Discussion on Parasponsive One-page WooCommerce WordPress Parallax

Serzh

Serzh supports this item

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959 comments found.

I am having a problem with the theme install right now – parasponsive/includes/widgets/facebook-like-box-widget.php

I have seen several other people who have had the same issue – with only a request for ftp in response…

Any chance for an explanation on this?

Hello, thedesignlabproject!

It seems that some files are damaged. You should reinstall theme via ftp client using binary file transfer mode.

Best regards, GoGetThemes Team. 24/7 Customer Support for quick assistance – http://gogetthemes.com/forums/

Hello everybody,

I’m really interested about this template. Just one question: on the main menu (the one on the top) is it possible to use drop-down menus on the main pages?

Best regards, Andrea

Yes! You can add second drop-down menu

aqtom

aqtom Purchased

The theme all this years has some performance issues that still are not fixed.

Some recommendations:

Use minified versions of

/js/nicescroll.js /js/supersubs.js. /js/knob.js /template/js/nav.js css/main.css css/style.css

and others that you don’t

Enqueue all styles only if used meaning conditionally enqueue the files if the respective features are being used.

For example I don’t use the knob.js I should be able to dequeue the respective css and js file

Make google map load with ajax. Instead of loading the whole google map api just load an image of the respective address and when a user clicks on the map then load the google maps api js css and all that stuff.

Hello, aqtom! I’ll go ahead and add it to the official request list on your behalf so it can get reviewed for a future update by our development team.
Thank you for your comment. It helps to make our product better.

ziadz

ziadz Purchased

Hello,

Can you please advise how to customize the client billing info form on the checkout page? Below screenshot. http://screenshot.net/mp1g0ax And the css code to hide the prices on the the order received page? Below screenshot: http://screenshot.net/7p593a7

Thank you.

P.S: I’m requesting support here because the support forum is not publishing my post… Seems there’s a problem and this is an urgent issue.

Hello, ziadz! I found your topic in Spam. Sorry for any inconvenience. We will contact you on support forum. It is your request. http://gogetthemes.com/forums/topic/customizing-the-woocommerce-checkoutorder-received-pages-3/ Do not forget to subscribe.http://prntscr.com/apmsw9
Best regards, GoGetThemes Team.
24/7 Customer Support for quick assistance – http://gogetthemes.com/forums/

ziadz

ziadz Purchased

Thanks!

You are welcome! Have a nice weekend!

I PAID A BUNCH OF MONEY FOR SUPPORT AND I CAN’T EVEN GET INTO YOUR FORUM. IT SAYS I ALREADY HAVE AN ACCOUNT BUT IF I HIT FORGOT PASSWORD, NO E-MAIL EVER SHOWS UP. YOU HAVE NO PHONE NUMBER AND NO E-MAIL ADDRESS POSTED ANYWHERE. SUPER ANNOYING!!!!!!!!!!!

Hello, consulo37!
Sorry for inconvenience. Please, specify what e-mail and login you used for registration and we’ll send you a password.
Best regards, GoGetThemes Team.
24/7 Customer Support for quick assistance – http://gogetthemes.com/forums/

Thank you for the prompt reply. E-mail elliothutch@outlook.com

Hello, consulo37!
We have sent you a password. Please, check your mail box.
Best regards, GoGetThemes Team.
24/7 Customer Support for quick assistance – http://gogetthemes.com/forums/

piwo

piwo Purchased

Hello,

I bought yours theme 3 years ago. Until now I didn’t have any problem with it. Today I decided to update to the newest version (v6) but I wish I hadn’t done it. The new version has a bug with including excerpt from pages, which I well known to the theme support (http://gogetthemes.com/forums/topic/section-blank1-is-not-displayed-section-excerpt-on-the-page/ ).

Unfortunatelly my licence for the support is expired so I can’t ask the team on the forum to receive corrected files. Is there any way to get these files? Why you don’t upgrade instalation files on Themeforest, if you know almost 2 weeks about this serious bug?

