355 comments found.
there is no content box in my box slider control area
Hi,
Can you please contact us via our support forum: support.umbrella.al and send a private message providing your login details so we can take a closer look on this issue ?
Best Regards
I ak this question but i never receive an answer. Documentation says Home Box: Choose the Home Box in the templates area and the fields for that template will appear. If the fields don’t appear, you need to click publish first and then when the page is refreshed the fields will show up. First upload the featured image, the featured image would be the background image for the box slider. Go to overlay tab and choose the overlay percentage and color for the featured image. Go to the box slider tab, use add bucket to add a slide for the box slider. When a new slide is opened you can add the url, title, content, image, color for each slide.
but there is no box to put content, there is now where to put content.
Hi,
Sorry about not answering your question but I can’t find where your it is ?
Please contact us via our support forum providing your login details in a private message and we will check if something went wrong with the theme installation.
Best Regards
Hello! I’m finishing the page “projects” and I need that in “all” everything is already loaded, because the categories filters do not call the products that have not yet been charged. how to proceed?
Hi,
to do it you have to increase the Post per page parameter (Settings > Reading).
Just set a high number (ex: 100).
Best Regards
I don’t know what I’m doing wrong. I installed “Parker” zip into my Wordpress themes, and Wordpress says it was successful. However, when I live preview it, I only see Wordpress’s default blog.
I even tried manually installing it through Host Gator’s cP.
Hi,
Please contact us via our support forum: support.umbrella.al and send us a private message providing your login details so we can take a closer look and try to solve the issue.
Best Regards
Hello 
Thanks for the new update.
So, is it possible, for HomeBox style, to have automatic scrolling instead of click right or left arrow (triangle) ? Some customer dont see these triangle and dont see all services.
Thanks! (and sorry aboutmy poor english!
Hi,
Sure, you just have to make a small customization!
On [theme directory]/assets/js/main_script.js on line 316 you will find this code:
$("#owl-homeBox").owlCarousel({
items:itemsPerPage,
itemsDesktop:[1199,2],
itemsDesktopSmall:[979,1],
itemsTablet:[768,1],
itemsMobile:[479,1],
stopOnHover: true,
navigation: false
});
please replace it with this one:
$("#owl-homeBox").owlCarousel({
items:itemsPerPage,
itemsDesktop:[1199,2],
itemsDesktopSmall:[979,1],
itemsTablet:[768,1],
itemsMobile:[479,1],
autoPlay: true,
stopOnHover: true,
navigation: false
});
Best Regards
Wow.. thanks! Maybe add this option in the next update? 
Probably!
You will be notified whenever the update is out.
Best Regards
Great! Have a nice day (and sorry about my poor english!)
Well, sorry to bother. I tried but it does not work. The square (loader) runs continuously and the page is not displayed.
My bad.. working great. 
Thanks again!
You’re Welcome!
Your support site isn’t working since last night.
Hi,
Sorry about it.
Our hosting company had to move some databases to another data center and probably you tried it while that process.
You can access our support forum now.
Best Regards
Hi! i’d like update your versions of theme and i’d like update wp at last version. Which files of new version of theme is better replace to not create bad works? all or only some?
best regards R.
Hi,
If you have not customized the theme with your own code then you can update the hole theme!
Best Regards
Hi, I have only customize by a custom css…
Hi,
If the customization is in the custom css area in theme options then you can update the theme because the css is stored in the database and will not be overwritten
Best Regards
thanks a lot.
You’re Welcome!
Hi! is possible visualizing in homepage more box than 3 (at least 4)? obviously when the size of the page permit it…. or have one automatic scrolling to view hidden box also not everyone can see the navigation arrow, especially when the page is very large do not notice.
Best Regards R.
Hi,
Yes, both requests can be done with some customization. Please contact us via our support forum so we can contact privately about customization and login details.
Best Regards
Ok thanks i write you in pvt!! R
Hi,
I can not write text box located on the home page, the problem stems from
http://prntscr.com/aqwswvHi,
Please contact us via our support forum: support.umbrella.al providing your WP login details and we will try to fix it for you.
Best Regards
Just purchased this theme, Unfortunately I can’t use woo commerce for my shop .. I can’t either user Visual composer though … Very bad experience ..
