Discussion on Penumbra - Multi-Concept Design Portfolio Theme

Discussion on Penumbra - Multi-Concept Design Portfolio Theme

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Hi, Can I edit this theme with Elementor ? Thank you.

Hello,

Demo content of the theme is built with WPBakery page builder which is included as bundled plugin with the theme. Unfortunately, theme is not compatible with Elementor.



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For the Case Study view, would it be possible to change the laptop/MacBook to a different device? If I make the mock-up myself using an iPhone frame, could I change out the MacBook image?

Hello,

The laptop/MacBook frame cannot be changed through theme options unfortunately, only the images inside the frame. To change frame it would be necessary to edit theme template files.

Do let us know if you have any additional questions.



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Hello and greetings. Just want to find out before purchase, for the porfolio masonry option, can the number of columns displayed be increased like your other theme: Dieter – Authentic Artist & Creative Design Agency Theme under the metro portfolio. I like the metro portfolio portfolio items overlay with just the opacity background and the text. Can this overlay be adjusted within this theme as well? When I need to apply the lightbox option once clicked into the portfolio thumbnail, what will happen to the overlay? I look forward to your favourable reply soon. Thanks alot.

Hello,

There is an option to adjust number of columns in Masonry portfolio list (please see screenshot).

You can check available hover types for portfolio lists here. Unfortunately overlay opacity and color cannot be changed through theme options, however, they can be adjusted with some custom css and our support agents can assist you with this.

The lightbox should have style as showcased here.

Do let us know if you have any additional questions.



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Hello and greetings. Just want to find out before purchase, for the portfolio masonry, is it possible to have a lightbox feature whereby when I click on the portfolio image, it opens up to the lightbox instead to the individual portfolio page like this one: https://www.luismendo.com/ ? Is this possible? Thanks and I look forward to your favourable reply soon.

Hello,

Thank you for reaching us!

You can use “Edge Image Gallery” element for this purpose. In settings you can set gallery type to Masonry and image behavior to “Open Lightbox” (please see screenshot).

Do let us know if you have any additional questions.



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Thanks for your reply. How about videos? Can videos be displayed in the gallery and be viewed in the lightbox?

You’re welcome.

You can use video buttons for this purpose. There isn’t a gallery element for video buttons, however you can add rows and divide them in columns as shown in screenshot.

You can add YouTube and Vimeo links inside the video button settings (please see screenshot).

This should be displayed in front-end like this and once you click on it, it will open lightbox with the video as shown in screenshot.



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Stolik

Stolik Purchased

Ηello!

We installed your theme and we found some problems in our template:

1. Τhe 2 vertical lines of the background which, while they exist in the theme, we do not have them in our site. https://i.imgur.com/z8FiAHn.png

2. The dprop down menu that appears in 2 places on the product pages is not like the theme (yours) and looks bad on our site.

That is a screenshot of the drop down menu of our site https://i.imgur.com/WXefZDu.png and this is a screenshot of the drop down menu of your theme https://i.imgur.com/RX3IkbO.png.

3. The logo in the mobile version is showing correctly on the Homepage, but the rest of the pages are showing the theme logo, but we have changed it in all the theme options.

The link of our website is this: artmaker.gr/water-motion/

Thank you.

Best regards.

Hi,

Please try to register and submit a ticket from a different browser or incognito window. There could be some extension in your browser which is interfering.

You can also contact our support through this email, just include your purchase code in the mail, and our support agents will gladly help you.



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Stolik

Stolik Purchased

Thank you for your perfect support!

You’re welcome, glad that we could help!



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Hi, When can we expect WPBakery Page Builder and Revolution Slider plugin update? We have old versions in our theme.

Hello,

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.

You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.



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Ok. Thank You!

You’re welcome.



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Any news on updates for Wordpress 5.9?

Hi there,

Our team is working hard on updated all our themes at the moment so compatibility for WP 5.9 will for sure be added as soon as possible.

You will for sure be notified once it is out.

Thank you for your patience.



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Hi tell me the theme is compatible with wordpress 5.7.x or 5.8.x ? Than you

Hi there,

Thank you for reaching us!

Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the versions of WordPress up to 5.7 and you can always check the article in this link.

We haven’t tested our theme with WP 5.8 yet. It would be best to wait until we release an official update, but you can also try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.

If you have any additional questions please let us know.



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Hi, do you have some news about a 5.8 wordpress version ? Thank

Hi there,

Thanks for writing in! We do not have any ETA at the moment, and hopefully it will be released soon, you could however use the theme on WP 5.8 with the plugin we suggested until the theme update is released.

Thank you for your patience.



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Hi! I’m thinking about purchasing this theme, however, I don’t see any case study page layouts but maybe I’m missing them? Any help would be appreciated. Thanks!

Hi there,

Thank you for taking interest in our theme.

