Having an issue with top of page of theme not loading header image anymore and not displaying a scroll bar or scrolling at all on all browsers and mobile devices.. Any help? janqed.com is the URL.
Please add us over Skype for live support: themeonlab
I did, still waiting a response.
I can’t seem to import the dummy-data.. I upload the papyrus.xml file as shown in the video i.e. assign the posts to existing user and check “Download and Import file attachments,” the page just loads for a while and stops at a blank import page.. Please help..
Please add us over Skype for live support : themeonlab
I bought this theme and it had issues as explained in my PAPYRUS WORDPRESS THEME TICKET ID: 384 in your http://themeonlab.com/ website two days ago. I have not received any communication from you.
I want to believe your support is better than that. Kindly, urgently respond to it.
sir we need to update this theme, please wait.
Papyrus is not working in Wordpress site version 4.5.2 (the newest).
Please fix it asap.
17 days ago you said you were going to update this theme “this week.” Judging by the slew of comments with the same issue, can we assume that you no longer plan to update this theme, rendering it useless? I was hoping to get more than a year’s worth of use from it.
Yeah he said he was updating it last week when I spoke to him, “In a few hours”. We all see how that’s worked out.. I got a couple months worth of this theme, now it’s junk. Tempted to contact Envato directly.
Have all of the issues listed above been resolved?
Yes, Please use recent version
Bought this and having lots of problems with it dummy data is poor. How do i go about getting refunded? Waste of time.
How about a answer?
I am just looking a way to remove the top langage menu, that’s incredible but i was not able to find a clue about it netheir in your documentation!
Thx for your help!
Sir, Please email us, with your website access, we will fix it for you.
support @ themeonlab (dot) com
or add us through Skype for live support. themeonlab is our Skype ID
I don’t need you fix that for us, just need the info how to do it ourselves!
Hello Please paste this CSS code on themeoption> General setting> CSS code
I’ve got an issue in plugin installer
Installing Plugin: WPBakery Visual Composer
Décompression de l’archive de l’extension…
Warning: unpack(): Type V: not enough input, need 4, have 0 in /home/nurglerosi/nurgleros/wp-admin/includes/class-pclzip.php on line 4384
L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure
Return to Required Plugins Installer
add us on skype: themeonlab
It seems installation problem you are facing we need to look .
don’t have skype
ok can you please send us an email? with the access of your wp-admin?
our mail: firstname.lastname@example.org
I just install skype
We added You and also replied email
I was discussing skype with the author to fix several problems, but when I ask for a refund he does not answer me anymore.
This behavior is not very commercial in my opinion.
Sorry, we was not there. Because you were offline more than 10 minutes.
Thank You for understanding.
hi there, can i start from demo or do i need to start from zero? thanks
You can start from demo. And haven’t any image for copyright issues
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