384 comments found.
I am having an issue with cascading sub-menu’s on the mobile site. The sub-menu’s do not display and leave a blank area underneath the main menu link. Can you please assist?
I love my Parker Theme. Suddenly I’m getting this message when I edit a page. “Failed to load plugin url: https://www.timberframemag.com/wp-content/themes/parker/includes/shortcodes/tiny_mce_buttons.js" Any suggestions? Have a great one.
Hello, can the template and sample content be installed on WP 5.1?
Hi,
is theme ready for Wordpress 5.0.3? Hoping for your reply.
Best Regards, Alex
Hi Alex,
Yes, Parker theme is compatible with latest WordPress.
Best Regards
Hello,
I installed the Master Slider plugin but the sliders posted on the site are not visible except when I reload the web page. How to solve this problem?
Thank you to you Thomas M
Hi,
Try disabling ajax in theme options
Best Regards
Hi, I can’t deactivate it on the theme. I sent you an email with the login information. Best regards, Thomas M
Hello,
I installed the Master Slider plugin but the sliders posted on the site are not visible except when I reload the web page. I can’t deactivate Ajax. You offered to disable it for me with my login information. The problem is that I can’t answer you by email apparently. Do you have a way for me to transfer this information to you, please? Best regards, Thomas M
Dear, its ok for WP5?
Hi,
Yes, Parker theme is compatible with the latest WP version.
Best Regards
Bought this theme last year. How do I enable auto update for this theme? Do I have to do it manually each time? Great fan of your work by the way. Thanks!
Hi,
Thank you for your kind words.
Unfortunately Parker theme does not have an automatic update option. You need to re-download and install it just like you did for the first time.
Best Regards
1- Does the screen fit automatically? 2- “home box” slider auto?
thanks
Hi,
The background image on home box template checks if the content (boxes) are larger than the screen height and based on that covers up the space.
If you need to make it full screen on any display size please contact us via our support forum and we will make the needed changes for you.
Best Regards
Hi,
i have noticed that google maps get´s an error about displaying current position. It is also shown in your demo: http://www.parker.umbrella.al/light/contact/
https://imgur.com/a/UC8htU8how is it possible to fix it?
Regards, Alex
Hi,
Google map has change some stuff, now they are charging for a google map api.
In order to use the google map api key, you need to buy a plan.
If you choose to do so, you can send us the google map key in our support forum and we can integrated for you.
For now that is the only solution. Maybe in the future we will be moving to a free map like leaflet map.
Best Regards
Hi, could you show me the line in code where i can paste in my api key? Or is there a chance to add google maps hardcoded via iframe?
Hoping for your reply.
Regards
Hi,
You can edit the API Key on [template directory]/functions.php on line 218.
It should look like this:
//GoogleMap
wp_enqueue_script("google_map","https://maps.googleapis.com/maps/api/js?key=YOUR-API-KEY",'','',TRUE);
2. Currently Contact Template does not support adding iframe map, but if that is what you need please contact us via our support forum and we will make the needed changes for you.
Best Regards
HI, i am still stuck on Projects please hep me out. I created a projects page and selected the projects_small from the template. After that i defined two categories in Project categories and then add uploaded pictures but nothing is appeared on my Projects page.sending you pictures through email. Regards
Is has been resolved. Now i got it, i had to add the feature image in Projects part.
Hi,
Yes for every project, you must have a representative image of it. Glad to hear that you figured it out
Best Regards
Hi, i am trying to create a ticket regarding my issues. When i select Parker theme and enter my product code, it doesn’t verify.? My second question is : I have uploaded images in project and associated with project categories .After that i created a project page where i selected projects_small template. when i view the page, it is coming blank. Anything else i have to write or what would be the reason.. Thanks
Hi,
You need to use the same username from themeforeset in the support forum! If that’s not the case, please contact us via email at info@umbrella.al and provide a link, so we can check what might be wrong
Best Regards
yes. I was connected with my login. I went to ” GO TO ITEM SUPPORT” and wrote my product code but it doesn’t verify. I have send the snapshot email on info@umbrella.aI
I asked two questions. My second was very urgent but you didn’t answer.
