73 comments found.
Hello How can I edit the mobile menu footer displaying demo location, phone and email?
Hi,
Thank you for purchasing our product – PatioTime.
Since this comment section is for pre-sale questions only, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you. 
Thank you very much.
Best regards,
The Loft.Ocean Team
hi, opentable is free?
Hi,
Thank you for your interest in our product – PatioTime.
No, you need to sign up and purchase a plan from opentable.com first.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hi,
I have just downloaded Wordpress, version 6.4.1. I’d like to confirm whether this theme is compatible with it ? Also, is it possible to create an “events” section/page with this theme for our live events, with a button to purchase tickets?
Many thanks.
Hi,
Thank you for your interest in our product – PatioTime.
1) I’d like to confirm whether this theme is compatible with it ?
Based on our testing, yes, PatioTime is compatible with WordPress Core 6.4.1.
2) Also, is it possible to create an “events” section/page with this theme for our live events, with a button to purchase tickets?
The theme itself doesn’t include the features you mentioned. But you can try third-party plugins to get these features.
Thank you very much.
Best regards,
The Loft.Ocean Team
Excellent template, the menu part can be improved. You can add the hide article function. I don’t sell watermelon in the winter but in the summer I do, every time removing and inserting becomes a problem. The menu varies for each season. I would appreciate this addition.
Hi,
Thank you for your suggestion.
Are you referring to the “Food Menu” element? Each group of Food Menu can be set to be hidden or shown. Please refer to this screenshot: https://d.pr/i/Z0RCLh .
If your food menus are on the same page, you can put your winter menu and summer menu in separate sections and hide the sections you don’t need to show now. Please refer to the options in this screenshot: https://d.pr/i/g3HBZX .
If the above issue is not what you are experiencing now, would you mind describing your inconvenience in more detail?
If you need further assistance from us, please feel free to send your support ticket through our Help Center and one of our technical support specialists will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hello, I want to hide single item not whole menu. In the “Food Menu” element. Now single element I can delete and duplicate. I wish I could hide it too.
Hi,
Thank you for your detailed explanation.
I will add the feature you mentioned to the “Feature Request List” and deliver it to the development team. The team may consider adding it to PatioTime in the future. Like all other feature requests we receive, the priority of adding a new feature will depend on the number of same or similar feature requests we receive. Thank you very much for bringing it up.
You may like to check this link for more information: All about new feature requests.
Thank you very much.
Best regards,
The Loft.Ocean Team
Could you please provide more details about this update? Specifically, what does the following mean: *Improved: Theme Optimization for Elementor Flexbox Container
Hi,
Thank you for contacting us.
The PatioTime theme adds some additional settings for sections and columns, such as parallax animation effects for section backgrounds, color schemes for columns, and etc. Before the release of PatioTime version 1.5, these additional settings were not added for Flexbox Container.
Therefore, if you are using PatioTime version 1.4 or earlier, you will lose the effects of these additional settings after converting sections to containers.
In PatioTime version 1.5.0 (released on July 10, 2023), we have made relevant optimizations to Flexbox Container and added these settings to Flexbox Container.
For more details, please check this chapter of the theme documentation: Elementor Flexbox Container. Thanks.
Best regards,
The Loft.Ocean Team
hello the newest demos are made with containers or inner sections ?
Hi,
Thank you for your interest in our theme – PatioTime.
All demos are made with sections, inner sections and columns. They can all be converted into containers if you prefer to use containers.
Best regards,
The Loft.Ocean Team
Hi, does this theme have any video background block?
Hi,
Thank you for your interest in our product – PatioTime.
Yes, you can use the Elementor background video to get the feature you mentioned.
Thank you very much.
Best regards,
The Loft.Ocean Team
I’m trying to make my logo bigger on mobile, modifying the size doesn’t work. Any way?
Hi,
Thank you for purchasing our product – PatioTime.
According to the feedback from our support team, they have replied to the ticket you created at our support ticket system. Please check and leave your reply there if you have any further questions.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hi, Is it possible to have this kind of slider https://patiotime.loftocean.com/ with this homepage https://patiotime.loftocean.com/casual-cafe-home/ ? Thanks.
Hi,
Thank you for your interest in our product – PatioTime.
Yes. If you have any question when using PatioTime after purchasing, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
OK thanks.
The menu doesn’t appear with Afternoon tea Header.
Ok, I found it in Header Builder “Afternoon Tea Header”. Sorry
Hi,
Thank you for the update.
If you have any question when using PatioTime, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
When you first checked the theme it was all fine, now that we were rechecking it before purchasing there are some errors. Would you confirm it won’t have any issues if we purchase?
Check the screenshot please https://prnt.sc/rkGu1f15Bjvr
Hi,
Thank you for purchase our product – PatioTime.
It seems that our server has been hacked. Our hosting provider has fixed it on our server. Thank you very much for reporting this to us.
