532 comments found.
Hello,
Is it multisite enabled or would I require separate licenses for the sub-sites of a multisite network ?
hello
you can use theme in one end project which means 2 more testing domains, if the subsite is for testing purposes you don’t have to purchase second license
regards
Hi there. A presale question: AMP ready WordPress Theme? Please elaborate. Thanks
Hello,
Thank you for your interest. The theme is AMP ready and there used this plugin for AMP – https://wordpress.org/plugins/amp/
regards
Main Demo won’t install WooCommerce Store, Please Help!
HI,
The theme doesn’t contain any restrictions for installing the plugins. Please try to contact your hosting provider team regarding this problem.
regards
I have tried to install my template and it has not been impossible, it is not realem, what is the problem, I have followed all the steps that have been given to me (videos, pdf, etc) I need urgent help
Hello,
We are sorry for your bad experience. You can generate a token key for activation by following this manual: https://support.stylemixthemes.com/forums/topic/token-activation/.
Please contact our support team on the live chat if you have any problems or difficulties with that https://support.stylemixthemes.com/
regards
Hey. I’m planning to buy one of two of your themes. I have question about both.
“Corporate” theme (http://pearl.stylemixthemes.com/corporate/). I want to ask about the header menus. In the live preview menu is hidden under the button. Is it possible to change it to breadcrumb style (horizontal menu) or it is fixed as that?
2nd is Business theme (http://pearl.stylemixthemes.com/). I’d like to know is it possible to make a “About us” section with the video on the homepage as it is on the above-mentioned corporate homepage? We need to put a video on homepage.
Thanks
Hello,
Thank you for your interest.
1. Yes of course. You can change the menu style from the header builder settings without any problems.
2. Sure, you can use the “Video Player” element to display video on the home page.
Please let us know if you have any other questions.
regards
Wow, thanks for the super-fast reply. We’ll decide which theme we gonna use, and let you know if there is something to be answered. Thanks
You are welcome 
Hey, one more question. Does corporate theme support language plug-ins? We are planning to make the website in 3 languages. Thanks in advance
Hi – when my website loads on new browser (cached cleared or incognito), the icons do not render right away. You have to go to another page and then back to see them. Why is this happening? https://hvm.highervelocitymarketing.com/
hello
Please create a ticket with your site credentials and our developers will check it for you https://support.stylemixthemes.com/tickets/new/
regards
Could please send to me PSD files i was sent emails regarding for it.
Hi,
Please contact our support engineers via Live Chat and they will kindly assist you.
regards
Thank you for your support.I already inform your team.I dont know why there asking what template i need, i need all template. Regards
Sorry for the misunderstandings. Our support engineers are replied to your ticket. Please check your inbox.
regards
Thank you very much dear.
you’re welcome
Hi Pearl, I’ve got a problem when I want to import a demo after the theme installation :
I click on “import” then I accept the privacy policy and demo’s plugins appears so I click on “Setup Layout”. At this moment, the window doesn’t stop to close and reopen. It looks like the “STM configurations” plugin tries to be installed but it doesn’t work and the window closes, opens, closes, reopen. I have to refresh the page to stop this. Can you help me please
Thank you in advance
Hello
make sure you’re installing latest version of the theme, and have the recommended php, configurations, if you’re still facing a problem please create a ticket in our support site
regards
Hi, thank you Not working, I have created a ticket Thank you
hi
our developers will reply your ticket as soon as possible, stay tuned
regards
Unable to activate theme. Error: Theme Registration Error: This theme doesn`t exist in your Purchases list!
I have purchased the theme from this account only. Please help…
Hello,
Please follow this manual to activate the theme: https://support.stylemixthemes.com/forums/topic/token-activation/
regards
Followed exactly the same steps. Yet getting the same error.
Hi,
Please create a ticket or contact us via Live Chat on our support site – https://support.stylemixthemes.com/ Our support engineers will kindly assist you.
regards
Hello. Finally the issue has been resolved. However after installation of Demo (Company), I am getting this warning message – Warning: array_merge(): Argument #2 is not an array in /home/sufiadda/public_html/fullersearth/wp-includes/load.php on line 66.. Can you help please…
Hello,
Please try to disable the wp-debug mode on your site. If it doesn’t help, contact us on the ticket system to solve the problem – https://support.stylemixthemes.com/
regards
WP Debug mode is disabled from beginning. The above warning is visible on php version 7.0 and above. It doesn’t show on version 5.6.
hi
there might be some third party plugins which are not compatible with php 7.0 version. so you need to use version 5.6 until all your plugins are compatible with the 7.0
regards
Hello, How do I create and replace pearl image on main slider?
Hello,
You can change the slider images from the Dashboard > Revolution slider settings. Please let us know if there any problems else.
regards
Hello, I try to change the global color on the “Business” theme but nothing happens, can you help me please Regards
Yes, I did it but nothing changes
Hello,
Please try to solve the problem by following this manual: https://support.stylemixthemes.com/custom-colors-problem
If it doesn’t help, submit a ticket with your site credentials and our team will check it for you.
regards
Problem solved,
Thank you 
You are welcome
I have opened a support ticket but I still do not have an answer. Please help me
ERROR IN POST SINGLE PAGE TITLE
When publishing blog articles, the title is unconfigured … However, if I activate the DEMO articles, it does not happen … Please help me. P.D .: If you enter via FTP, do not enter or make changes in the subdirectories, only in the root.
POST DEMO: http://abogapp.cl/2017/05/02/company-launches-new-software-channel-reseller-program/
NEW POST: http://abogapp.cl/2019/03/20/accidentes-y-enfermedades-laborales/
Thanks
Hi,
You need to disable the Transparent Header option in the STM View Settings -> Page Options section of your single posts – http://prntscr.com/n0q8l7 .
regards
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