180 comments found.
Hi, I have purchased this template. The homepage slider is getting a loading issue in the main HTML file. But it will be okay once the page is fully loaded, so it doesn’t look good. Please see the attachment and let me know if you have any fixes. https://paste.pics/PFGAV
I have posted my issue on the page sidebar. If you enable the sidebar via page setup, then any item that shows where a user could type – gets blocked. still no answer or fix
Is it possible to have a post not show duplicated when having two modules next to each other? Left would be an article, and the right will have other’s but not the left.
Hi there,
Thank you for contacting us. We can’t understand it properly please send more details width a screenshot.
For any query please create a support ticket here: http://support.axilthemes.com/support/Our support team will contact you soon.
Thank you
Hi there, I would like to know if the theme is compatible with Elementor 3.8. Thank you.
Hi, whats the difference between populair section and trending section?
Hi! I hope you’re Well. So, how to remove paper sidebar ad? I removed the sidebar, and add a new sidebar but still apperas on single post a paper add box. thats the firs item on sidebar. never disaperars, no metter what
you can see it here. https://brstreamers.com.br/need-for-speed-unbound/
Hi there,
Thank you for contacting us.
Please check the screenshot -https://prnt.sc/D8q-vK_Ktqj6
For any query regarding the issue, please create a support ticket here: http://support.axilthemes.com/support/
Our support team will contact you soon.
Thank you
it worked. thanx a lot
Hey, I need your help. The search icon is activated but not visible on the Home page, only visible on other pages!
Hi there,
Thank you for contacting us.
For any query regarding the issue, please create a support ticket here: http://support.axilthemes.com/support/
Our support team will contact you soon.
Thank you
. I have purchased the theme and all of a sudden Demos are not working i cannot preview demo neither import it. it give error 404. Seems like you have removed the demo links or changed its address that is so bad and not good of you. do you want to fix it or not?
Hello, Sorry for your inconvenience, Please check your mail, I had send all instructions, if any issue please reply to this mail
We like the theme but page speed is point of concern for us. Can we somehow improve it. Like we don’t need e-commerce section, Is it gonna improve after dropping that section?
Hi there,
Thanks for the compliment. Our theme page speed is pretty good but there’s room for improvement as you pointed out. To answer your question: it doesn’t matter whether or not you keep or drop a particular section.
Thanks for considering us.
Hi, i bought this theme in 2020 and now i can cannot import demos and it says 404 not found? is this mean this theme is useless now? i cannot import demos that is too bad. how can i fix this issue? i still want to import one click demos
Hi there,
Thank you for contacting us.
For any query regarding the issue, please create a support ticket here http://support.axilthemes.com/support/
Our support team will contact you soon.
Thank you
I dont have support and i dont want to renew support as well. i have bought this theme and why demos not working now. why you have changed the demos links? that is so bad of you so my all money has been wasted? i am not able to import demos but your links are not working and throwing 404
Hello, alskan
Please provide your site URL, and wp-admin access, so we can analyze the issues. – support mail: mahabub@axilweb.com
Thank you
Hello, mahabub. i have sent you email
my website: https://kodesnippets.com
Hello its been so many weeks but didnt hear from you. I have purchased the theme and all of a sudden Demos are not working i cannot preview demo neither import it. it give error 404. Seems like you have removed the demo links or changed its address that is so bad and not good of you. do you want to fix it or not?
??
Hello, Sorry for your inconvenience, Please check your e-mail, I had send all instructions, if any issue please reply to this mail
Hi, i bought this theme in 2020 and now i can cannot import demos and it says 404 not found? is this mean this theme is useless now? i cannot import demos that is too bad. how can i fix this issue? i still want to import one click demos
Hi there,
Thank you for contacting us.
For any query regarding the issue, please create a support ticket here, and send WordPress admin access
http://support.axilthemes.com/support/Our support team will contact you soon.
Thank you
I dont have support and i dont want to renew support as well. i have bought this theme and why demos not working now. why you have changed the demos links? that is so bad of you so my all money has been wasted? i am not able to import demos but your links are not working and throwing 404
Hello its been so many weeks but didnt hear from you. I have purchased the theme and all of a sudden Demos are not working i cannot preview demo neither import it. it give error 404. Seems like you have removed the demo links or changed its address that is so bad and not good of you. do you want to fix it or not?
Sorry for your inconvenience, Please check your e-mail, I have send all instructions, if any issue please reply to this mail
Greetings, this template is very interesting and I would like to acquire it but first I would like to know if it is compatible with Blogger.com ie if it brings the compatible files that are: (.xml) and if it does not bring them I can sell them separately, Thank you.
Hi there,
Thank you for contacting us and for your interest.
This is a WordPress theme. It’s not compatible with blogger.com but you can use blogger content and blogger widget.
Thank you
The theme is great for the price. If you have some CSS knowledge and use some simple third party plugins, you’re even able to make it a great Shop theme as well, I’m doing it very successfully.
I only had one small issue, and it appeared many time after the support period ended. I couldn’t pay for more support just for something that needed a small CSS tweak, so I sent an email and they were eventually able to help me out, which I thank a lot.
