Web Themes & Templates

Reviews for PeachClub | Kindergarten ChildCare WordPress Theme

45 Reviews

for Customer Support

Kindergarten theme is absolutely brilliant and the flexibility and creative elements it provides is awesome. On top of that the support that i have received from Sara was second to none.

Highly recommend this theme and the support we have received and continue to receive.

for Bugs

Incompatible with newer versions of WP.

The annoying thing is the bug is a minor issue... one would have thought the owners of this product would have gone extra length to resolve it.

Every time someone points this out, there is always a defensive attitude which is somewhat irritating!

Otherwise a good product.

Chimpstudio

Author response

Hi @ KenYinkz , No, You must have misunderstanding since i couldn't found any defensive attitude, when it comes to your queries even when you are guided well for your asked queries.

Have a look : http://prntscr.com/od1vwd

Hope you will remove that rating now as its not based on true fact. As far as theme and update is concerned new update will be released soon along with the compatibility with latest version of Wordpress.

Regards,

Beautiful at first, not flexible and buggy later, support not helpful. Examples?
- google maps not working (api problem), instead of solving, support team asks for FTP access. REALLY?
- no own html, so forget shortcodes (or fixing google maps problem using external plugins/solutions)
- support FIXED on "please issue a help desk ticket, otherwise we can't help you", even though same problems have been (reportedly) solved for other users
- support OPENLY claiming, this theme will not be updated
Disappointed

Chimpstudio

Author response

Hi @ speakerslair , Please don't say that support is not helping since you had been requested multiple times on support to share your details to look in to the reported concerns.

According to Envato item support policy, you need to provide details to support in order to get the concerns checked that will be more helpful to you instead of rating theme with bad stars here.

REgards,

Not very good in terms of ease of use. I've wasted a ton of time trying to import Demo Content, like everyone else that's experienced the same problem. I should have read the comments prior to buying. If you have a tight deadline, then don't expect the PeachClub Kindergarten ChildCare Theme to work like it should. I should have bought a different theme. Don't buy this one.

for Customer Support

Amazing theme and great customer service team. Jack was very helpful and professional.

I already purchased jobcareer theme from this company and I am extremely satisfied;

you will not be disappointed because their themes are top notch designed specifically for users with minimum IT experience;

thank you chimpstudio...

for Design Quality

I would never recommend it. Because Chimpstudio theme is too bad.

Chimpstudio

Author response

Hi @ marufbecene, Could you be more specific about the issue you have ran into? I found that you didn't created any ticket so far, this review is the only message you sent us so far which is truly not fair. It would be great, if you can allow us to help you, and turn your review and experience into a good one.

Looking forward to see you on Chimp Support Portal!

Best Regards,

ChimpStudio

for Customer Support

Sorry for my english, i'm belgian.

I experienced a problem during installation. Impossible to install demo perfectly.

I have sent a ticket to support.

I had Alice who corrected the problem in less than 24 hours.

Thanks for the quality support.

And thank you Alice.

for Other

Thanks to Anna Smith for the great support service. I would also like to add that theme features, design, code quality and flexibility are worth recommending.

for Customer Support

Thank you to Jessica for her professionnalism and her patience to answer to my lot of questions !

for Customer Support

Absolutely recommended!
by far one of the best customer supports I have ever experienced!
I had an issue importing the demo data for the theme. After trying hard and searching online I decided to go through the support where I usually never get a good result. I created a ticket and Maisie responded within couple of hours. She was extremely helpful and resolved my issue very fast!
Thank you Maisie for you awesome support! :)

for Customer Support

I am very much satisfied by the support by the support executive Maisie... She has helped me to solve all my bugs quickly and easily

for Customer Support

Great customer support, quick response and resolved issue. Thank you.

for Customer Support

A great support with quick solutions, specially from Alina Fred.
I love this wordpress theme.

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