Next update will be published when it’s ready. We try to provide update as soon as possible.

Best regards, GoGetThemes Team. 24/7 Customer Support for quick assistance – http://gogetthemes.com/forums/

piwo

piwo Purchased

I didn’t have time to wait for the next update so I fixed the error. My website without content (because it was caused by this bug) looked as your theme – was worth nothing.

The fact that you have not found the bug before releasing an update proves only low-level of developers and lack of testing. Adding to that your attitude to clients who trusted you and supported few years ago in the initial phase of development and who now cannot count on the support, I DO NOT RECOMMEND THIS THEME!

piwo, we try to publish update in one-two days.

aqtom

aqtom Purchased

I have mentioned this before: Change at frontend_styles.php two lines which include http:

Meaning change

http://maps.googleapis.com/maps/.... to //maps.googleapis.com/maps/....

because it is not compatible with https:

Also for some reason after the latest two updates the social icons do not appear at the bottom of the page.

aqtom

aqtom Purchased

The social icons was just a false setting from side, nothing to worry about

Hello, aqtom!
Thank you for your comment. You help us to make our product better. This code will be changed in next release.
Best regards, GoGetThemes Team.
24/7 Customer Support for quick assistance – http://gogetthemes.com/forums/

hello,

i have purchased your theme,

i have a bug with acf, it is installed and activate but it doesn’t displayed in the sidebar in the backoffice.

best,

benoit

Hello, micromaniac!
Please be so kind and contact us on our Support Forum. It is the best place to solve different questions related with template.

Best regards, GoGetThemes Team. 24/7 Customer Support for quick assistance – http://gogetthemes.com/forums/

Hello,

You’re theme is really good design.. But the Validator w3c is not good : 47errors :

https://validator.w3.org/nu/?doc=http%3A%2F%2Fparasponsive.com%2Fpara2%2F

For the smoth scroll is possible to activate or not ?

Thanks

Hello, thomasbonsirven!
We’ll take in to account your notice about errors. Thanks!
Theme has scroll buttons http://prntscr.com/ay8nrt – smooth scroll you can try implement by yourself
Customer Support for quick assistance – http://gogetthemes.com/forums/>

Hello, thomasbonsirven! You can switch between immediate and smooth scroll in menu Theme Options.
Best regards, GoGetThemes Team.

Hi there, awesome work with this theme!

I’m trying to create a similar slider to the video slider you have in your demo website. Is there anywhere I could download this sample slider to make it easier for me to do the same?

Noted but just to be clear I believe that your theme doesn’t come with the “premium templates” from Slider Revolution. As far as I understand, I need to buy an extra licence from Slider Revolution to be able to install the same template used in your demo site (video background with play button in the main page slider).

Please wait for a while. I’ll clarify maybe demo-data for Revolution Slider was not added by mistake. I’ll contact you later. Sorry for any inconvenience!

Hello, TwistCreatives! Yes, our theme comes without demo data for Revolution Slider. You can get a free template slider from here: https://revolution.themepunch.com/free-slider-exchange/ Please select which slider you like and download the zip file. You can use this zip file to import in your site.
If you want to use premium template, you should buy a licence.
Best regards, GoGetThemes Team.

Hi there, I’m trying to get a portfolio item to display 3 images when clicked on using prettyphoto lightbox. Unfortunately, it only shows the featured image.

If I don’t use the PrettyPhoto lightbox, it shows the 3 pictures that I’ve added in the slider section properly but no navigation arrows so it’s too confusing for visitors.

I saw this question in the comments but didn’t find any answer.

Would it be possible to: - Activate the 3 pictures as shown on your presentation video about portfolio - Add navigation icons to the normal popup slider?

Thank you,

What is your username on our support forum? Or which e-mail did you use for registration?

Received. Thanks

Thank you! I sent your access data for support forum. Please check your mail box.
Sorry for any inconvenience!

