漂亮大气。但是总觉得差点意思
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Not as I expected, only comments and apologies and that's it and reasons.. Instead I delayed my order and discussed....
Author response
Hi,
We apologize for any inconvenience caused. Please note that you purchased the theme some time ago, and we are unable to process refund requests through the reviews board
Regards
I received quick and excellent support on a recent issue. Thank you!
Author response
Hello,
Thank you for your feedback. We are always looking for ways to better our service and we hope you will enjoy using our theme and further cooperation with us.
Best regards!
Customer support is terrible! Multiple sites with new installs have the same issues. Global colors don't work and you can't change them unless you go into the code and find the selectors line by line. Start a support ticket and they'll just close it with no response. extremely frustrating!!
Author response
Hello,
Sorry for the inconvenience caused. I should inform you that if colours are not changing it could be due to several factors like server php limits or cachings, it could be that the server is not generating the needed styles, you need to check it from the server side. We use our own system for Custom Colors. This system gets the main style CSS file content and creates new generated styles file under ../wp-content/uploads/ folder. If the Custom Colors system is not working on your site, you need to check below options:
Disable all caching and optimizing plugins in your site (CDN, CloudFlare, and Akamai systems also).
Check if your hosting supports PHP FILE extension.
Correct File Permissions for WordPress and uploads folder -https://codex.wordpress.org/Changing_File_Permissions.
Set up WordPress Upgrade Constants withFS_METHOD-https://codex.wordpress.org/Editing_wp-config.php.
At the end, check if WP_Filesystem is working correctly. You can check it using below code in your functions.php. Ifprint_r() doesn't show any results,it means WP_Filesystem is not working on your site. In this case, you can contact your hosting providers with this issue.
global $wp_filesystem; if ( empty( $wp_filesystem ) ) { require_once ABSPATH . '/wp-admin/includes/file.php'; WP_Filesystem(); } $style_css = $wp_filesystem->get_contents( get_template_directory() . '/style.css' ); print_r($style_css); //display style.css file content
I checked your ticket, you have one ticket and it wasn't closed, your ticket already was assigned to our support managers and will be checked and replied to as soon as possible
Regards
The installation and customization is excellent, I recommend it for anyone who has little knowledge of wordpress
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Thank you very much for finding the time to leave us this invaluable feedback. We really appreciate it!
Just Amazing
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Hello,
Thank you very much for finding the time to leave us this invaluable feedback. We really appreciate it!
Cheers
Nice theme to work with.
Author response
Thank you very much for finding the time to leave us this invaluable feedback. We really appreciate it!
The theme is very robust and has many customization options. The designs and prebuilt are great. however, their customer support is even better. they solve any issues or customization i may need.
Author response
WOW! Thank you for your feedback. We are always looking for ways to better our service and we hope you will enjoy using our theme and further cooperation with us.
ok theme, bought because it was cheap. Very limited video tutorials. As if Pearl got so far then gave up.
Author response
Hello dear,
Thank you for your provided feedback, we do appreciate it. The Pearl theme is a simple theme to use, all the needed basics are highlighted in the theme documentation directly. We will do our best to include video tutorials for our more complex and multifunctional items. It could we kind of you if you would contact our support and provide what exact theme default setting and option was difficult for you, our support managers will gently assist you >>> Support
All the best!
Nice theme, super customizable. Great support. Quick to respond and resolve issues. Thanks!
Author response
Thank you very much for finding the time to leave us this invaluable feedback. We really appreciate it!
Quick to respond and resolve issues. Thanks!
Author response
Thank you very much for finding the time to leave us this invaluable feedback for our Customers Support. We really appreciate it!
best support
Author response
WOW! Thank you very much for giving a 5-star rating for our customer support. We really appreciate it!
Great theme... super customizable
Author response
Thank you very much for finding the time to leave us this invaluable feedback. We really appreciate it!
Great!
Author response
Thank you very much for finding the time to leave us this invaluable feedback. We really appreciate it!
Great theme with GREAT support!!!
Author response
WOW! Thank you very much for giving a 5-star rating for our customer support. We really appreciate it!
Excelent
Author response
Thank you very much for finding the time to leave us this invaluable feedback. We really appreciate it!
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