In case you are referring to the landing page, please note that it’s necessary to select black or white version. You can access the them also in this link for black version and here for white version.

If you have any additional questions please let us know.



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Hi, I have purchased your beautiful theme and I have a simple question. For some reason even after looking at the documentation, I am unsure how to change the theme layout so that I have the linked text home as the landing page. Could you please point me in the right direction?

Hello there,

As we do not have enough information in order to help you, we would appreciate if you could please contact us through this email, and include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.



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Thank you I have sent off an email!

You’re welcome, one of our support agents should be replying to you shortly.



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Hi I like https://penumbra.qodeinteractive.com/ ,can it change background color to white and fonts to black? Thx!

Hi there,

Thank you for taking interest in our theme.

The Penumbra theme also has a “Light” demo with white background color and black fonts. You can check them in this link https://penumbra.qodeinteractive.com/light/landing-page/

If you have any additional questions please let us know.



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Hi. is possoble to change background Colors of vertical-split-slider? left: white, right: black?

Hi there,

If you refer to the dual screen on the landing page you can add this code to Appearance > Customize > Additional CSS like you can see in this screenshot here

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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THX – now i must serch color of buttons there ;) but thx.

Hi there,

Glad we could help! If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi. is it comptatibile with WP 5.7.1?

Hi there,

Thanks for writing in! It is compatible but please read this article here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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It seems I’m having issues with Ultimate Member’s plugin menu is not working with this theme after doing a compatibility test. Is there a fix or something I can do? Trying to not customize the entire theme just to add a simple menu for individuals logged in or not logged in.

Hello there,

We haven’t tested this plugin with our theme so we cannot guarantee it’s compatibility with our theme. However, you can submit a ticket at our Help Center and include your website URL and one of our support agents will investigate this further.



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Hi, i have some pre-sale questions:

1. Can I use both black and white demos or at some place I have to choose between one or another? I would like some pages w/ dark background and some pages w/ white.

2. I want my homepage to look like “Linked Text Homepage” at first view but with some content following after scrolling, portfolio list and contact form at the footer. Can I do that or this page needs to be fullscreen without any other shortcodes?

3. Is there an overlay menu option?

Hi there,

This is something similar we have within our Penumbra theme: https://penumbra.qodeinteractive.com/interactive-links/ We hope this helped.



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Oh thanks, but I was wondering about the menu type of that page, with is fullscreen overlay!

Hi again,

Penumbra doesn’t have a menu with fullscreen overlay.

If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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Hi, will this also be updated for Worpress 5.6.X compatibility?

Hi there,

This is a temporary solution that will be fixed in the next theme update for sure.

Thanks for understanding and let us know if you have any additional questions.



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Thanks for the prompt responses. Something last, do you have happen to have an ETA with the proper compatibility updates?

Hi there,

We do not have any ETA at the moment however our team is working hard on updating all our themes and you can stop by our theme specification page to see the changelog.

Thank for understanding.



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Hi ! I really need your help for my website. In fact in the menu the color of the text does not adapt to the color of the background image. I would like when the photo is dark my text and logo are white, and when the color of the picture is light that the text and logo are black. Or if this is not possible, that the color of the menu text is always white.

Could you please help me ?

Thank you and Happy New Year a little late :)

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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Hi ya, beautiful theme! I have two tiny questions that I cannot resolve: 1) Hide category on portfolio (I just want the title and no category) – Where I can find this? 2) Translate Text on Portfolio category filter “SHOW ALL”, – not found in .pot file or any other file within the theme. Please let me know where to change this, since I will need it in German. Thanks!

Hi there, Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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After update the theme to the newest version 1.6 my page doesn’t show any slider from Slider Rev.

Hi there,

It is a bit hard to tell what might be the cause, so could you please provide us with your website URL so we can check.

Thanks.



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Hi. I have resolved that problem by turning off some optimization plugins. I don’t know which of them caused that problem but slider is working without them now.

Hi there,

Glad to hear that you’ve manage to solve this. :)



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Hi there, Penumbra theme doesn’t work with the latest Wordpress update. I tried to delete and reinstall it but the “WordPress upload” method fails to load the file and the installation via ftp crashes the site showing the “HTTP ERROR 500” error probably related to one of your plugins. How can I do? Are there any updates for this theme? Thanks, E.

Hi there,

It sounds most likely that this is server related, you can check our article that can help you here also please check if you have updated the theme plugins when you updated the theme. You can find the guidance here

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Thank you, I uninstalled everything and managed to make it work, even if some parts should be updated but I understand the technical times given the current Covid situation. A few years have passed since I purchased the license for this site and I don’t remember the procedures well. For example, now I need to activate the licenses to update some plugins (specifically WPBakery Page Builder and WooCommerce). Where should I go to enter and activate plugins licenses? without the licenses I’m not allowed to update them to work correctly.

Thanks, E.

Hi there,

Please note that WPBakery does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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