QODE

QODE supports this item

Supported

494 comments found.

Is this comment comes up with visual composer or do we have to buy separately. If so is this compatible?

Hi,

This plugin isn’t included within our Passage theme. And we cant guarantee it will work as expected.

Qode

Hi, presale question for you,

I know there hasn’t been any update on this theme for a while but I was wondering if it was possible to have a centered logo heading with menu on both side.

The style I’m thinking about is like the one from another one of your theme : http://demo.qodeinteractive.com/bridge32/

Hi,

Unfortunately, Sticky Divided option as seen on Bridge theme isn’t available within Passage theme.

Qode

Hi Qode Team,

I want to change the main menu color but cannot find this label.

I also tried the first menu color, doesn’t work.

Thanks and regards

Andreas Mueller

HI Andreas,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support team can take a look at your setup and help you :)

Qode

AdBlock Plus (in Firefox and in Google Chrome, IE11 looks OK) breaks the demo theme!

Please check!

Hi,

Thanks for following up on this, we have tested it with Easy List filter out of the box and it’s working on our side.

Qode

dadvan

dadvan Purchased

I am looking to do a photo slide show gallery that has various images of different sizes. I am trying to avoid having to edit several images to fit. Whats the best way to accomplish this with you theme?

Hi,

You can either use bundled Revolution Slider to create such image slide or use some third party plugins. Unfortunately, we haven’t tested any similar and can’t give you recommendations on this.

Qode

Hi, Is this theme compatible with WordPress 4.4? thanks.

Hi,

We haven’t got feedback from our users regarding any issue under WP 4.4.

Qode

hushnun

hushnun Purchased

Hey guys,

where can I find the text-transformation setting for the 2nd level menu? I would like to make it look regular rather than transformed uppercase

Hello,

there is no direct setting for that in theme options. You should write a css in Qode -> Global Options -> Custom CSS field to set text-transform property to none.

If you need help with custom css, submit a ticket to https://qode.ticksy.com , and our support agents will provide the css for this.

Qode

Hello, I am using the new Passage theme and it is a good theme. I have a major glitch, however, and I have submitted a ticket and it has been a while so I wanted to see if we can resolve this urgently… The ticket is here: https://qode.ticksy.com/ticket/664635 The event this site is for is upcoming and the glitch is very embarrassing. Please help! :(

Hi,

We have assigned your ticket to a member of our support team. They will take a look and get back to you as soon as possible.

Qode

I have submitted a support request but had no response. The Qode custom field settings are not working on Pages. So, I can’t add new pages and format them. it is very frustrating as it used to work really well.

Hi,

You can send us here your ticket ID so we can check its status.

Qode

Its Private Ticket #673667

Thanks for following up on this, your ticket is assigned to one of our agents and you can expect answer shortly.

When I’m trying to install the demo content for revolution slider, I became an error. After clicking import homeslider.txt I’ve got the message: “importiere Slider Einstellung und Daten… Error: Inkompatibles Archiv.”

What can I do else, to became the demo slider?

Hello,

An agents has been assigned to your ticket, you should receive a reply on ticksy soon.

Qode

thank you very much! Now it works :)

You’re welcome :)

Please will somebody respond to my ticket number #734924. This has been almost a week and absolutely no response.

Hello again,

We’ve informed them again, an agent will take a look at your ticket as soon as possible.

Qode

Thank you for your instant response. There are still a couple of issues so I have sent a reply on the ticket.

You’re welcome. Support team will be back on it as soon as possible.

dbchief

dbchief Purchased

It has been a week since I opened my ticket #738865 with no assistance. I paid for the support renewal, please help me resolve my issue ASAP!

Hello,

We have informed our support team, they will process your ticket immediately. Just note that once you reply to your own ticket before support replies, it pushes it down as the most recent one, that’s why it wasn’t still answered.

Qode

Great template

QODE

QODE Author

Thanks, glad you like it! :)

Have just purchased additional support for the Passage Theme I purchased over a year ago, but cannot lodge a support ticket as it says my Purchase Code (from the original download) is not valid. Do I need a new one?

QODE

QODE Author

Hi,

The ticksy system we’re using is having some issues at the moment, we have reported them, and they are working on resolving it. It’s not related to your purchase code, your support is valid.

We hope it will be all fine really soon, try submitting your ticket again just a bit later today.

We apologize for this inconvenience.

Qode

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