36 comments found.
is this just a theme or is it a full working eCom do i need to install or buy anythink else to have this working as a full ecom ?
We design a theme with the platform OpenCart, https://www.opencart.com/
You first just have to ready your store with installing OpenCart, and then without any third-party code need you can easy to install a theme,
Or here you can get clear idea about to install & use a theme, https://www.youtube.com/watch?v=i8-rmdLKQy4
Thank you.
Hello, I have a question about a common and useless feature in your themes. When I open any dropdown menu and its item or search bar, I want to close these sections by clicking or touching any area on the screen to close them. Is this possible? Because, except for the place I click to open, these sections do not close and it is a troublesome situation for the visitor.
you must need to click on close button.
Hi! I have a multi-vendor plugin from purpletree. Does your theme compatible with this plugin? Thanks!
https://www.purpletreesoftware.com/multi-vendor-marketplace-opencart.htmlSorry but We’re design themes to supports all default features of OpenCart, without change the core code.
So yes, may the plugin is compatible with the theme, but please note that, for any of your third-party plugin related queries, you please have to contact that particular plugin developers, Here we’re able to offering you technical support to our theme related queries only!
Thank you.
Thank you!
Sound Great 
im still waiting for my issue to be resolved, as i have already raised a ticket (7136). still waiting to get the demo data imported. As its giving error while importing from the SQL file. Please refer to my ticket 7136
Don’t Worry, our team check your query there and guide you within 2 working days.
where to change the size of the logo from 220 px to a lower size
So could you please try to contact our technical expert’s team? https://templatetrip.freshdesk.com/support/tickets/new In most cases, there is some configuration issue and our team will help you to configure and make it your dream store. Thank you for your patience and understanding. Have a good day.
HTML error found
Broken HTML has been detected in your theme’s sections/header-model-1.liquid file. Check that there are no missing or extra HTML tags present. If you haven’t made changes to this code, contact support for help resolving the issue.
So could you please try to contact our technical expert’s team? https://templatetrip.freshdesk.com/support/tickets/new In most cases, there is some configuration issue and our team will help you to configure and make it your dream store. Thank you for your patience and understanding. Have a good day.
Thanks team for quick support. Good theme and great work by team. Thanks again.
Sound Great if you like our theme and support service please give us valuable comment and rating here
no reply on https://templatetrip.freshdesk.com.
Apologies for this but could you please share your ticket-id? so i can get full of its conversation and get back to you with an updates.
Thank you.
can all the pages, products and post be imported in your opencart theme with their respective URLs
yes, you can simply import our theme sample data from phpmyadmin.
Well im sorry I mean i have a running woocommerce site i want to import all the data from woocommerce to your opencart theme
Sorry, but we’ve no more idea about it. But we recommend to refer below link
https://www.opencart.com/index.php?route=marketplace/extension/info&extension_id=16327&filter_search=csv%20product%20import&filter_license=0can i have my money back?
Hello,
Apologies for this but we only can able to accept any of your refunds request, if the theme bug we could not able to fix.
So could you please try to contact our technical expert’s team? https://templatetrip.freshdesk.com/support/tickets/new In most cases, there is some configuration issue and our team will help you to configure and make it your dream store.Thank you for your patience and understanding. Have a good day.
This theme is full of security issues – on the first test I was easily able to replicate a XSS and SQL injection on my site – Please refund me ASAP!
Oh sorry but We’re design themes to supports all default features of OpenCart, without change the core-code.
Or with your case, you please have to contact Envato team.
Thank you,
This issue is with the theme and not opencart’s core-features
You are the developer of the theme and the included addons TT-Ajax Search TT Blog All extensions that start with “TT” after installing the theme are not secure and feature loads of security issues – a quick google search of “TemplateTrip” shows sites that have these vulnerabilities and i will be reaching out to them.
I have also left a nice polite note showing XSS in action on your demo site..
Please fix these issues and issue me with a refund, before i start notifying the people from my google search about the vulnerabilities within your template.
Hello,
Could you please contact our technical expert team at, https://support.templatetrip.com/ with all of your store and order details, for the first time you just have to create a new support ticket, https://templatetrip.freshdesk.com/support/tickets/new
Thank you.
