19 comments found.
Hi, I also downloaded this theme through Envato Elements I worn’t get an approval to lunch the website because the slider and banners aren’t responsive. Would you able to help me to fix the problem? Thanks!
We are so sorry, the item downloaded from Envato Element don’t include support. You can read the Policy here https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements
Only purchase in here (themeforest.net) will include 6 months or 1 year support. Thank you.
Is okay I understand the Policy. But why selling a theme as responsive when this options doesn’t work. I found another problem with this theme, the menu – drop-down doesn’t work on mobile devices. Shame! Two weeks of work wasted
When you purchase our theme and it take any error, the Technical support team will help to fix all of they. If not, we will accept refund your money. But you don’t purchase our theme in here, you purchased in Element and it don’t include support. Thank you.
I have downloaded this item through, envato elements, and this theme is not working anymore. Bunch of templates are missing.
Did you take the error as https://shopifysupport.kayako.com/article/5-upload-install-take-error ?
Sorry, it was my mistake, files weren’t downloaded correctly due to the package lose I had on my connection.
Thank you.
Hi there, Is there any way to set the homesliders as one giant link? Cheers
Dear,
It’s possible. But it will remove the caption above the image background. For more discussing, please open a ticket at http://www.codespotsupport.com/others/ the customer support staff will answer exactly your question. Thank you very much.
Regards,
Hello, the theme is pretty good overall but failed to notice that the way you have programmed the home slider/main carousel is TERRIBLE. The background image distorts and the text loses alignment on risizing. Are you planning on improving this issue or should I start programming it the right way? ie. assigning the LI a background image that covers the area without distorting the image. This is common practice. I wander why you did not put more skills on this?
Thank you!
Dear,
Could you please open a ticket at http://www.codespotsupport.com/others/ and give your website information, the customer support staff will help you check and give the solution soon. Thank you very much.
Regards,
Hi tvlgiao,
In the menu drop downs, can they go three levels deep? So, Furniture > Dining > Tables. Thank you, James
Hi RSJames,
Thanks for contacting us. Yes, it’s possible to have 3 levels Furniture > Dining > Tables
Regards,
Are you open to do some custom work? We want to use your theme but we want to customize it a bit. Please let me know if you do freelance thank you!
Hi jtobkin,
Our team provide the customize service. After purchase our theme, please open a ticket at http://www.codespotsupport.com/others/scp/ and listing all your requests, we will check and give you an exactly answer.
Regards,
hi, do you have this theme for wordpress or magento ? or will you be developing it ?
Hi godigitallock,
Thanks for contacting us. Currently we don’t have the plan to build this design for WP or Magento platform
Regards,
I am very interested in this theme for my shop but have some concerns. 1. In collection pages, can you turn off the filtering shown before the products? 2. I do not like swatches or buttons to choose variants such as color, size, etc. Can this be switched in the admin? 3. Can you turn off Quick View?
Thanks
Hi markferrell,
1. Yes, it’s possible.
2. Yes, it’s possible to turn off in Admin
3. Yes, it’s possible to turn off.
After purchasing, please open a ticket at http://www.codespotsupport.com/others/ our support staff will help you to turn off #1 and #3 because it need change in code files
Regards.
I purchased this theme and uploaded to Shopify and the zip is missing multiple liquid files. Theme, index, collection product, page, cart, blog. Why is this?
Ok…got it figured out…..
Hi markferrell,
If you have more questions, please open a ticket at http://www.codespotsupport.com/others/ our support staff will answer it
Regards,
I have already opened a ticket
Hi markferrell,
Thank you. Our support staff will reply soon
Best Regards,
Jesus fucking christ.. now, the small drop-down cart in the header just shows the price with a $ in front of it. That’s really fucking smart, when my store isn’t running $. 10/10. Develop a theme that actually works, please.
Hi codwyer,
Thanks for contacting us. Could you please open a ticket at http://www.codespotsupport.com/others/ our support staff will check and fix it soon.
Regards,
Hey. I’m setting up this theme with Langify on Shopify. The currency-switcher won’t work?
Hi codwyer,
Thanks for contacting us. Are you mentioning about the https://apps.shopify.com/langify
Could you please open a ticket at http://www.codespotsupport.com/others/ our support staff will check and fix it soon.
Regards,
Hi tvlgiao, I really liked this theme. I’d like to purchase this theme for my upcoming project. But I’ve a couple of doubts to clear before purchase. I’m pretty new to shopify so please bare with me for any silly questions!
1. It’s an automobile store that sells car detailing products. Will there be any issue in changing the theme settings to match the requirement?
2. There’s a size filter in the theme but it shows options as “S”, “M”, “L”, “XL” etc! Instead of these I want to change those to the likes of other units like inches, ml’s etc. Will there be any problem? ( I hope they are custom tags that we can create within collections/products section.. but again, wants to be clear)
3. Is there an option to preview the theme in our store like in Shopify theme store?
A quick reply would be really helpful! Thanks in advance!
Hi midhunjose,
Thanks for contacting us.
1. There are any issue. You can use our theme for any shop/product type. 2. The size only our sample data, you can change it to any filter name and value that you want. 3. Currently this feature only have in the theme sold in Shopify Store theme. so, it will impossible to preview first.
Regards,
Thank you so much tvlgiao! We are going to make a mock up design for the client based on the theme. So once he approves of it, we’ll buy it. But before that another doubt popped up.
Do we have the space to add a three column design with icons and descriptions ( like pointing out three of their features ) right below the slider? Right now there’s a single product Sale section. We want to keep that section and add the mentioned design just above it.
Since we can’t preview the theme, want to make sure that we’ll be able to do that using custom html.
Hi tvlgiao, any info on the above mentioned? We are almost about to start the project and we really need to be sure about the theme before buying it. We would also like to see some of the websites that are actually running this theme.
Hi midhunjose,
Could you please open a ticket at http://www.codespotsupport.com/others/ and discuss about the 3 column design. because it’s now not clearly for us to answer. our support staff will check and give you an exactly answer. You can change/edit any html, css style, js… About the customer quest, our staff will give you an answer.
Regards,
Awesome Theme, Iam unable to use filters like colors, price etc on the collection page
Hi getgp123,
This is Tags filter. Please read the Document of the theme. we guided clearly in this file. Or open ticket here http://codespotsupport.com/others/ our support team will help you more.
Regards
Great Theme, Good Luck
Hi I was testing your demo site and when I added items to shopping cart, it transfer me to shopping cart page. Good.
But when I click on the “recycle bin”/ remove button, the item is not removed and when I click on the remove button several times, it went into error page. Why is this so?
Hi I was testing your demo site and when I added items to shopping cart, it transfer me to shopping cart page. Good.
But when I click on the “recycle bin”/ remove button, the item is not removed and when I click on the remove button several times, it went into error page. Why is this so?
Hi ken21,
We will check it now.
Regards
Hi ken21,
I checked it, but don’t see the problem as you say. Please open ticket here http://codespotsupport.com/others/ Send us a screenshot of the problem, our support team will check it for you.
Regards
That looks nice! Good luck with sales!
Thank you!
Great and Creative Theme, Good Luck
Thanks!
Shared this beauty with my list to give you a bit of exposure, I hope it helps. This is a fantastic work, especially with those contact forms that make userInteraction obvious, thus possible. Looks fantastic!
KindRegards,
Bedros
Thank you very much!
Awesome item, good luck
Thank you very much!