Reviews for Pavilion - Responsive OpenCart Theme

Reviews for Pavilion - Responsive OpenCart Theme

Cart 1,491 sales
Well Documented

124 Reviews

for Flexibility

Very easy to use theme. and most important the structure is one of the best. Where many themes are very messy with this theme you can create structure to all your pages.

for Customer Support

Used to be amazing - I installed it on 24 client sites since I bought it originally... But since OC3.x emerged hacking and coughing into the light, support's gone out of the window and I#m looking at alternatives :(

for Customer Support

support is really slow and most cases non exists, if you dont believe me, check the "support" forum

for Flexibility

We have been using Pavilion (Themeburn) for over a year now, support has been great and the community support is great too. When problems have arisen, I have found the support to be quick with a resolution, be it a workaround or permanent fix. The theme itself is quite flexible and overall very stable.

for Other

getting support little late but they are helping to fix.

for Design Quality

instructions to install are outdated, to uninstall is even worse. waste of money. sadly.

Author response

Hi,

We are sorry about your negative rating, but we cannot agree with it!

1) Install instructions are the exact steps to get the theme running - neither more nor less. You are the first one ever that complains they are not what they should be. Of course there is always a slight chance for a bug to pop up - in such case we provide help from our support forum.

2) Uninstall instructions are provided in the support forum,

BR,
ThemeBurn team

for Bugs

I bought this theme and never got it to work. I use GoDaddy shared hosting with WebLock Capsula upgraded security. The theme does not save any of my changes and they blame it on my website security which actually prevents bots from running scripts. I am at a loss because I really wanted this to work but support for this theme is the worst ever. The forums are inundated with tickets and they do not get to all of them. If you do not believe me visit the support forum yourself. BUYER PLEASE BEWARE!!

Author response

A NOTIFICATION TO BUYERS!!

All reported problems are now fixed. We've even purchased a GoDaddy hosting plan and tested latest theme release.

for Flexibility

That is what i looking for but burnengine make me confusing to set up some parts cuz it takes time to set someting up.

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