I love this clean theme for its easy and rich customizability options. The support team is extremely responsive and helpful!
Author response
Awesome and glad you like Paperio theme and our support. Thanks a lot for your kind review and rating :)
I've thoroughly enjoyed using Paperio on my travel blog, Exotic Gringo.
The ease of use, responsiveness and flexibility of the theme has ensured that i don't need to look at changing the theme for years.
Thanks a bunch for an outstanding theme, and hope it only gets better and cooler with updates :)
Author response
Awesome and glad you like Paperio. Thanks a lot for your kind review and rating :)
by go2jo 3 years ago
I really like the theme. My biggest gripe is with all the customizing ability there aren't more.I've done so much more through css, but sometimes may css changes never happen even if I make the element !important. ¯\_(ツ)_/¯
I wish the comments were Ajax based so a page didn't need to be redrawn. Also wish there were more "dark mode" choices for theme choices in WP appearance admin.
Hasn't been an update in a while either.
But all in all I'm happy with my purchase.
Author response
Hi go2jo,
Thank you for sharing your feedback and sorry for the inconvenience caused to you in any case.
Paperio is blog / news specific theme without any page builder, so yes you may need to implement custom css for deep style customisation. But we will add more customisation options wherever they should be helpful to users. But as you mentioned your custom css were not affecting, in this case please create a support ticket and our support team will be happy to check and guide you as needed.
Yes comments are WordPress default without Ajax, but we will add this feedback in our technical team list.
Theme do not have any critical or compatibility (with WordPress) issues and no errors reported by any users also. But we will update it in future whenever required.
Thanks,
ThemeZaa
Paperio is gorgeous, and FAST and clean. It's great for my information site. It's easy for me to work on. But I had trouble and the author's support is second-to-none! My site is doing well and I will purchase again from this vendor, because the products are superb and the support is fast and thorough.
Author response
Awesome and glad you like Paperio and our support. Thanks a lot for your kind review and rating :)
Not only is this theme easy to install and a beautiful, simple design to work with but the customer support is SUPER speedy and helpful. They've answered three of my questions within a period of 30minutes...dream team.
Author response
Glad you like our theme and support and thanks a lot for posting your kind review and rating :)
One of the reasons I picked this theme is because of its really cool drop downs with the ability to separate them out into sections and add images. I wish it was a bit more intuitive and that they had more documentation on how to do that, along with visuals. But other than that, I have been really happy with the theme and the customer support has been great. They always reply super fast and have resolved every one of my concerns. Often the most important part of a theme is the support behind it.
Author response
Hi angiebjensen,
Glad you like our support. Thank you very much for your kind review and rating :)
We have already provided some articles for multi columns and widget setup in mega menu in the documentation here - http://wpdemos.themezaa.com/paperio/documentation/?s=menu but if you are talking about something different then please provide more details and we will be happy to add it in our documentation for better understanding.
Thanks,
ThemeZaa
This theme is good. I have had a few minor problems with it so I don't give it 5 stars, but it was only problems I could deal with on my own.
Author response
Thanks a lot for posting your kind review and rating :)
If you have any queries then please feel free to contact our support team here - http://www.themezaa.com/support.php
Very nice theme, which offers a lot of options for individual design. The demo version helps at the beginning to find the right image and graphic sizes and to adjust everything appropriately - here you don't have to spend days learning how the theme works as it is the case in other Wordpress themes. In case of problems, customer support helps quickly and efficiently, even with questions that tend towards customization instead of pure support. Many thanks for that!
Author response
Glad you like our theme and support and thanks a lot for posting your kind review and rating :)
Well coded and great customer support!
Author response
Thank you very much for your kind thoughts and glad you like our code and support :)
I was concerned about the problem that will be caused by the iPhone X screen, but creators answer this concern really fast. I am impressed with the support.
Author response
Glad you like our support and thanks a lot for posting your kind review and rating :)
Overall very well coded, aesthetically awesome, and great customer support.
Author response
Thanks a lot for your kind review and rating :)
This is a great theme—beautiful, easy to customize, easy to understand—but what really puts it over the top is ThemeZaa's customer support. They were extremely helpful to my setup process multiple times—even when my questions were pretty silly. Thanks!
Author response
Thank you very much for your kind feedback about our theme and support and posting rating :)
The Paperio theme is really great, very easy to use with loads of fonctionnalities.
And the customer support is just unbelievable : you ask for something and get a (useful) answer with 30 minutes maximum.
Great !
Author response
Awesome and glad to know you like our theme as well as support. Thanks a lot for your kind feedback and rating :)
First the good -off this theme is fast. Compared to similar themes we have used for a small community newspaper its much faster and high resolution images load significantly quicker. On top of that the support crew is outstanding compared to others Ive experienced. We had several problems setting the blog up how we wanted and a issue on importing a demo. Any question we had was responded to quickly and they went beyond what we expected.
Constructive criticism I could offer would be a little more elaborate video tutorial. Especially covering the basic sections of the blog and how to edit and or customize. Second I would add a way for a suer to customize or set the images in the Featured section of the content area as opposed to 420/768/1024 or original size.
But overall great product and very responsive support team.
Author response
Thanks a lot for your detailed and positive feedback and spending your valuable time for posting rating also. Basically all the customizer features are self explanatory and simple and explained in documentation also but we will try to add some videos in future to make it more helpful. Actually Image Size options are provided for in-built SRCSET implementation so users can use thumbnail version of images instead of full/original images to make the page loading faster and this image sizing has nothing to do with layout and style. But still we would be happy to know more on this if you are thinking something different here.
Thanks,
ThemeZaa
One of my favorite themes ever!
Author response
We are really happy to know Paperio is one of your favorite theme and thanks a lot for your review and posting rating :)
Everything is fantastic, really wonderful theme!
Author response
Wow great and thank you for your review and rating :)
Excellent customer support! Solved my problem very quickly.
Author response
Glad you like our support and thank you very much for posting your feedback and rating :)
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