UmbrellaStudios

UmbrellaStudios supports this item

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353 comments found.

there is no content box in my box slider control area

Hi,

Can you please contact us via our support forum: support.umbrella.al and send a private message providing your login details so we can take a closer look on this issue ?

Best Regards

I ak this question but i never receive an answer. Documentation says Home Box: Choose the Home Box in the templates area and the fields for that template will appear. If the fields don’t appear, you need to click publish first and then when the page is refreshed the fields will show up. First upload the featured image, the featured image would be the background image for the box slider. Go to overlay tab and choose the overlay percentage and color for the featured image. Go to the box slider tab, use add bucket to add a slide for the box slider. When a new slide is opened you can add the url, title, content, image, color for each slide.

but there is no box to put content, there is now where to put content.

Hi,

Sorry about not answering your question but I can’t find where your it is ?

Please contact us via our support forum providing your login details in a private message and we will check if something went wrong with the theme installation.

Best Regards

Hello! I’m finishing the page “projects” and I need that in “all” everything is already loaded, because the categories filters do not call the products that have not yet been charged. how to proceed?

Hi,

to do it you have to increase the Post per page parameter (Settings > Reading).

Just set a high number (ex: 100).

Best Regards

I don’t know what I’m doing wrong. I installed “Parker” zip into my Wordpress themes, and Wordpress says it was successful. However, when I live preview it, I only see Wordpress’s default blog.

I even tried manually installing it through Host Gator’s cP.

Hi,

Please contact us via our support forum: support.umbrella.al and send us a private message providing your login details so we can take a closer look and try to solve the issue.

Best Regards

Hello :)

Thanks for the new update.

So, is it possible, for HomeBox style, to have automatic scrolling instead of click right or left arrow (triangle) ? Some customer dont see these triangle and dont see all services.

Thanks! (and sorry aboutmy poor english!

Well, sorry to bother. I tried but it does not work. The square (loader) runs continuously and the page is not displayed.

My bad.. working great. :D Thanks again!

You’re Welcome!

Your support site isn’t working since last night.

Hi,

Sorry about it.

Our hosting company had to move some databases to another data center and probably you tried it while that process.

You can access our support forum now.

Best Regards

b-jou

b-jou Purchased

Hi! i’d like update your versions of theme and i’d like update wp at last version. Which files of new version of theme is better replace to not create bad works? all or only some?

best regards R.

Hi,

If the customization is in the custom css area in theme options then you can update the theme because the css is stored in the database and will not be overwritten

Best Regards

b-jou

b-jou Purchased

thanks a lot.

You’re Welcome!

b-jou

b-jou Purchased

Hi! is possible visualizing in homepage more box than 3 (at least 4)? obviously when the size of the page permit it…. or have one automatic scrolling to view hidden box also not everyone can see the navigation arrow, especially when the page is very large do not notice.

Best Regards R.

Hi,

Yes, both requests can be done with some customization. Please contact us via our support forum so we can contact privately about customization and login details.

Best Regards

b-jou

b-jou Purchased

Ok thanks i write you in pvt!! R

Hi,

I can not write text box located on the home page, the problem stems from

http://prntscr.com/aqwswv

Hi,

Please contact us via our support forum: support.umbrella.al providing your WP login details and we will try to fix it for you.

Best Regards

Just purchased this theme, Unfortunately I can’t use woo commerce for my shop .. I can’t either user Visual composer though … Very bad experience ..

Hi,

Unfortunately Parker theme is not compatible with mentioned plugins. You can see on every theme description how does it work and which plugins are compatible or required for that theme.

Thank you for sharing your opinion but does every theme needs those plugins ?

Parker theme is on Creative – Portfolio category so it looks like it’s not what you are looking for.

You can ask Envato support for refund and they will give your money back so you can buy a theme that meets your requirement.

But as I sad before, please check if it meets your needs so you don’t have to ask them for refund again.

Thank you for understanding, Best Regards

Sorry Mate, I’m really struggling to start without visual composer .As a modern theme I thought It’s compatible with woo commerce and visual composer .. I will look your other theme .To be honest, If I use this theme any time , anyhow , I will buy it again

Thanks

It’s OK.

You’re Welcome!

Hey there…

i like your theme… i read, that this theme is not compatible with woocommerce. how would it look if i activate woocommerce? i don’t need woocommerce as a shop-system, i only need it for catalogue view for products, so i don’t need a check-out etc…

is it possible to make a test-installation… sorry for my bad english, im from germany.

thank you!

Hi,

Well using WooCommerce on Parker theme will not inherit the theme style and the layout might not look as you expected.

Alternatively you can use project posts (native on Parker theme) to present your products.

Here is an example of project page and single project layout:

Project Large template: http://www.parker.umbrella.al/light/projects-large/

Project Horizontal template: http://www.parker.umbrella.al/light/projects-horizontal/

Project Single (alt 1): http://www.parker.umbrella.al/light/project_post/bricks-never-get-old/

Project Single (alt 2): http://www.parker.umbrella.al/light/project_post/studio-moderna/

Also you can use shortcodes on single projects (ex: http://www.parker.umbrella.al/light/short-codes/) to present your product details.

Best Regards

I temporaneally work for a person who have parker theme. She has in landing page Genesis enews extended with Get on the list. He has Name, Last Name, email, the problem is that the button subscribe with Last Name is below and attached to the form above.

Hi,

Can you please send us the URL so we can check if it is caused by theme settings / styles ?

Best Regards

Thanks for your response paesaggidomestici.it

Another problem is the sub menu. If the text is too long out of the box. As in scouting, stuff decor, lighting.

Hi,

Sorry but the website you provided doesn’t use our theme Parker so we can’t be sure what’s the cause of that problem.

Best Regards,

Hi,

I’ve a short deadline, and whenever I try to download dummy content in my website, it stucked. Please help me asap in importing the dummy content. I’ve also generated a ticket on your support portal along with credentials.

Parker

Hi, Please check out my reply at your ticket in our support forum. Thank you. Kind Regards

Thanks. Please also check my new private messages on that thread as well.

Kind Regards

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