Chimpstudio

Chimpstudio supports this item

Supported

105 comments found.

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Do not buy this theme. Does not work with current version of wordpress nor the one before. Full of bugs and no change in sight. Dishonest support too.

Hi @Rhysbonney , I agree updates are delayed and already requested technical department to deliver as soon as possible, but that does not make any of your negative statements about our support staff who help you with each and every query you have on your ticket and still you have such statements that is truly unfair.

Looking forward to see things working fine for you. If you have any issue with recommended version of WordPress let me know i will get it fixed for you.

Regards,

Hi. I can’t see example page versions on the Live Preview themeforest. When I click Home page and other page versions, I see “404 – Page NOT Found” Why?

Hi @silentghismo , Other home page are temporary down for necessary maintenance that will be live soon.

Regards,

hi, when your example pages will be active?

anna-smith

anna-smith Author Team

Apologize! Date is not finalized yet.

Your template is not supporting latest version that is 4.9.x all design is getting scatters .

anna-smith

anna-smith Author Team

Hi @Niyazahmed , Currently compatibility hasn’t been assured with latest version of WordPress and advertised so until its not recommended. You need to roll back to previous compatible version to make it work.

Regards,

imonni

imonni Purchased

Hi, I have bought today (4/1/2018) the support for a old purchase licence, but when I try to start a ticket it said that purchase code has already a ticket open. But I just buy today the support. What’s wrong?

anna-smith

anna-smith Author Team

Yes, You can remove email address once it will be tracked as its no way possible without getting traced via your email address.

imonni

imonni Purchased

ok, it’s info@motiv.it... let me know when you got it.

I am sorry but there is no record found against that email address. Can you please send me your purchase code in this email address so that i can create new ticket for you. info@chimpgroup.com

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