kleverthemes

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270 comments found.

Hi, i’ve just purchased the themplate but it can not be installed because WP give me a warning message of style.css file is missing..can you help me?

Hi there,

Thanks for purchasing, you’ll need to unzip the file you download from themeforest then upload PetCare.zip

Thanks

Hello,

I use your theme and I just installed the Event Calendar plugin. I have a problem, the calendar appears well but the event page does not display the content.

The calendar page: http://www.cestpluscanin.fr/event The page of the event: http://www.cestpluscanin.fr/events/test-event-2

Please can you check why the content doesn’t display

Thanks a lot in advance.

Hello,

I can’t post a ticket on your support forum because my licence is expired, and I don’t have access to the envato account used to buy the theme. Can you tell me how can I buy a new 1 year licence ?

Thanks in advance

Hi there,

Sorry for the late reply as just returning from vacation.

Could you try disabling any additional plugins you’re using, as well as disabling the map feature in the event plugin to see if this makes a difference.

Thank you

Hi,

No problem, sorry fort the late reply as just returning from vacation too, I try to disabling all additional plugins and disabling the map feature, I have still nothing in my event page.

Thanks in advance

​There seems to be a bug with the service display, when choosing 9, they do not line up properly. When choosing 6, they line up properly.

Also, the service order functionality is not working. I have ordered mine 1-9, but they are showing as 9-1 order.

URL here – http://www.4pawsvt.com/

Hi there,

Thank you – I’ll take a look into the column issue you’re having. Could you tell me which version of the theme you’re using also?

Thanks

Thanks for the quick response, version 1.4 I just noticed the bugs today when I updated to the most recent version.

Hello, the hero slider is cropped in the mobile view. Please help!

No, please help here. Maybe the Slider need a specific aspect ratio?

Can you provide a link please

yes, please check your private messages! Thank you

Hi, I really like this theme but it lacks one or two features that i need since I want to make it into a pet sitters, walkers etc Directory. So could a login/registration, for customers and pet sitters be added together with a booking calendar and payment system and if so how?

Hi there,

Thanks for taking an interest in my theme, you could possibly extend your use for the theme using plugins such as https://en-gb.wordpress.org/plugins/booking/ and https://en-gb.wordpress.org/plugins/business-directory-plugin/

They’re both quite highly rated and may help assist in the extended functionality you require.

Thank you

I have issues with theme upload/setup. I installed the theme petcare.zip from themeforest but when I try to install the sample data from .xml file (Tools -> Import -> Wordpress) got the following errors:

gallery “Husky” already exists. gallery “Valderrama” already exists. gallery “French Bulldog” already exists. gallery “Labrador” already exists. gallery “Staffordshire Bull Terrier” already exists. gallery “German shepherd” already exists. Failed to import Media “petcare-preview” Failed to import Media “home-logo” Failed to import Media “logo” Failed to import Media “map-pin” Failed to import Media “services-bg” Failed to import Media “2” Failed to import Media “3” Failed to import Media “services-adoption” Failed to import Media “services-advice” Failed to import Media “services-grooming” Failed to import Media “services-kennel” Failed to import Media “services-play” Failed to import Media “services-walking” Failed to import Media “service-img-4” Failed to import Media “service-img-3” Failed to import Media “service-img-2” Failed to import Media “service-img-1”

So as a result I don’t see the full theme. When I try to reinstall the theme got the following errors:

Installing Theme from uploaded file: petcare.zip Unpacking the package… Installing the theme… Destination folder already exists. /home/dh_8eebrs/kennelmalamute.com/wp-content/themes/petcare/ Theme install failed.

Also the same error if I try to download the file as described here https://help.market.envato.com/hc/en-us/articles/202821510?_ga=2.265501583.1019082817.1500823636-1959955901.1500823636

Definitely there is smth wrong but don’t know where to start… Please assist.

website is www.kennelmalamute.com

Hi there,

I have just responded via the theme support forum.

Thank you

Hello, Great theme, but some pages are not working, like http://petcare.klevermedia.co.uk/adoption/german-shepherd/

I guess that the images are showed like a gallery? The share area only works with Twitter?

Can I have different adoption pages? lets say one for cats, one for dogs, etc?

Hello, Description talk about drag and drop page builder. What page builder is it ? Is the theme compatible with Elementor ?? Thank you

Hi there,

The theme uses a simple page layout manager for rearranging the items on the page, not visual composer or elementor.

Thank you

I can not install the theme

Hi there, I Can you post a ticket on the forums (https://klevermedia.ticksy.com) with a link and error message please.

PFEvZ

PFEvZ Purchased

​hi,

i have tried a problem with the text header on every page. I have read that when you put it om homepage template it should disappear. But when i do this I am not able to edit the page with visual composure, and the page isn’t shown (just the footer and navigation). what am i doing wrong or is this a bug? My support just ended but are you able to help me with this problem?

Hello there,

Are you able to post on the support forums https://klevermedia.ticksy.com with a link to the website and I’ll be able to help.

Thank you

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