Hi,
During weekends, the support can be a bit slow. We are really sorry for that.
I am trying to figure out why your support ticket didn’t go through. I also have send you an email.
Lets continue our conversation there
Best Regards
Hi, i purchased your theme 3 days ago. I want to use tab in one form but could n’t find short codes. where is it defined? i don’t have list of short codes coming any where.Thanks
Hi,
Parker theme has a shortcode generator. Please check the documentation on how to use it: http://documentation.umbrella.al/parker-documentation/#how-to-use-the-short-code-generator- Also you have to extend editor toolbox. Please check the image below: https://www.dropbox.com/s/sw0yavb1xuul2p1/parker%20shortcodes.png?dl=0Best Regards
Hi,
How is it possible to change pagination direction on projects posts. For now it is next, and previous: https://imgur.com/a/e43F0Tg
I would like to have that on left hand side is previous, on right next.
Hoping for your reply.
Best Regards, Alex
Hi,
Please contact us via our support forum: support.umbrella.al and send us a message providing your WP login details so we can do the needed changes for you.
Best Regards
Hi,
i can´t create a ticket – support runs out. Could i send you my login via email, please?
Best regards, Alex
Hi Alex,
Even if your support expired, you can still contact us via our support forum.
If you have any difficulties opening a new ticket please feel free to contact me at art@umbrella.al
Best Regards
Hi, I’m really interested by your theme. Is it working with the last Wordpress version ?
Hi,
Yes, Parker theme is compatible with WP 4.9.
Best Regards
Hi Thanks for your nice theme. Is there a way to add a google ode conversion on contact page ? When a user send a message, add conversion code to following conversion from adwords. Regards
Hi,
No, our contact form that comes with the theme does not have any way to add google code conversion. But you can use contact form 7 plugin and it is quite easy to set it up. If you want the contact form 7 to look exactly like our contact form, then please contact us through or support forum or by email and send us your login information so we can add a field for you to add the contact form 7 shortcode and style it like our contact form
Best Regards
HI There, Is this using visual composer builder? Or is this theme support? Thanks
Hi,
Parker theme is not build to use with any composer / builder. It is based on preset design templates so it is easier to build your website and make it look just like the demo site.
You can also use default shortcodes on content area.
Best Regards
Hi there, using Home Fancy for homepage but only using two sliders instead of four. Is there a way to keep them centered vertically and not hover towards the top?
Hi,
Please contact us via our support forum: support.umbrella.al and send us a private message providing your WP login details and we will do the needed changes for you.
Best Regards
Hi there, I am using the Parker theme and the developer that set up my site added ‘easy digital downloads’ to it however i am not finding it very good as i am selling physical photographic prints. Is the Parker theme still not compatible with Woocommerce? And if not are there any commerce plugins that it is compatible with that i could use instead?
Many Thanks for your help
Paddy
Hi Paddy,
Sorry for the late reply!
Parker is a portfolio theme so we didn’t check any e-commerce plugin compatibility.
Technically speaking, if you install Woo Commerce on Parker theme, all it’s features would work fine, but you have to hire a developer to style all I’ts components and pages.
Thank You for your understanding, Best Regards
Hello, it seems the second menu is not responsive and overflows on the page below.. How is it possible to fix it? Thank you
Hi,
I just replied on you’re support forum thread. Please check it out.
Best Regards
HI, thank you, i just set the menu with display bug!
Hi,
Please check my reply on the support forum.
Best Regards
Hi guys! I’ve got problems with rewriting titles for pages and projects also. Already tried Yoast SEO and All In One SEO plugins, but without success. Thank you for your answer! Tomas
Hi,
Sorry for the late reply. I saw that you also emailed me. I replayed by email
Best Regards
