
Please contact Support to get your lost Token number. The issues will be solved if your site is registered with the Token.
Regards,
Fluent-Themes
I bought this theme about a year or two ago. There was no token number then. I just found out about this today after updating the theme.
I don’t see your support contact on my dashboard. Can you provide a link to where you provide support? I’ve never used your support.
I have emailed your support!
Hi,
Thanks for your reply. The support team sent you the token number already by replying to your email. Please check your inbox.
When you use the latest version of the PantoGraph theme and it’s plugin, you need to register your site with a 9 digit ‘Activation token’ number. You were using old version of the PantoGraph theme, that’s why you didn’t find the token number registration process back then.
Regards,
Fluent-Themes
Thank you! I have emailed your support requesting for the token activating number while also describing my issues. Please attend to it. I added your admin login details in the email.
Please check your email inbox. The support team replied you already with the Token number.
Regards,
Fluent-Themes
I cant place to put ads apart from header.
Whats the way out
Hi,
Thanks for reaching out.
You can place your ads in widgets and then use the widgets anywhere of your homepage and sidebars of any other pages.
Regards,
Fluent-Themes
Hello Author, I hope you are good? I can’t find the Activation Token Number for Fluent themes activation. I urgently need help with this and I hope you assist me ASAP. I can’t use the fluent themes templates. Please, help me out. Thank you.
Hi,
The support team received your message and got back to you with your token number already. Please check your email.
Kind regards,
Fluent-Themes
Thank you for your support. I got the token. Thank you. Second, I dont know tw/hy the Variance Fifty of the Demo is not properly propagating? Any solution for that
Hi,
Thanks for reaching out.
Support for PantoGraph theme is given through the Support Team. Kindly contact the Support team with your site URL; and they will get back to you with help within the timeline given in the support page. If you do not hear from the Support team within the given timeline, let me know by replying to this comment please.
Kind regards,
Fluent-Themes
how do i change my license to another domain
Hi,
Thanks for reaching out.
Please contact Support and send them your old domain and new domain names. They will update the database with your changes and will provide you the Token number to use in the new domain.
Kind regards,
Fluent-Themes
Pre-sell questions. 1. Which version of WPBakery is included in the theme? 2. Does it come with visual cpmposer?
Hi,
Thanks for your interest in PantoGraph Newspaper theme.
We always include the latest version of WPBakery with the theme. As of now, the latest version of WPBakery is v6.7, which is included as bundled plugins of PantoGraph theme. WPBakery was formerly known as ‘visual composer’. So, you will find WPBakery plugin (not visual composer) with PantoGraph.
Kind regards,
Fluent-Themes
Is this theme wp rocket compatible and is it built for mobile?
Hi,
Yes, the PantoGraph theme is WP-Rocket plugin compatible. And, this theme is 100% responsive for various sizes of devices. Though, you can view the live demo in your mobiles to check if it is suitable for you or not.
Kind regards,
Fluent-Themes
Recently, changes made to my header style are not updating, I’ve purged all cache using WP Optimize but still doesn’t work. The header style remains the same after picking a new header…. changes are not being applied. Please how can I resolve this quickly?
Hi,
Thanks for reaching out.
Support for PantoGraph theme is given through the Support Team only. Kindly contact the Support team with your site URL and your purchase code; and they will get back to you with help within the timeline given in the support page. You will get your headers exactly as you choose. If you do not hear from the Support team within the given timeline, let me know by replying to this comment please.
Kind regards,
Fluent-Themes
Sir my website is connected to Google Adsense but after installing the plugin all my functions have been reversed How can I fix it?
Hi,
When you install a new theme, your old theme’s functions will not work anymore. If you had any functions written for your Adsense in your old theme/plugin, you need to apply those functions in your new theme as well. Please contact the Support team for more details and avail your support from there. PantoGraph theme provides support through the Support Team only.
Kind regards,
Fluent-Themes
Sir, I bought your theme today, but I can’t find it exactly as I saw it? Where are the box layout options? Then theThe PantoGraph Extensions update fails showing Downloading installation package from https://fluentthemes.com/wp/the_pantograph_extensions.zip…
Download failed. Not Found
Plugin not activated. A higher version of The PantoGraph Extensions is needed for this theme. Please update the plugin.please solve
I want exactly theme https://fluentthemes.com/wp/pionus-news/variation-twelve/
Hi,
Thanks for reaching out.
You need to verify your purchase code to download the ‘Extensions’ plugin. The documentation of PantoGraph theme explain this in details, just take a look at this screenshot please. You can contact the Support team and they will send you direct download link of the plugin. You will get your site exactly like your chosen demo once you follow the procedures given in the Documentation. You can find Step by Step tutorials here.
Kind regards,
Fluent-Themes
I want buy theme now but i want to real any live theme link without demo with mobile and desktop version. Please give me link i want to see now
Hi,
I am not sure exactly what link you are looking for. Kindly clarify a bit more.
Kind regards,
Fluent-Themes
Sir I bought the theme and couldn’t use it. I want all the functions I have to remain the same. But after installing, all the categories or functions of this theme are being added, I can’t find it. What is the solution?
Hi,
Thanks for your reply.
Support for PantoGraph theme is given through the Support Team only. Kindly contact the Support team and they will get back to you with help within the timeline given in the support page. You will get your site exactly like your chosen demo. If you do not hear from the Support team within the given timeline, let me know by replying to this comment please.
Kind regards,
Fluent-Themes
Does This Theme Still Updating? .. I Want to Purchase, And I am Also Interested in if i can Run WooCommerce
Hi,
Yes the PantoGraph theme is regularly updating. The latest version of PantoGraph theme is compatible with the latest version of WordPress.
PantoGraph theme does not support WooCommerce. It is a theme to display news, magazine posts with easy to use WPBakery live page builder.
Best regards,
Fluent-Themes
To bad! I wanted woo , too
The demo import for https://fluentthemes.com/wp/pionus-news/variation-fifteen/ is not coming same as the link. I want to put it on a live site. How will be your support? I wrote a mail but i got the answer as below
“You can always ask any question (when you set-up PantoGraph theme on your site) whose answer is not present in the ‘Documentation’. We can always show you the path by answering your questions, we just cannot do the task ourselves (according to the support policy).”
Hi,
Thanks for reaching out.
Please reply to the support email with the current situation of your website. Send them screenshot(s) of the issue you are having and they will evaluate and tell you what to do to get the issue solved.
According to the support policy of ThemeForest (you can read it from here: https://themeforest.net/page/item_support_policy), the support team cannot install/setup the theme on your site themselves. They can help you by informing you what went wrong there and what to do to get rid of the issue.
Kind regards,
Fluent-Themes
Sent mail and awaiting action from your end
Hi,
Thanks for getting in touch.
The support team will get back to you within 48 hours. Please inform me if 48 hours have passed and you are still awaiting reply from the support.
Regards,
Fluent-Themes
Hello, Does it support sub heading?
Hi,
Thanks for reaching out.
Please contact the support team by clicking on the Support tab of this page. They will answer to all of the technical questions you have.
Best regards,
Fluent-Themes
Theme is Supporting Yet? No need any updates? Can i Use Woocommerce for This theme? Thanks.
Hi,
Thanks for reaching out.
Yes of course the theme is supported. The theme support is available for all the licensed customers of PantoGraph theme.
PantoGraph theme does not support WooCommerce. It is a theme to display news, magazine posts with easy to use WPBakery live page builder.
Best regards,
Fluent-Themes