Hello Dear Author, I need help, how to rescue from this issue-Fatal error: Uncaught Twig\Error\SyntaxError: Unknown “divisibleby” test. Did you mean “divisible by” in “OPC055_14/template/extension/module/tt_product_tab.twig” at line 126? in /home/larajfnu/kingly.com.bd/system/storage/vendor/twig/twig/src/ExpressionParser.php:716 Stack trace: #0 /home/larajfnu/kingly.com.bd/system/storage/vendor/twig/twig/src/ExpressionParser.php(680): Twig\ExpressionParser->getTest(126) #1 /home/larajfnu/kingly.com.bd/system/storage/vendor/twig/twig/src/ExpressionParser.php(79): Twig\ExpressionParser->parseTestExpression(Object(Twig\Node\Expression\NameExpression)) #2 /home/larajfnu/kingly.com.bd/system/storage/vendor/twig/twig/src/TokenParser/IfTokenParser.php(36): Twig\ExpressionParser->parseExpression() #3 /home/larajfnu/kingly.com.bd/system/storage/vendor/twig/twig/src/Parser.php(185): Twig\TokenParser\IfTokenParser->parse(Object(Twig\Token)) #4 /home/larajfnu/kingly.com.bd/system/storage/vendor/twig/twig/src/TokenParser/IfTokenParser.php(39): Twig\Parser->subparse(Array) #5 /home/larajfnu/kingl in /home/larajfnu/kingly.com.bd/system/storage/vendor/twig/twig/src/ExpressionParser.php on line 716
Hello,
Yes to quick start your store, We’re offering FREE THEME INSTALLATION SERVICE, to get it please contact our technical expert team at, https://support.templatetrip.com/ with all of your store and order details, For the first-time contact you just have to create a new support ticket, https://templatetrip.freshdesk.com/support/tickets/new
Thank you. Have a good day.
Hello I have supmit ticket but not response, Ticket#6605
Hello, Good Morning,
Oh yes please continue your support from there, our team has respond you on your ticket,
Thank you. Have a good day.
I installed theme but not uploaded xml file, kindly help me
Hello,
Yes to quick start your store, We’re offering FREE THEME INSTALLATION SERVICE, to get it please contact our technical expert team at, https://support.templatetrip.com/ with all of your store and order details, For the first-time contact you just have to create a new support ticket, https://templatetrip.freshdesk.com/support/tickets/new
Thank you. Have a good day.
what version of PHP works?
Our theme support PHP 5.6+ version.
Hey. Can you tell me if you can change the domain name after the purchase? It is planned to change the name of the project after some time.
Yes, it’s possible. also, you need to modified Opencart configuration files.
Hi, I need to know if is it compatible with opencart 3.0.3.6
Yes, it’s compatible with Opencart 3.0.3.6
I have registered an account but I did not get activation link on my email, what should I do? Or may be u send me email to send my credentials. Or can you help me to open account for me on freshdesk? I am not getting activation link on my email.
Hello
For first time contact you just have to create new support ticket, https://templatetrip.freshdesk.com/support/tickets/new
Thank you. Have a good day.
I have created a ticket. Please check #6099
Ok, nice our team check your query there and reply you.
Please, if you can not install your theme on site that has a theme before, then please refund my money. You said I should install another opencart before you can install your theme? Why? I have removed the old theme there now asking you to go go ahead to install your own. If there’s something that needs to uninstall so that you can install yours then go ahead and uninstall it in order to install your own. I have tried to delete the old theme. If you see anything that is part of the old theme remove it, so you can install your own. I can not install fresh opencart because I already have a multivendor marketplace and CSV product importer module installed on the site. And so many other modules have been installed on it too. Please try install your theme, if it can not be possible then let me have my refund and I will get another author to do it. I’m not a full blown developer, I’m still in my learning stage. Thank you.
Our theme perfectly work on default opencart. so, we’ve recommend to remove all other themes,3’rd party module so, our team perfectly install our theme on your domain.
You asked me to remove old theme completely, which I have removed. Now you are talking about many other 3rd party theme! Look I can not use because I want to install your theme and remove 3rd party modules I installed with money. Please this seems to me that, you guys theme can not work for me. So if I have 20,000 customers, if I want to use new theme every year, then I will be installing fresh opencart every year? No way. Please refund me my money I want to look for other author asap.
Refund me now. I’m going to inform evanto on this. They have to get me my money.
I’m no longer interested in a theme that I have to uninstall all 3rd party module before it will work. And you are here telling people that your theme perfectly work on 3rd party module like multivendor. So why are you saying I should uninstall all of them if your theme work perfectly on 3rd party modules. Please refund my money. Looking for another author right away.
Our team check your query. but you’re modified opencart default files so, i’m recommend to fresh install opencart on your domain without modified core code files. so, our team perfectly install our theme on your domain.
I’m surprised to see theme can’t install properly. But the old theme didn’t even take upto 1hr to install, why is this so hard? I think your theme is not compatible with this my site. Please let’s don’t modify anything here so it does not become a big issue to resolve. And in this case, i will be asking for a refund, i have limited time to deliver this project. Its already too late for me. Thank you.
