199 comments found.
Im having issues with dowloading your demo preview for your theme, others are fine on here but yours isn’t. My security on my PC stating there’s phishing and malware issues with your link and content. can you review this so i can see your product?
Does not appear this theme has been updated in a year…
I am affiliate with a few companies and need them to click on a link and it goes to their page for that item is this do-able?
Hi, how can i translate text ” My Account / Logout ” ??
Try this.
Open “petstore/inc/functions.php” where you can find those words
thanks. it works.
Hi, the scrolltop button it works, but doesn’t show the icon arrow up (fa-long-arrow-up) how can i change this to other icon to test if is it the icon it self or maybe another thing… thanks
Try this.
Open footer.php and find the below code and change it to other icon/
fa fa-long-arrow-up
also the slider is not working
Sent email, just reply I will guide you.
in documentation i read about petcare options for import demo ..but never find into my wp .. can you help ?
Sent email, just reply I will guide you.
Hi. We was buy theme PetStore. After install this theme top Menu and footer content without stylies. My email shyer@mail.ru Purchase code we have but on your site display error on registration.
Please login with the buyer account to get support.
Go to my profile page and fill the form I will provide email support.
hi, is it possible to insert a video instead of the initial slides?
yes, you have an option to add video.
hi, I bought and installed your theme worked fine, but after configuring woocommerce as soon as I try to change the home or any other page that has products inserted I have the following error message … how do I solve it?
Fatal error: Uncaught Error: Call to undefined function wc_get_chosen_shipping_method_ids() in /app/public/wp-content/plugins/woocommerce/includes/class-wc-customer.php:190 Stack trace: #0 /app/public/wp-content/plugins/woocommerce/includes/class-wc-tax.php(459): WC_Customer->get_taxable_address() #1 /app/public/wp-content/plugins/woocommerce/includes/class-wc-tax.php(481): WC_Tax::get_tax_location(’’, Object(WC_Customer)) #2 /app/public/wp-content/plugins/woocommerce/includes/wc-product-functions.php(987): WC_Tax::get_rates(’’) #3 /app/public/wp-content/plugins/woocommerce/includes/wc-product-functions.php(1094): wc_get_price_including_tax(Object(WC_Product_Simple), Array) #4 /app/public/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php(1764): wc_get_price_to_display(Object(WC_Product_Simple)) #5 /app/public/wp-content/themes/petstore/woocommerce/content-product.php(61): WC_Product->get_price_html() #6 /app/public/wp-includes/template.php(725): require(’/app/public/wp-...’) #7 /app/public/wp-conte in /app/public/wp-content/plugins/woocommerce/includes/class-wc-customer.php on line 190
Can you go to my profile page and fill the form and so that I can communicate from my email support.?
Good morning, I wrote to your support email a week ago but to date I have not received any reply, not even to know if you are working on it and what are the times when you think you will solve the problem. Let me know quickly if you can solve the problem or else I will request a refund and buy a different theme.
sorry, it might be missed, can you resend it?
I just sent mail back. I await your news
I wrote to this email: meltingpixels@gmail.com
I just sent reply, the access is not working. so re check it and send it again.
How do I remove spacing above and below logo that I uploaded? There’s too much white space.
I set the Logo Top Padding and Logo Bottom Padding to “1”, but it’s not enough. It’s completely to the edge in my logo as well, so just need to know how to make it less that “1” padding. Thanks
You need to add your own custom css code on “Customize > Custom CSS”
Yes, I figured this out yesterday.. I just wasn’t for sure if there was info about where in the custom CSS to update. I found where to update it though. Thanks
Glad to see that you could solve the issue.
Hi, are the video tutorials still up and relevant? The link to the Kayapati forum page doesn’t work anymore..
you will be redirected to the help page once you purchase the item.
The support will be available via forum or email.
Hi, Thank you for a great theme! I have tried to remove the rating. I don’t want it to show at all and have tried installing several plugins to remove but with no luck. I can remove it from single product page but don’t want them to show at all.
Also, how to hide the info text on the products? Not on single product page but elseware.
Try this.
Add this code in “Customize > Cusotm CSS”
.star-rating { display: none!important; }
Hi, I am having major problems with the menu losing its colour after attempting to change the colour, can you tell me how to fix this.
Can you pos your query over here? http://support.kayapati.com/
No I can’t post my query there because we are unable to register,as your support site does not recognise our purchase code!
sorry, go to my profile page and fill the form, I will give email support.
Hi Can You please help.
I have purchased the “pet store theme” Author – kayapati, i have tried contacting this Author but it says my details are incorrect.
I get the below message
Your theme (petstore) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again. Can Anyone advise on if this theme is supported by the latest woocommerce update ? my developer has requested that i ask before he makes any changes ?
Take backup of existing theme, re download theme and update it.
Let me know if you still see the notices.
Hi! Just I bought the theme. I have a problem with the template. The footer isn’t like as the demo. How can you help me?
Please go to my profile page and fill the form along with the wp admin details I will check it out.
Does this theme support WooCommerce 3.8.1? I see that this theme hasn’t been updated since July 19. Will slow updates be a problem for users who buys this theme today?
No, we will fix the bugs soon and update to latest version.
The footer is displayed between the menu and the main WooCom items list. Can you have a look, please?
Ok, I found out the reason – it’s the poor integration of Elementor Header/Footer to the theme.
It would be better if you have given us at least 24 hours before giving rating.
Why? You sell a ready-to-go theme. In order to make it work I have to analyse the code and to find out the hfe_header and hfe_footer calls in your header.php and footer.php are obsolete, as the plugin uses hooks on get_header and get_footer to show the content of default child theme to the user.
yes, but the header footer updated recently and theme not yet updated.
Hey there, we are having problems with a clean install of this theme… The page keeps loading and looks like it has a memory leak: https://www.petsmarkt.nl/winkel/kat/speelgoed-kat/happy-pet-catnip-cupcake/
how do we solve this ?
Des
But my demo works fine?
No unfortunately not… Product detail page isn’t working… default install, default demo content and only added some products nothing more…
Hi! I have the same issue as another user here – the background color in the menu is gone. You answered “Done, There was small issue, there was not selected css attribute where you need to add menu-1, menu-2 etc. in Menu man structure.
Now I have added it and its working fine.”
How do I select the CSS attribute? I want to be able to fix this myself, but I can’t really find out where I do this? Please advise.
Nevermind, I found it! 
Thank you.
Hello Kayapati, I just installed this theme and import sample data. But my site lost some social icon, up button icon on site. How can show it from my site? Tks a lot.
Try installing the fontawesome icons and let meknow if it fix or not.
https://fontawesome.com/how-to-use/on-the-web/using-with/wordpressThank you. It worked.
Glad to to see the issue is fixed.
I installed and actived theme but it didn’t show petstore options icon in admin’s sidebar. please help me to check this problem
I sent email reply asking wp admin access.
Thankyou! I sent reply email..
ok