Hi,
Unfortunately Parker theme is not compatible with mentioned plugins. You can see on every theme description how does it work and which plugins are compatible or required for that theme.
Thank you for sharing your opinion but does every theme needs those plugins ?
Parker theme is on Creative – Portfolio category so it looks like it’s not what you are looking for.
You can ask Envato support for refund and they will give your money back so you can buy a theme that meets your requirement.
But as I sad before, please check if it meets your needs so you don’t have to ask them for refund again.
Thank you for understanding, Best Regards
Sorry Mate, I’m really struggling to start without visual composer .As a modern theme I thought It’s compatible with woo commerce and visual composer .. I will look your other theme .To be honest, If I use this theme any time , anyhow , I will buy it again
Thanks
It’s OK.
You’re Welcome!
Hey there…
i like your theme… i read, that this theme is not compatible with woocommerce. how would it look if i activate woocommerce? i don’t need woocommerce as a shop-system, i only need it for catalogue view for products, so i don’t need a check-out etc…
is it possible to make a test-installation… sorry for my bad english, im from germany.
thank you!
Hi,
Well using WooCommerce on Parker theme will not inherit the theme style and the layout might not look as you expected.
Alternatively you can use project posts (native on Parker theme) to present your products.
Here is an example of project page and single project layout:
Project Large template: http://www.parker.umbrella.al/light/projects-large/
Project Horizontal template: http://www.parker.umbrella.al/light/projects-horizontal/
Project Single (alt 1): http://www.parker.umbrella.al/light/project_post/bricks-never-get-old/
Project Single (alt 2): http://www.parker.umbrella.al/light/project_post/studio-moderna/
Also you can use shortcodes on single projects (ex: http://www.parker.umbrella.al/light/short-codes/) to present your product details.
Best Regards
I temporaneally work for a person who have parker theme. She has in landing page Genesis enews extended with Get on the list. He has Name, Last Name, email, the problem is that the button subscribe with Last Name is below and attached to the form above.
Hi,
Can you please send us the URL so we can check if it is caused by theme settings / styles ?
Best Regards
Thanks for your response paesaggidomestici.it
Another problem is the sub menu. If the text is too long out of the box. As in scouting, stuff decor, lighting.
Hi,
Sorry but the website you provided doesn’t use our theme Parker so we can’t be sure what’s the cause of that problem.
Best Regards,
.png){kind=small}
Hi,
I’ve a short deadline, and whenever I try to download dummy content in my website, it stucked. Please help me asap in importing the dummy content. I’ve also generated a ticket on your support portal along with credentials.
Parker
Hi, Please check out my reply at your ticket in our support forum. Thank you. Kind Regards
Thanks. Please also check my new private messages on that thread as well.
Kind Regards
Hi!
Wanted to share thing that I’ve changed in your theme and a small bug.
Things that I’ve changed on myown. Might be useful.
Could be features for a new releases. - Support for multilanguage (polylang for instance). - Contact form capcha. - Additional Fields for contact form (we used phone, for instance) - Email translations and easier to configure fields or change them if needed (only phone had to add myself)
Contact me, if needed could provide with some testings or changes that I’ve made Thanks
And a minor bug in new update
Page -> Contact
Notice: wp_richedit_pre is deprecated since version 4.3! Use format_for_editor() instead. in /home/umbrella_parker/parker.umbrella.al/light/wp-includes/functions.php on line 3573
Kind regards, Denis.
Hi Denis,
We are very thankful that you took the time to share your changes and advising us to do so, we will fix the bug and consider adding the features on the further updates,
Again thank you for your kindness
Kinde Regards
Hi,
After updating to 1.4.8 I didn’t see Theme Options in Wordpress. I want to disable Ajax but I can’t.
My CSS is broke now, because I have some styles fixed to the page-id or page-template.
Would be great if you can fix this.
Thanks, Chris
Hi there,
We just tested Parker for anything that we might have missed while updating but it seems that is working good for us.
Can you please open a ticket in our Support Forum and provide us with you login informations so we can see what is the problem in your case and try to fix it ASAP
Kind Regards.
Hi,
I found the issue I didn’t updated the ACF Plugin, now it works
Thanks, Chris
Hi,
Great to hear that!
Best Regards
