Discussion on Pekaboo for WordPress - Children WordPress Theme

population2

population2 supports this item

Supported

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878 comments found.

Here is my url,http://h5.junshicn.net/ there is nothing in page.Whether there is any material I download?

Hi?where can I download the demo XML?

I need the demo?could u send me by email?And tell me how to intall it?Thank you so much!

Hi,

There is a link to the demo file in the documentation file. Make sure you download all the files not just the theme file only.

Please open a ticket in our support forum if you have any other questions.

dwjoll

dwjoll Purchased

Can’t get the map working on the contact page.

Hi,

Please open a ticket in our support forum. I’ll see what we can do.

Thanks

crusin

crusin Purchased

is theme compatiable with wp 4.6

Yes, it’s compatible with 4.6.

Demo XML is not working. Wordpress patch 4.6.1

I apologize for the delay in response.

Please try it again. We have updated the demo XML.

Thanks

Hi there, please help, my site is down after I clicked to activate the latest Peekaboo Theme Fatal error: Cannot redeclare parse_shortcode_content() (previously declared in /home1/children/public_html/wp-content/plugins/peekaboo-add-ons/includes/peekaboo-shortcode.php:6) in /home1/children/public_html/wp-content/themes/peekaboo new v10/functions/shortcodes/shortcodes.php on line 24

Hi,

I have replied your ticket in the forum. Let me know if you have any other questions.

Thanks

Hi, My nav isn’t sticky. Can you help?

Hi,

I have replied your ticket in the forum. Let me know if you have any other questions.

Thanks

I upgraded the theme and now it is not showing on mobile devices.

Hi George,

Please check your email. We have replied your ticket.

Thanks

The theme is no longer works on php 7.0 and wordpress 4.7.

Hey,

Thank you for letting us know.

Even though this theme is not marked as 4.7 compatible, it’s working on our development site running 4.7. It might be because of PHP 7. We’ll look into it.

Could you open a ticket here? We will keep you posted.

Thanks

Hey,

It appears the theme works fine on our demo site running PHP 7.0.13 and WordPress 4.7.

Could you give us more detail about the issue you’re having so we can better assist you?

Thanks

eyeweb

eyeweb Purchased

Does the theme have issues with Gravity Forms in mobile display? I have added a form to a page, it works fine in preview and in desktop, but not in mobile.

Hi,

It doesn’t the last time we checked. You may have the latest version fo Gravity Form which we haven’t tested. What version of Gravity are you using?

Could you open a ticket here? Also please send us the WordPres login info so we can better assist you.

Thanks

Is there going to be an update to support the latest Wordpress Core? Theme description says theme only supports up to V 4.6.x

Hey,

I apologize for the delay. Somehow we missed your message. The latest version works with WordPress 4.7.2.

Let me know if you have other questions.

Thanks

​Hi, I’m thinking about buying support for my purchased Peekaboo theme in 2014, but need to be sure I will not waste money. With my old version Envato Wordpress Toolkit need to be installed on WordPress. But it is no longer updated and cannot run with PHP 7, what I’m going to use. How about todays version, is it safe to install on latest Wordpress with PHP 7 – no Envato Wordpress Toolkit needed?

Hi,

The latest version works with PHP 7. Envato WordPress Toolkit is optional. You can always download the theme from your account.

Let me know if you have other questions.

Thanks

Hi, I would like to buy your theme but I am alittle bit affraid, your support websites http://help.population-2.com/ is down. I try it tommorow ;)

I’m sorry about that. The correct URL is http://support.population-2.com

May I know where did you get that URL so we can update it?

Thanks

Of course here in your comments above https://themeforest.net/comments/15043720 and on your homepage http://population-2.com/ button theme support

Thanks for letting us know!

Hi, Can you confirm if this theme supports woocommerce 3 yet?

Hi,

Currently it doesn’t support WooCommerce 3, only 2. We still working on it.

Thanks for checking.

My client has version 2.3 – is that the latest version of this theme?

Hi,

The latest version is 2.12.0.

Thanks

I’ll be adding many items to the main menu. How do I make the main menu full size so I have more space? Is it also possible to move the logo to the left more or above the menu?

Thank you

Hi,

It’s possible to change the main menu to full size. Please open a support ticket at http://support.population-2.com. I’ll be happy to assist you.

Thanks

Id like to report a bug Im experiencing in relation to the responsive layout display, but my support license has expired. Im thrilled with the theme, it’s great, but I dont want to pay for a 6 month license to report a fault Im experiencing.

Hi,

Feel free to report an issue at http://support.population-2.com. You don’t need support license if we can verify that the issue you’re reporting is a bug in the theme. Sometimes a bug caused by third party plugins. You do need support license for all technical questions about the item’s built-in features and functionality.

Thanks

I cant seem to submit a ticket without putting in my purchase code. I do that and it says its expired and i cant submit.

Hello,

Choose ‘General Topic’ category. You should be able to open a ticket to report a bug.

Thanks!

My client’s website uses the Peekaboo theme. However he doesn’t have any documentation about it since he’s moved away from the company who originally purchased it and set up the site. We’re trying to figure out how to use the clearing shortcode. Can you provide that information? His website is maxplayfit.com. Thank you!

Hi,

You’ll need to add the images using the WordPress native gallery, and add [clearing] shortcode. It will automatically get all the images from the native gallery.

If you require any further information, please open a ticket at http://support.population-2.com.

Thanks

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