26 Reviews
I'm glad about technical support.
The team heps me in every ticket that I open.
The theme is right what we needed for our business. The great about it is the support we get from ThemeRex team. Instant reply, very polite. Keep up the good work!
Es muy flexible para ser una plantilla y un excelente soporte!
It is very flexible to be a template and an excellent support!
This has been one of the best themes I have purchased. It is flexible, responsive, powerful, and once you understand it how it works it is really easy to work with it. Best of all support they provide is top notch. When they say you will get a response in 24 hours you really get, other support I have encountered either reply days later or worst, never reply. So thanks so much Phil for your prompt and accurate answers on my issues. I would gladly buy another theme from you guys.
Very good support and service, direct contact and reliability.
Thank you.
Author response
Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you liked the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations.
We look forward to working with you again in the future!
Very good !
Author response
Thank you so much!
Wonderful design, fast and great support within 24hour form the request.
Author response
Our grateful thanks!
Great documentation and easy install of demo data. I'm a fan.
Author response
Hello!
Thank you for taking time and rating our theme! It is much appreciated by our team.
We will keep it up!
Best regards
Absolutely amazing support, great theme, great documentation, easy to fit to own needs.
Author response
Hello!
Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations.
We look forward to working with you again in the future!
Everything in this theme is top ! High quality theme AND quality help. They answer your questions quickly and are always nice !
Author response
Our grateful thanks for the review!
by KatGe 4 years ago
Need to improve theme options and page builder (visual composer) shortcodes.
Author response
Hello!
Thank you for taking the time to write the review of our theme, your comment is very much valued! We will try to do our best to improve theme.
Best regards
I love this theme and the support is great. It's a tough one because of the large menu base but I'm figuring it out. Thanks for a great theme.
Author response
Hello!
Thank you so much for so kind words :) This is very important for us!
Best regards
Exceptional customer support. I was having difficulty identifying how to change theme colors. Julia provided very fast and thorough instructions with illustrations. I really appreciated her prompt reply. I highly recommend this company! Thank you Julia!
Author response
Hello!
Thank you for taking the time to write the review of our theme, your comment is very much valued!
Best regards
Tell us what you think!
We'd like to ask you a few questions to help improve ThemeForest.