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Your design is half responsive. Make the menu & slider responsive!!!
Hi, thanks for your comment, please create ticket over at mage.ticksy.com and I will try to issue update soon. Thanks!
submitted. Please fix the issue.
I chose the html_blue template and it looks like some elements are still in pink. Please fix.
Has the responsive issue been addressed?
Hi, I didn’t updated item, you can check preview and decide if its works good enough for you, thanks! Sorry for late reply.
Your ticket system doesn’t work.
Please fix the responsiveness on mobile.
Hi, should work, what error do you get so I report it to Ticksy support, thanks!
When we get it working for you, you can submit ticket, thanks!
Can’t verify the purchase on Ticksy.
But can you please fix the responsiveness nonetheless?
I’ve seen this has been first asked 2 years ago and it still hasn’t been fixed.
Every customer have different request when responsive is in case, its also possible that I have fixes it for them and never updated item, ... can you please send purchase code over at email@example.com so I can check with Ticksy, of course if you want refund I will approve if you are not happy with item, thanks!
“Your design is half responsive. Make the menu & slider responsive!!!” – Snelbert, 10 months ago
“I agree with drummerjoe. I wish I would have tested this on my phone before purchasing, because it really doesn’t look good on a mobile device. We really need a solution of making the slider look right on a smaller screen.” PrimeTimeFEC, Over 1 year ago
“Hi – the images in the slider overlap and look wrong when the page is resized to a mobile or tablet size. See in your demo.” drummerjoe, 2 years ago
A few examples of the exact same request, not different at all.
As I said, I am happy to approve refund, thanks!
Or…..you could fix the issue?
As your author profile says “We offer top notch customer support!”
Fix the issue.
Hi, please just send purchase code on firstname.lastname@example.org and we will go from there, thanks!
Mail was sent.
Ahh!!! I thought this was a wordpress theme, not a html template. Can you please contact me to refund.
Hi, I see that you have submitted ticket in our support system, so I will handle it there, thanks!
So this theme wasn’t updated 4 years is that right? Then it should not be bought anymore i guess.
Hi, correct last update was on 20 March 15, but this is just HTML template not WordPress theme so it work as good as it worked on day one, there is not much that can effect template in terms of technology changes, anyway if you decide to buy and you see something let me know, thanks!
P.S. Check template responsiveness and if is it OK on devices you need to support.
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