All of our products have passed the Evento official validation and quality/security check process, the Envato market does not accept any product with security issue. If you have any problem after purchasing, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
Thank you for confirming it, we have just purchased.
Hi,
Thank you for purchasing.
If you have any problem when using our product, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
Best regards,
The Loft.Ocean Team
Will sure do, thank you for your great professionalism
Is there a chance that my cart shows the number of items, this UX is not good? Visitor does not know if there is something in the cart unless he/she clicks on it.
Hi,
Thank you for purchasing our product – PatioTime.
Since this comment section is for pre sale questions only and can no longer reach support team, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
Theme de-registration error. Kindly reset the licence
Hi,
Thank you for purchasing our product – PatioTime.
You can remove the theme from the domain you don’t want to use and then install it on the new domain, without doing anything else.
Thank you very much.
Best regards,
The Loft.Ocean Team
How do i delete the default styles for input boxes. When adding a form on elementor, i cant edit the style of the form, as your css currently overides it.
Hi,
Thank you for contacting us.
You can find the form related global settings via WordPress Customizer > ” Colors & Styles” > “Forms” – please refer to this screenshot.
Since this comments section is only for pre-sales questions and can no longer reach our support team, if you need our further support service, please open a support ticket at Loft.Ocean Help Center and the support team will assist you.
By the way, please note that since your support license has expired (if you did not extend the support when you purchased the theme, the support service is valid for six months), before submitting the support ticket, please consider renewing your support license.
For more information about Item Support renewals, please see Extending and Renewing Item Support.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hi ,
I am intrested in this theme but i have some question :-
1. Is this theme has the ability to show nearby pizza stores based on the customer’s address, as well as options for delivery and pickup.
2. Can i add different price in different locations ?
Thanks & Regards Sumit Dhawan
Hi,
Thank you for your interest in our product – PatiotTime.
The theme doesn’t have the features you mentioned.
Thank you very much.
Best regards,
The Loft.Ocean Team
I don’t see you create any documentation of how to set up cookie law.
Hi,
Thank you for contacting us.
You can find the options via WordPress Customizer > “General” > “Cookie Law”.
Since the comment section is for pre-sale question only. If you have any further questions, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
By the way, please note that since your support license has expired (if you did not extend the support when you purchased the theme, the support service is valid for six months), before submitting the support ticket, please consider renewing your support license.
For more information about Item Support renewals, please see Extending and Renewing Item Support.
Thank you very much.
Best regards,
The Loft.Ocean Team
Considering this template for a client – Is there an option for the top portion of the home page to be a slideshow where the overlaid text also changes with the image?
Hi,
Thank you for your interest in our product – PatioTime.
PatioTime is fully compatible with Elementor, therefore, you can add any element you like anywhere on the page by using Elementor.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hi folks,
What PHP version is the theme compatible with? Is it ready for 8.2 yet?
I looked though the change logs but found no mention of PHP.
Thanks in advance
Hi,
Thank you for purchasing our product – PatioTime.
Based on our testing, PatioTime is compatible with PHP 8.2. If you have any problem when using PatioTime, please open a support ticket at Loft.Ocean Help Center and the support team will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hi there, I’m interested in your theme, Can you please tell me: Can the Header be customized with a white bg, and on desktop view having the logo on the left and the main navigation menu on the right?
Thanks in advance
Andrea
Hi Andrea,
Thank you for your interest in our product – PatioTime.
Yes, you can customize the site header to fit your needs via Elementor. You may like to check this chapter of PatioTime online documentation for more information.
Thank you very much.
Best regards,
The Loft.Ocean Team
Thank you for your reply. I will take a look and probably buy the theme soon. One more question please: does it have a gallery? or can you suggestion the best way to integrate one? Many Thanks Andrea
Hi,
Thank you for your reply.
Yes, the theme has a gallery widget. If you have any problem after purchasing, please open a support ticket at Loft.Ocean Help Center and the support team will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hello, compliments on your WordPress theme. I have a question: do you plan to update the theme anytime soon with Elementor containers instead of sections? Thank you.
Hello,
Thank you for contacting us.
Based on feedback from our development team, yes, we do have plans to make some optimizations to Elementor’s “Flexbox Containers” feature in future updates of the theme.
However, since the “Flexbox Containers” feature is still one of Elementor’s ongoing experiments, its related optimization work is not a high priority in the theme update plan. But we will gradually optimize it in future updates. Thanks.
Best regards,
The Loft.Ocean Team
Dear Loft.Ocean Team,
Thank you for your response. I appreciate the information that there are plans to optimize Elementor’s “Flexbox Containers” feature in future updates of the theme.
I wanted to clarify that according to Elementor, the “Flexbox Containers” feature is considered a stable beta feature. So it might be worth considering incorporating optimizations into your theme update plan sooner than later.
I hope this information is helpful and thank you again for your assistance.
Thank you for your update and the suggestions.
Best regards,
The Loft.Ocean Team
