Hi there, my SEARCH BAR is no longer working. I can’t type anything into it. Please help! Thanks.
Hello Can you send us your problem in our email with the url of your blog to help you
Slider bar is not showing recent posts. Literally says the word “recent” on my blog instead of the slider. Side bar recent posts section does not work as well.
Load time is really lagging, super slow times. Can you advise? www.adinamayo.com
I’m requesting a refund. This hasn’t been updated since 2016. Themeforest should take this down. Pls advise how to submit a refund request.
FancyTheme support Team
Hello. I was wondering if it is possible to remove the star at the top of the blog. Thanks!
Although the expiration of your support we can still help you
Yes you can send us an invitation to be an admin on your blog to remove it
Ok. I send you an invitation
Hi we still don’t have access to admin panel
Hello. i send you an invitation again. please check it
This time we have solved all your problems and removed the star posts for you. unfortunately we will not be able to help you next time because your support period has been expired. You will still have access to our free theme updates, video tutorials, and documentation.
You’re great. thank you so much. Best regards
i have opened a blog at wordpress
how i can to use these theme ? i need an option for this when im dowland it
please help me
hi please ekp me i want to use this theme at wordpress
how can i do that?
Hello we are so sorry
this is not a wordpress theme it’s a Blogger . com template, you can follow the documentation to upload it in blogger, rather than this i don’t know how you can ask themeforest for refund, PersoMag will be soon on wordpress with knew features and functions, so stay tune.
Fancytheme Support team
I love this theme, I’m working hard on it. the only little thing that is bothering me is the Star in the header. Can you tell me how to remove it pls? is it through HTML? or something? because touching code is always a bad idea . thank you very much!
also I wanted to know if it’s possible to have _blank link for the menu. thanks
Hello, i am very sorry for responding too late, can you please contact me in our page facebook to get quick respond and to be an admin on your blog to help you remove this star posts.
I am sorry again for this misunderstanding because we was working of the wordpress version and we were trying to solve all this problems
Soufiane From FancyTheme Support Team
Hace unos días compré su plantilla para blogger “PersoMag – Clean & Personal Blogger Theme” y estoy trasladando mi blog.
Necesito, si es posible, que me envíe la documentación en Español.
En posible tener el archivo “Index.html” en Español?
Can you please speak with english or french we don’t understand Spanish
I can not get “Link list” to be expanded.
I need help.
Can you please contact us on our page to provide help
What do you mean with “Link list” ?
Main Menu/DropDown/Multi DropDown
Access your blog Layout > click Edit link on Main Menu widget.
Normal Link : Features
Sub Link: Sub Link 1.0 (before the link add ““) 1 underscore
Sub Link 2: Sub Link 1.1 (before the link add ““) 2 underscore
It does not work. You can not add different levels.
I hope you can help me. Thank you.
Hello Abuelohara unfortunately we don’t support the sub menu in this version. Soon we will lunch the version with sub menu we also would like to give you this feature as our first client who will get this fonctions
How do I upload this template? I can’t find any instructions?
first thank you for purchasing PersoMag
for all the instruction to upload the theme you will find in the documentation/index.html Also you can watch the online tutos in https://www.youtube.com/playlist?list=PLsrlNyrBfSrI9yR4UWQVHNw5m24mWDw7Y.
If you still having probelems feel free to contact un om firstname.lastname@example.org.
Como usted sabe, Google plus ha desaparecido y ya no da servicio. Esto trae como consecuencia que en algunos lugares de la plantilla marque un error de configuración.
En la plantilla html , marca un error con un símbolo de admiración al ver el blog.
can you please send us your message with English or french we don’t support Spanish language. Can you please contact us on email@example.com with purchase code to help you.
I am seeing a some sort of error behind the share buttons. There are exclamation points behind the buttons (facebook, google, linkedin, etc).
Can you help me fix this please?
First Thank you for purchasing our theme.
Yes of course, can you please join us on our email firstname.lastname@example.org to solve your problem. You can also send us a message on our facebook page to get a quick support (include your purchase code and your website link).
I just bought the PersoMag theme for Blogger. When I try to install it, I get this error message:
Error parsing XML, line 1, column 1: Content is not allowed in prolog.
Can you help me please?
I found the solution. I uploaded the file instead of pasting the code.
First Thank you for purchasing our theme,
Good to hear that you find a solution. if you still have any problem don’t hesitate to contact us we will be glade to help you.
Hi. It’s a pleasure. I have a few problems that I need help with please.
- I’d like to remove the star navigation at the top of the page.
- The social media links at the bottom are only showing as text, there’s no icons.
- On my posts, there is a problem with the background of the sharing icons.
- The social media links at the top of the page and the sidebar aren’t showing up.
- For the slider, I wrote “recent” in the html box, but only the text “recent” shows up on the page, no slider.
I made a test blog to try it before adding it to my normal site: https://stitchentest.blogspot.com/
can you please send us an admin invitation to look for your problems ?
Yes, what is the email address?
Great! I have sent the invite. Thank you.
We accept your invitation. Now we need to be a first type admin to see the code and the elements of your blog.
Thank you. I changed it.
Hello, We solved your problems,
1. we remove the star section.
2. the background error was solved.
3. for the random and recent slider you need to respect the Blogger post form in order to have a normal slider display wish mean that for each post you need to include a title, tags, description, and thumbnail.
4. for all social medial you need to respect the documentation form, you need to add the name of social media without Capitalization (instagram not Instagram).
If you still have any problem don’t hesitate to contact us we will happy to help you.
We introduce a new version of PersoMag for WordPress version, so don’t forget to check it in http://bit.ly/2lTahCG.
We will be happy if you like our theme to give us 5 stars Rating.
irystudio Support Team,
Thank you! I don’t think Blogger has the option to add tags, descriptions, and thumbnails? But I added a second post and now the slider is working.
I meant with description the text that you put in your post, the tags is “Tester” that you add . Blogger limit our use functionalities like slider and custom posts it’s not like WordPress wish give us unlimited functionalities.
We hope you enjoy blogging, and we will be happy to help you at any time.
irystudio Support Team, Best Regards.
hallo, i can`t install because WP admin says Stylesheet style.css is missing?
This is not the WordPress Version, this is the Blogger version of the theme. You can buy the WordPress Version from this link : http://bit.ly/2lTahCG . With this new version there are a lot of features and functionalities that are not support by the Basic Blogger version. You can submit a refund on this version of the item and we will process the refund.
We are available 7/7 to help you to install and customize the theme.
Thomas from irystudio Support Team
my “Intro Posts Slidershow” (PersoMag) just disappeared, even though the settings are the way they should be. Can you help please?
The “Title” is set on “Slider”, the “Content” is on “recent” but it is not visible anymore. It was working all the time before.
Can you please send us an email with your issue, purchase code, link of your website. We will be very glad to help. Email : email@example.com
I purchased your Perso Mag theme, and I am having difficulty moving the nav bar (where the clickable links are) to be centered properly in alignment with the social media icons. Please help with this issue. I can also send you a picture of my issue if needed.
Yes of course, We will be very glad to help and we are so sorry for being late to respond to you. Can you please send us your issues by email on firstname.lastname@example.org don’t forget to send us all the infos of your sites.
Looking forward to helping you
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