Reviews for Penumbra - Multi-Concept Design Portfolio Theme

Reviews for Penumbra - Multi-Concept Design Portfolio Theme

Cart 937 sales
Well Documented

20 Reviews

for Customer Support

Qode's customer support is stellar — among the best I've ever seen. They respond quickly, clearly and in excellent English despite (I assume) their team being in Serbia, based on the names I see from their support team. Very impressive all around. And the theme itself is excellent. Beautifully designed and reasonably flexible. Thanks, Qode!

for Customer Support

great customer support! very nice, fast and helpful! couldn’t be better! I am very happy with the theme

for Design Quality

A well-developed, user-friendly, elegant theme. On top of that, the customer support is respondent and helpful. Truly, it's worth every penny. Thank you !

for Design Quality

I love this theme. It looks suitable for my business portfolio. And we can choose 2 neutral colors. Easy to use when you plug in the WP page builder. Nice job dude thanks for creating this

for Design Quality

I am so pleased I purchased this theme! The design quality is stunning and the customer service is respondent and very helpful!

for Customer Support

Support from Edge Support is terrible and slow. Don't buy.

Author response

Hello,

So sad to hear that, from what we can see, our agents referred to all your issues promptly and in a concrete manner. All we could suggest is to submit a refund request for Penumbra theme, if you're not using it anymore and we'll gladly accept it.

Best,

Edge

for Other

There i s lot of things that turn it codes more complexity than they real need it

Author response

Hello,

We couldn't find any of your open tickets on our support forum https://edge.ticksy.com We think it's fair to try to contact support staff first, for all the questions and help you need for setting up your site in our theme, before putting this bad review. Our trained team of support agents is on your service for all the doubts you have related to our theme options and customization, can you please try to get in touch with them, so they can help you. Having pleased theme users is our priority. We hope this can be improved and you will change this bad impression you've got. Looking forward to hearing from you on ticksy. At any moment you are able to submit refund request if you didn't need our theme, and if you don't have plans to use it.

Edge

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