Our team check your query and guide you there.
If your theme work on here why is your theme not working with multivendor plugin? I have told you that your theme is not compatible with multivendor marketplace. We have checked it and my developer just sent a message that the issue is from the theme. And there is no modifications on the site. So if you can’t install it on my domain where I have all my data/multivendor and other data, then your theme can not be used. See message from my support technical team: ” Hello, Thank you for the update! We would like to inform you, that we did not make any change in your websites without your confirmation. Also, we have checked your OpenCart installation, but we can’t see any changes with your themes. Despite our willingness to assist with this issue, it is related to the theme”,Best Regards, —-—-—-—-—-—-—-—-——
Hello we are waiting for your response. the directory you installed your theme can not work for us, it will cost us more money to migrate or reinstall plugins. Install the theme on our site, where all plugins are present.
you cant tell us how to operate our business. We bought theme from you and your duty is to install it on provided site or domain first time and not you creating or installing theme on directory that has no plugins nor modules.And if you cant install then make a refund since your theme cant work with 3rd parties plugins etc.Thank you.
Don’t worry our team check your query ASAP and reply there.
Hey, your theme can not work for me at all. I can not install your theme on fresh opencart site when I have a full blown site that I install my multivendor on. Refund me my money. We have done thorough findings and it can not work for me.
Refund me.
Your theme affects my plugins. Its not compatible with NY plugins. I need my refund now.
you are not a good developer! how could you delete the settings on my site? you said you wanted to prove your theme work and you went ahead to delete multivendor settings and other plugins i have on my site? are you going to pay for those plugins setup? If your site does not work with a multivendor why destroy it and install fresh? are you the owner of the site? oh, because you want to sell theme? This is unacceptable! I must raise this issue up!
Refund my money Asap! You have destroyed my setup! I’m trying to restore the setup and am finding it difficult to restore all backups.
If you don’t want me to post on all your platforms just refund my money or I will post everywhere about your job. Better refund my money now
Don’t worry our team install that module with our theme and guide you. please cooperate with our team #6099
Do u have email to send my credentials for my site? Please if there’s email to send the credentials let me have it so I can forward my credentials to you
Hello, Good Morning,
About your technical support, you please have to contact our technical expert team at, https://support.templatetrip.com/ with all of your store and order details.
For first time contact you just have to create new support ticket, https://templatetrip.freshdesk.com/support/tickets/new
Thank you. Have a good day.
Please, sorry for several post I think it was NY phone.
Hello
For first time contact you just have to create new support ticket, https://templatetrip.freshdesk.com/support/tickets/new
Thank you. Have a good day.
Hello author, I just bought your theme, I need installation fast. I try to register at your template trip.freshdesk.com but did not receive activation link. Please urgently respond to me. I need u to install the theme on my site. Where do I send credentials to you? Cos I have not received activation link.
Do u have email to send my credentials for my site?
Do u have email to send my credentials for my site? Please if there’s email to send the credentials let me have it so I can forward my credentials to you
Do u have email to send my credentials for my site? Please if there’s email to send the credentials let me have it so I can forward my credentials to you
Do u have email to send my credentials for my site? Please if there’s email to send the credentials let me have it so I can forward my credentials to you
Do u have email to send my credentials for my site? Please if there’s email to send the credentials let me have it so I can forward my credentials to you
Do u have email to send my credentials for my site? Please if there’s email to send the credentials let me have it so I can forward my credentials to you
Do u have email to send my credentials for my site? Please if there’s email to send the credentials let me have it so I can forward my credentials to you
Do u have email to send my credentials for my site? Please if there’s email to send the credentials let me have it so I can forward my credentials to you
Do u have email to send my credentials for my site? Please if there’s email to send the credentials let me have it so I can forward my credentials to you
Do u have email to send my credentials for my site? Please if there’s email to send the credentials let me have it so I can forward my credentials to you
Do u have email to send my credentials for my site? Please if there’s email to send the credentials let me have it so I can forward my credentials to you
Do u have email to send my credentials for my site? Please if there’s email to send the credentials let me have it so I can forward my credentials to you
Hello, Good Morning,
About your technical support, you please have to contact our technical expert team at, https://support.templatetrip.com/ with all of your store and order details.
For first time contact you just have to create new support ticket, https://templatetrip.freshdesk.com/support/tickets/new
Thank you. Have a good day.
I have created an account, please check #6099
Ok, nice our team check your query there and reply you.
Is that supporting to version 3.0.3.3 ?
Yes, our theme support opencart latest version 3.0.3.3
