Unique themes, excellent support!
20 Reviews
Qode's customer support is stellar — among the best I've ever seen. They respond quickly, clearly and in excellent English despite (I assume) their team being in Serbia, based on the names I see from their support team. Very impressive all around. And the theme itself is excellent. Beautifully designed and reasonably flexible. Thanks, Qode!
great customer support! very nice, fast and helpful! couldn’t be better! I am very happy with the theme
A well-developed, user-friendly, elegant theme. On top of that, the customer support is respondent and helpful. Truly, it's worth every penny. Thank you !
I love this theme. It looks suitable for my business portfolio. And we can choose 2 neutral colors. Easy to use when you plug in the WP page builder. Nice job dude thanks for creating this
Very fast help.
Couldn't be happier with these guys.
I am so pleased I purchased this theme! The design quality is stunning and the customer service is respondent and very helpful!
Support from Edge Support is terrible and slow. Don't buy.
Author response
Hello,
So sad to hear that, from what we can see, our agents referred to all your issues promptly and in a concrete manner. All we could suggest is to submit a refund request for Penumbra theme, if you're not using it anymore and we'll gladly accept it.
Best,
Edge
There i s lot of things that turn it codes more complexity than they real need it
Author response
Hello,
We couldn't find any of your open tickets on our support forum https://edge.ticksy.com We think it's fair to try to contact support staff first, for all the questions and help you need for setting up your site in our theme, before putting this bad review. Our trained team of support agents is on your service for all the doubts you have related to our theme options and customization, can you please try to get in touch with them, so they can help you. Having pleased theme users is our priority. We hope this can be improved and you will change this bad impression you've got. Looking forward to hearing from you on ticksy. At any moment you are able to submit refund request if you didn't need our theme, and if you don't have plans to use it.
Edge
The best theme that I've ever downloaded
