pavothemes

pavothemes supports this item

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50 comments found.

You say this theme is compatible with opencart 2.1, does that mean it compatible with opencart 2.1.0.1 and 2.1.0.2 .

In your detail you say it’s Compatible with Opencart 2.0. In your Change Logs the date is, 29 Jan 2015 Create new version for opencart 2.0. So when did you upgrade to the newer version as there no details on your profile on themeforest that you have upgraded to the new version 2.1.0.1 or 2.1.0.2 ?

I have a friend that suggested this theme but need more info before purchasing it .

hi
if you buy this theme, we will send for you package contain version 2.1.0.2

Ok i was so nice to delete my bad bad review on you guys as your customer service is the worst, because you ended up sending me the update for the new version. That update had bugs that i screen shot for you and sent you to see if you could fix and 4 days have gone by and still no answer, you guys got to be joking with this type of service, i do understand your gimmick of prolonging the reply’s so the 6 month free support could end but that’s bad business on your behalf. It’s always professional to keep in contact with a buyer until the problem is solved .

hi
1, read guide at link : https://www.dropbox.com/s/27cb2r6ubckdth8/index.html.php?dl=0
2, solution resolve this bug : https://www.dropbox.com/s/hnx04jl9023cu5g/readme.txt?dl=0
3, follow my guide + goto file: catalog/view/theme/pav_cosmetics/stylesheet/stylesheet.css + then add style : http://prntscr.com/a9oypr

Sorry for the late response, but I wanted to thank you for providing the fix.

On a note: If you guys could provide a log with the errors and fix it would save you a lot of time and would speed things up for us buyer wanting to fix issues rather wait for the next release.

thank you again

Thank for good idea

Hi, For couple of days i just realized that i am not getting New Order Alert Emails, although the options is checked in options of theme. Please assist.

We are experiencing a lot of problem in the template. Especially users can add “Out Of Stock” products to their cart. Either he can not check out, but we want to show “Out Of Stock” label on products and user should not be able to add it to the cart. Please confirm you if provided such function so that we can buy extended support as well.

There are a lot of extensions about this. Such as: http://www.opencart.com/index.php?route=extension/extension/info&extension_id=26062
You can find more others on Opencart extension.

I have encountered problems with auto logout. When i click on Pavo Theme Control, opencart sent me to login page

Opencart 2.0 fresh installation quickstart (latest version)

Please check it again, maybe your internet is not good to load at this time. If still getting this issue, you can contact to us via email address pavothemes@gmail.com. Thanks.

2016-06-20 8:24:29 – PHP Notice: Undefined index: token in /home/ejoe/public_html/divabee.net/admin/view/template/module/sliderlayer/sliders.tpl on line 181 2016-06-23 6:07:05 – PHP Notice: Undefined index: token in /home/ejoe/public_html/divabee.net/admin/view/template/module/sliderlayer/sliders.tpl on line 181

We supported you via email address. Please check.

Hi, I bought your template but your guidnes and the open cart the separate things.. can you install for me your template?

Hi mate,
We are following you via email address.
Best regard,

Sorry, but i have not received proper support. I have purchase pav cosmatic theme. This theme have bug. i have complain many times but pav theme team have not short out problem till date.

Dear
Thank you for contacting us
Please send with admin + ftp information to our email pavothemes@gmail.com .
Our technical team will check and help you.

Hi Team, I have purchased Pav Cosmetics Opencart Theme​. I am facing some problem after configuration. Bugs are given below:

When click ‘write review’ link under ‘Reviews’ tabs on product details page then open review form in popup but for English version i am viewing direction for form is not showing correctly. i.e. here form direction show ‘RTL’ where as in English Form direction should ‘LTR’ and In Arabic version Review form direction should ‘RTL’. When submit ‘Review Form’ then it is not submitting. When submit Contact us form it is also not submitting. ​Please check it, and resolve these issues.

Website Url: http://prolines.sa/project/makeup/

this is answered via email. please check.

I am trying to create ticket but ticket is not creating. Why? I am sending issues with respect bug image on pavothemes@gmail.com. Please check it and give positive response as soon as possible

We have checked and replied. Please check your email as soon as possible.

Hi Pavo Team,

I am really disappointed form your support. Before 3 days i have sent issue on theme but you are taking responsibility.I am facing issues in this theme. Why you are reply like that

“Please try to check with Opencart default captcha first. If it is not still worked when submit any form, you can contact us again. If it works with Opencart default captcha, so you should check your Google Captcha API.”

These are issues of theme. I have send you credential of Admin Panel and FTP. So use these credential and check functionality of theme. If any problem come in Google recaptcha then you can implement open-cart Default captcha but make sure form should work.

Please fixed my all three issues which are listed below:

1. When click ‘write review’ link under ‘Reviews’ tabs on product details page then open review form in popup. I am viewing this form direction of 2. When submit ‘Review Form’ then it is not submitting. 3. When submit Contact us form it is also not submitting.

For more reference please check below links:

http://prolines.sa/project/makeup/bug.png

Oh! I see one of our supporter is following your email. be more patient to get the response from our support team. thanks,

Hi Pavo Team,

I am very very disappointed from your support team, i think your responsibility is only selling theme not support to customer. I am facing problem from 4 days but your team is not fixing my issues. You are answering link this: “You need to know that this is Opencart default feature, we don’t change anything this feature in theme. Now your develop site is getting this problem, so I am sure that it relate to your Google Captcha API. Because there are many customers who are using the theme like you are, they don’t get this problem.” of Technical team.

I have sent 3 points but i have not received proper response.

1. Review form formatting is responsibility of opencart or your theme. I have attached lot of time but you are not formatting form.

I am troubling, I hope you understand, Please resolve my problem as soon as possible.

I realized your customer support is very very worst I am facing problems. I have submitted bugs with screenshot before 4 days, No one take responsibility. you guys got to be joking with this type of service, i do understand your gimmick. Your theme is showing 6 month free support . My support have not ended. Always make professional , do not cheat Bayer.

I have submitted already ticket but i have not support. I am viewing email functionality not running i.e. contact us form, newsletter and product review all form are not working. You have told that it is problem of Google reCaptcha. I have created many team and use that keys but coming same problem. So you guys support me. if you think i am not creating properly Google reCaptcha, Please create you. I will provide gmail id. Please give positive response as soon as possible. For better understanding i have mentioned below URL link , please check it. #1. https://prnt.sc/f9ydkx #2. https://prnt.sc/f9ye09 #3. https://prnt.sc/f9ye3p

Hi Pavo Team,

My team have short out newsletter issues. Now please check two points which are below:

1. product review form issue.

2. Contact form issue

What is your ticket number? I will tell to my team check it right now. Thanks.

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