Hey Serzh, loving the theme. Quick question. I have disabled the Team social icons and Team skills in the Team carousel. It turns those features off as expected, but leaves behind a large empty area at the bottom of the About Us section. Any way to close that gap? Thanks!

Hello, jgarcia831!
Please be so kind and contact us on our Support Forum (http://gogetthemes.com/forums ). It is the best place to solve different questions related with template. Best regards, GoGetThemes team,
Customer Support – http://gogetthemes.com/forums
(Monday-Friday 9AM- 6PM (UTC +03:00).

I just bought the parasponsive wordpress theme and made an account for the support. I logged in and wanted to ask a question about the theme but this is impossible.

What are the steps to take to actually ask a question on the forum? When i try to ask a question i constantly get redirected to the theme itself.

solved sorry

Hello, harry_ej!
Ok! Do not hesitate to contact us on our support forum.
Best regards, GoGetThemes team,
Customer Support – http://gogetthemes.com/forums
(Monday-Friday 9AM- 6PM (UTC +03:00).

Hi there,

How do I find slider-data.txt? i’ve downloaded the theme files and I couldn’t find anywhere. could you please send me the file?

Hello, silvershiver!
Please be so kind and contact us on our Support Forum (http://gogetthemes.com/forums ). It is the best place to solve different questions related with template.
Best regards, GoGetThemes team,
Customer Support – http://gogetthemes.com/forums
(Monday-Friday 9AM- 6PM (UTC +03:00)

Purchased this theme a few years ago and just now using. “Getting Purchase Code Invalid” when trying to update Slider Revolution. Is there a recent update to the theme and can I get a valid purchase code for plugins?

Hello, studiotucker!
All included plugin updates are provided only with theme updates. Follow us on themeforest.net in order to receive notification about new theme release.
Our customers do not receive an individual license for these Premium plugins. Due to Envato’s licensing rules, we can only issue updates for these plugins when we issue a theme update. This also ensures that we fully test the plugin to make sure there are no critical bugs that will conflict with our own update.
Purchase code you have can be used only for gogetthemes support.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +03:00)

I understand this. Though I purchased several years ago, I had newly downloaded the theme package before installing. I assume a new download should be the latest update of the theme. The new license download is what gives me an “invalid” error.

studiotucker, please be so kind and send a request here https://gogetthemes.zendesk.com. It is the best place to solve different questions related with template.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +03:00).

I have a problem with the portfolio. When I load the site for the first time and I hover over the images in the portfolio, the black box with the magnifying glass doesn’t show up. On the first click, of an image,it loads my image in a full screen lightbox and I cannot scroll the slider. When I try to scroll, the full screen lightbox just closes. http://prntscr.com/clcm50 Afterwards it works perfectly. It magnifies the images when I hover over it. It shows the magnifing glass and the correct lightbox is dispayed. http://prntscr.com/clcmfe How can I fix this?

Hello, mspd!
Please be so kind and contact us on our Support Forum (https://gogetthemes.zendesk.com). It is the best place to solve different questions related with template.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +03:00).

where i change this title : https://s13.postimg.org/ol9grx4o7/services_we_provide.jpg , i cant find where i can do that.

Hello, rafaelcoelho!
Please be so kind and contact us via our ticket system (https://gogetthemes.zendesk.com). It is the best place to solve different questions related with template.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +03:00).

Instagram in the footer is no longer working.

Hello, bnovak!
Please be so kind and contact us via our ticket system (https://gogetthemes.zendesk.com). It is the best place to solve different questions related with template.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +03:00).

Does this theme work with wordpress? Because I bought this theme https://themeforest.net/item/parasponsive-html5-css3/4638214 and it is not working in Wordpress. Is there a way I can be refunded and buy this wordpress theme instead?

Ok. I have just bought the right theme for wordpress. I tried to install it but it didn’t work. Is there any manual I should follow?

Never mind. I just fixed it. Thanks.

Great!
Please be so kind and contact us via our ticket system next time (https://gogetthemes.zendesk.com). It is the best place to solve different questions related with template.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

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