If you ever face an issue where the “Home 5” banner bottom padding don’t show up in the viewport (visible area), just place this code in Custom CSS and change the pixels value by the number of pixels of your header (menu bar + top bar) + top and bottom paddings/margins:
.axil-post-carousel .owl-item img, .y-scroll-container{ height: calc(100vh – 150px); }
Thank you for your awesome comments.
Thank you
Hi i’m having issues removing / changing the headphone ad template to something i want. I found the ad mangment section however this doesn’t seam to affect them – Can you help me out soon as you can thanks!
Hi there,
Thank you for contacting us.
Please watch the video and follow the steps: https://youtu.be/pzN5sAUX3JE
For any query regarding the issue, please create a support ticket here http://support.axilthemes.com/support/
Our support team will contact you soon.
Thank you
hello there, I got this theme months ago. test it on a domain but I want to change purchase code another domain. not using last une any more. Not having support service, do I have do pay it fir this action?
Hi there,
Thank you for contacting us.
No, You can do it.
Please note: One active license is required for a single domain.
Thank you
hello there. I will explain me better. I need to deregister my purchase code. how can I do it???? I need to use the theme with final domain. will be using single domain. te problem is tha t I register on testing domain before. so what is the process to deregister.???
since I don have support is there any free way to doit?? how can u help.
thanks
Hi there,
We understand that.
You don’t need to deregister my purchase code, You can just remove our theme from your old site and use it on your new site.
Thank you
Hi – I’m getting an error when I try to install the plugin “Papr Elements” & “Axil Panels” any suggestions on how to fix this? Also, it’s not letting me import demo data.
Hi there,
Thank you for contacting us.
Please create a support ticket here http://support.axilthemes.com/support/login
Our support team will contact you soon.
Thank you
PS: I was able to upload these two plugins directly to the server and I activated them in WordPress, however, when I try to import demo data, it’s giving an error. I sent an email yesterday, and I’m waiting for a response. Looks like your support website isn’t working.
Hi Ladies man,
Sorry for the inconvenience. Our server is down. We’re trying to get it back online.
I’m very sorry to hear that, I hope you guys find a solution soon! Here’s the error I’m getting https://snipboard.io/qg5LjT.jpg any idea on what could be causing this? I may be able to fix this myself.
Hi there,
1) Our team is working hard to resolve the server problem. Hopefully, it will be resolved soon.
2) We have released a papr updated version today. Please update the theme and try importing demo data again.
Note:
We recommend that you use the Envato Market plugin to keep the theme up-to-date.
Please follow the steps for setup Envato Market plugin and setup our license key:
1. Download the Envato Market plugin from here: http://envato.github.io/wp-envato-market/dist/envato-market.zip
2. Install the plugin from Plugins->Add New.
3. Once installed, you should see an Envato Market menu on the admin sidebar. Click on it.
4. Enter your Envato API Personal Token in the Token field. If you don’t have an API token you can create one here or click on the generate a personal token link on that page.
5. Once you have pasted your token in the Token field, click on Save Changes.
6. Should your token be correct, two extra tabs are now available on your Envato Market page. Click on the Plugins tab.
If an update is available for the Papr theme, click on the Update Available link, which should start installing your update.
Plugin Official Site: https://envato.com/market-plugin/
———
Thank you
Rafekul
Thank you Rafekul – I was able to update the theme, and import the demo data, however, upon completion, here is what I’ve got https://snipboard.io/5EQGct.jpg not sure what went wrong.
Hi there,
This is not a major issue. Some regenerate images are not imported.
So you can ignore the message.
Thank you
It’s not just the images, even the pages didn’t import https://snipboard.io/TzOFZY.jpg can I give you access to my WP so you can take a look?
Ok, Provide your site URL and wp-login information via this email: rafekul@axilweb.com
Thank you – I already sent you an email.
We believe that our support team members have resolved your problem.
Thank you
Hi, the woocommerce model page order-details-customer.php is outdated. will you release a new version with this correction?
Hi there,
Thank you for informing us.
We will update as soon as possible.
Thank you
Hi, I have some struggles with the “post listing” elements, when I edit the query option to show random just 4 posts it is not working. It shows always just the recent posts and does not limit to 4 posts instead it shows 10. i also updated everything and there is still the error. Hope you can help me.
Hi there,
Thank you for contacting us.
Sorry for your inconvenience, for any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/
Our support team will contact with you soon.
Thank you
Hi,
I have some struggles with the “post listing” elements, when I edit the query option to show random just 4 posts it is not working. It shows always just the recent posts and does not limit to 4 posts instead it shows 10.
i also updated everything and there is still the error. Hope you can help me.
Best Regards,
Andrej
Hi there,
Thank you for contacting us.
Sorry for your inconvenience, for any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/
Our support team will contact with you soon.
Thank you
The Wordpress dashboard has been crashed. It is fixed when I changed the theme back to the default wordpress. So there is something in the theme that crashes the dashboard. Kindly help…
Hi there,
Thank you for contacting us.
Sorry for your inconvenience, for any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/
Our support team will contact with you soon.
Thank you