289 comments found.
Does it support WordPress 5.7.x?
I was wondering will this work for WordPress 5.7.X?
I have various bugs in my website. Your plataform of support don’t work for me.
U can help me?
Hello there! I am using your theme with a verified purchase code! Why the social share buttons are not functional? Could you help me fix it or configure thru theme? Link to check: https://k-9village.com/adoption/german-shepherd/
I just bought the theme, I can´t add the gallery the way you show it the demo, is a wordpress box and when I put add image or add gallery the photos are without any style, how exactly you add images in the gallery to be the same as your demo?
Hello, this theme has the option for example of pet shops register to receive services? I’m looking like a pet service marketplace. I also need ecommerce together and option for subscription plans for both client and service provider.
Does this theme have these options?
Unfortunately this theme isn’t have wooCommerce compatible as yet.
Hi I can see the message below and can see you have not listed Edge or the latest WP version for the theme?
The profile just needs updating, thank you – but it is compatible.
Hi, if you can update your profile then please so i can make a decesion on whether to buy your theme or not. 3 key point for me, last update, compatible browsers and software version. I look forward to seeing the data updated. Thanks
Hi again, i really need to know your updated profile details for theme before buying. If not ill need to look at another theme. Thanks
Thank you – we’ve just updated this now.
I have a font i want to use for headings instead of the standard ones installed. How do i go about adding the the list please?
Is the intended font you would like to use a Google web font?
Hi, No its a custom font called lino stamp
The easiest way would be to use your child them and import your font into your stylesheet (syle.css) using @font-face then overwriting the existing fonrs for the body & headings, here’s some info on using font face https://developer.mozilla.org/en-US/docs/Web/CSS/@font-face
Does the theme work with Stripe for Woocommerce? Having an issue where the credit card form fields cannot be filled in. Works fine with theme TwentyNineteen. Thanks.
The theme isn’t built using wooCommerce – but if you open a support ticket we can take a look at what might be causing an issue with form fields.
Hello, are you still maintaining this theme? I am currently working for a client that has this theme installed but seems to be outdated and there is no update,
Yes we’re still maintaining the theme – we have support forum at https://klevermedia.ticksy.com/
Hi, wondering if this theme is compatible with WordPress 5.0.3 and or with Gutenberg
The theme does work with the latest WP version but we don’t use Gutenberg as yet.
I purchased this already with another account we tried to reinstall the theme but the demo import is broken. Will it be fixed cause im planning to buy it again for another business this month.
Could you post the error you’re receiving over at the support forum and I’ll take a look for you.https://klevermedia.ticksy.com
hi i just buy your petcare theme i need to add Carousel in price section i have 6 prices at a time 4 is showing i want carousel for this
Hello, I’ve installed the theme correctly and now I’m trying to import by Theme options/import and export, copying the content of the json file. But it’s not working, On the left menu “Hero slider” is not appearing, and also is missing “adoption”, services” and everything. Images aren’t imported too. Is any other option I can import demo content?
You will need to install the PetCare plugin to have additional Custom post types such as Hero & Adoption available.
If you can post login details to https://klevermedia.ticksy.com I’ll take a look for you.
thank you! Done, I’ve attached a screen capture for you.
Hi, how / where should I enter the Google Maps API Key?
After purchasing the theme and attempting to upload it to wordpress, I am getting an error saying “The link you followed has expired.” After doing some research I discovered that this issue is caused from the file size being too big. What should I do?
Are you uploading the theme.zip file, not the whole ThemeForest download?
You could ask your host to increase your php limits, also you can upload the theme manually via FTP.
Hope this helps.
I just bought the wp theme pet care and i am having trouble setting it up what do i use as the builder for this theme its not letting me customize the theme
nevermind i resolved the issue
Hi Ben, Glad to hear it’s setup ok now.
I want to ask, does your theme support RTL & WPML ?
It does yes.
Google Maps not working yetI understand you are trying to find an alternative to Google Maps. Since it has been two months since the last comment on this, I’m wondering how that is coming along. I am wanting to offer this theme as an option to a friend for whom I am developing a WP site, but I think the maps function will be important to them.
Is there a workaround? Can the Google Maps function be deployed if payment is made to Google for use of the API?
At the moment you can add a Google maps and add your API key to use Google maps, you will have to add payment details as you mentioned though.
Google Maps no longer works on this theme, it says it’s in development mode, I’m guessing this is to do with the fact they are now charging if you have heavy traffic and need to setup api keys. I’m running version 1.4 can you please provide the steps required to fix this? Or I’d imagine you may need to make changes to your ‘map’ layout widget first to fix it?
Yeah unfortunately this is down to Google now charging for the use of Google maps, I’m currently looking into an alternative for customers to use and will implement and release as soon as I have.
Perfect thank you! Just wanted to make sure you were aware. Keep up the good job.
i have tried a problem with the text header on every page. I have read that when you put it om homepage template it should disappear. But when i do this I am not able to edit the page with visual composure, and the page isn’t shown (just the footer and navigation). what am i doing wrong or is this a bug? My support just ended but are you able to help me with this problem?
Are you able to post on the support forums https://klevermedia.ticksy.com with a link to the website and I’ll be able to help.