Support for Paula - Blog & Magazine Joomla Theme

Support for Paula - Blog & Magazine Joomla Theme

3.96 (24 ratings) 3.96 stars
Cart 258 sales

jawtemplates supports this item


This author's response time can be up to 2 business days.

Popular questions for this item

JAW Slider doesn´t work. It doesn´t create the thumbs. What to do?

1. It could be the problem with permission. Go to ”/templates/paula/scripts/” and there set the atribute of “timthumb.php” to 644 and atribute of “cache” folder to 755. If it still doesn´t work check the permission of whole “joomla/templates/” and “templates/paula” folder (all files and folder included) if they are set to 644.

2. If you are sure that you have set the permissions correctly please contact your hosting if they support TimThumb script.

TimThumb is script hosted and supported by google – . It´s safe and it´s recommended to download the latest version of it. It´s standart image resizer and it goes well at 99% hostings.

3. If you are sure that your hosting support TimThumb script and you have followed the step 1 please send us an email with your FTP access that we can look into it.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy