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Thank you for your response, Please check my update to PRIVATE TICKET #2372509
You will get the reply.
1.Currently your navigation is one menu deep:
I want a second layer so It would have the capability to do this:
>>2-5 Years in Business
>>Over 6 years in business
2. Also if you go to my site https://drpamrussell.com/, the arrows on the right and left of the index page slider are not there. Is there some file that I am missing that I need to upload?
3. I posted this in the support 3 days ago and did not get an answer.
1. This is customization request. You need to pay for this.
2. Please send us a support ticket for this.
3. Give the ticket ID.
1. I did put in a ticket: PRIVATE TICKET #2372509
2. I understand I have to pay for the navigation
3. Do I also have to pay for the arrows that should be on the slider ?
I would not recommend this site to anyone. The only good thing about it is the looks. The documentation is horrible and the support is worse. It would take 2-3 days for a reply and then the reply was one or two words that did not answer the question. I thought that I was only being contacted 3 days after I reached out because of the state of the world but I was wrong, When I asked how much it would cost for hem to customize, I was contacted in 16 hours. I have been a member of theme forest for many years and I have been purchasing and making the necessary changes for that same amount of time. This template is difficult to change. The coding is not clear the owl carousel does not work. I would ask for my money back but I have spent so much time on this that I can’t start over. If you notice, the other comments from those who purchased this template were not good. Again, do not buy this template.
We already replied your ticket 3 days before – https://themekalia.ticksy.com/ticket/2344760/ Still waiting for your response.
I know you did. You replied 3 days after I requested and i still can not fix the issue because you did not give me a solution to the problem. I sent you images and everything and you did not give me the fix. Just admit it. You did not care. You got your money for the site and that is that. The contact form does not work either.
Please reply in ticket with your issues. We will help you to fix.
I already did. Here is the information.
PRIVATE TICKET #2344760 – posted 1 week ago on April 7, 2020 at 12:40pm
It have images that show what the problem is and where. In addition, at the time I posted this issue, I did not know the contact form did not work. However to fix that problem, I just put in a standard code and deleted yours.
We checked the ticket. The last response was from our support team.
It does not matter who the reply was from. YOU DID NOT FIX THE PROBLEM and you did not care to. You can stop sending these replies unless you intend to fix the problem, step by step so it is clear.
theme always cashed in browser every modification not appear i deleted browser cash many times but still cashed
Please send us a support ticket.
We will check the issue.
Amazing Work, Good Luck With Sale
I tried installing it and it states “The package could not be installed. The theme is missing the style.css stylesheet.” Anything that I should change in the folder?
It is HTML template not WordPress
good luck with sales.
Nice Design, Congratulation Good Luck with Sales
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