58 comments found.
Hi. Can you please tell me how to customize the Partdo Search Filter widget to use specific product fields?
Hi,
I have just confirmed from the support department and they said that they already replied to your support ticket #3384646, so please check your support ticket reply and reply to your support ticket accordingly.
Best Regards.
What is the difference between regular and extended license? I will set up a website to showcase my machine parts. But there will be no sale. Which one should I buy?
Presale Q: If we need to connect on other database for price and quantity changes is it posibble do you know how to solve these kind of connections?! Thanks
Hi,
We didn’t check it before. However, The theme is fully compatible with WooCommerce.
If you need further assistance please let us know through a new ticket.
Best Regards.
Hello, Where can we find differences between machic and partdo
Hi,
You can check our documentations for more details;
Best Regards.
thanks for the response,I want to purchase either of the theme, I need minor design changes,is there “paid” customization option available
You’re welcome.
We don’t have an extra customization service at the moment.
Best Regards.
Okay KlbTheme, any chance in future paid customization may be available?
We don’t have a plan for that.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
Hello,
I just bought this theme but I can’t activate it with the activation code I received with the files to download.
I use wordpress 6.2
Hi,
Can you contact our support team, please? They will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
hello, i just bought the partdo wordpress theme. but unable to install it theme installation failed the theme missing style.css stylesheet.
Hi,
You can check the following article to install the theme.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
presales question: Hello I am not sure between Partdo and Machic themes,If I go ahead and buy Partdo and after buying if its not suited to my needs,will I get refund If I choose to buy Machic Theme
Hi,
We are sorry but It is not possible to change the product with another one.
If you need further assistance please let us know.
Best Regards.
Bonjour, J’arrive pas à installer les deux plugins : Envato Market et Partdo Core. Voici le message le message qui s’affiche tout le temps : Téléchargement du paquet d’installation depuis http://klbtheme.com/partdo/plugins/partdo-core.zip…
Décompression de l’archive de l’extension…
L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hi,
Can you contact our support team, please? They will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
This team is great, they answer all my questions in the best way. I have never seen a developer team responding to such quick support for such a cheap price.
Thank you so much 
Hello, I was unable to run the product 360 view plugin. Could you help? theme Partdo
Hi,
I have just confirmed from the support department and they said that they already replied to your support ticket #3362610, so please check your support ticket reply and reply to your support ticket accordingly.
Best Regards.
Hi there
We are interested in your theme for a webshop we are making. But im curious, does it includes PSD files also? because we need to follow a specific colorscheme, so its easier for us to let our designer edit the PSD into the correct colors, then change everything after in the shop.
Hi,
First of all, thank you for your interest in Partdo.
Unfortunately the package doesn’t include the PSD files.
If you need further assistance please let us know
Best Regards.
How to change contact details from top left bar 555-555-5555
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I am very interested in this theme and am positively considering purchasing it, but I would like to ask you a few questions before I make the purchase below.
1. I want to build a website that is compatible with both WordPress and WooCommerce.
2. I want to know if your theme includes all the features to manage multi-vendor, i.e. I would like to know to install any additional plugins or programs for it. if there are any additional plugins or programs that I need, please let me know.
3. The website I’m creating will be a shopping mall with many sellers, so I need to allow multiple vendors to list their products and view their sales information.
4. The site administrator should be able to block vendors’ stores and products if it is necessary.
5. The site administrator should be able to gradually restrict vendors’ product listing permissions. For example, product listings can be pended for publication, and only published after site administrators review them.
6. I want to integrate product payments with an e-payment system that is compatible with WooCommerce and only accepts payments from Korea. I want to know if there is no problem.
Hi,
First of all, thank you for your interest in Partdo.
1-) The theme is fully compatible WooCommerce.
2-) 3-) 4-) 5-) You can use Dokan plugin or MultiVendorX plugin for a multivendor system. You can check the plugins site for more details.
6-) You can check the following URL to see the available payment gateways.
Best Regards.
Hi. Will you be updating Elementor with the recent security patch?
Do you know why multiple image sizes are being generated from 1 single image when imported? I can see that the product thumbnail, the gallery, and full size images are all additional images on each product page.
Hi,
Can you contact our support team, please? They will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
Extremely beautiful and good theme!
Thank you so much
When selecting make then model from the parts selector it’s showcasing all models for all makes. It should only be showing all available models for the selecting make. How can we fix this issue?
Hi,
The conditional filters are available second level sub attributes. We have a different option for that at the moment.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
Support said they don’t have conditional attributes as filters. With such a great theme its hard to believe your theme doesn’t provide this. This creates a bad search for parts on the website.
Hi,
It is available for the second level sub attributes. We don’t have a conditional search between the fields.
If you need further assistance please contact our support team.
Best Regards.
Hi,
Can you contact our support team, please? They will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
PRIVATE TICKET #3328874 please check and solve the issue.
Hi,
I have just confirmed from the support department and they said that they already replied to your support ticket #3328874 , so please check your support ticket reply and reply to your support ticket accordingly.
Best Regards.
Hello , I want to buy this theme, but I have a doubt whether it will slow down my website and also Can you guide me through the installation process?
Hi,
1-) If you optimize your images and disable unnecessary plugins, your site will be speedy.
2-) Yes. You can contact our suppor team if you need help.
If you need further assistance please let us know
Best Regards.
