40 comments found.
Hi, Any update (Is there an update for the latest versions of compatible plugins?) or new features?
GLWS.
Hi,
This theme is compatible with latest version. If you need help you contact us. Our team will help you
Just upgraded to the latest WordPress version and WooCommerce version and got this notice:
Your theme (Petmark) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this: Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Hi,
We will check and update this theme. You contact https://themeforest.net/item/petmark-responsive-woocommerce-wordpress-theme/21171779/support Our team will help you
You can download latest version and update for your website
hello how can i show my wish list ? PetMark
Hi,
You can contact https://themeforest.net/item/petmark-responsive-woocommerce-wordpress-theme/21171779/support Our team will help you
Hello,
Where can I update WPBakery?
Thanks
Hello,
You can remove and install latest WPBakery version. If you need help you contact us. Our team will help you
This code ?v=1d20b5ff1ee9 is being added to all my URLs of my website.
Nevermind, I figured it out.
Dose your them support with Elementor or WPBakery Page Builder?
Hi,
Thank for your interested. This theme supports WPBakery Page Builder
Hey,I wrote an email but no answer, I need help . Where is the ALL CATEGORIES text from menu located in the files? I need to change it but I cannot find it.Thank you.
I found out i had a plugin disabled,my bad !
If you need help you can contact us.
Hi there, I downloaded and installed the theme and I’m unable to change the theme colours. I went to the theme options and changed the colours there but, the search box and header menu still showing the default green colours. Any advise?
Hi,
What did theme you purchase ? You contact us and provide license. Our team will help you.
HELLO, HOW OFTEN DO YOU UPLOAD UPDATES? AND IS COMPATIBLE WITH WORDPRESS 5.4 AND WOOCOMMERCE 4.0.1?
Hello,
This theme is compatible with WordPress 5.4 and WooCommerce 4.0.1
Error: “Something went wrong with the plugin API” when installing WS Facebook Like Box Widget. All other widgets installed and activated just fine.
hi,
You can contact us and provide detail. Our team will help you
Hi, In the Search box, right in the Category drop down list, how I can configure for when I click in the menu this can show in front and not in the back?
Hi,
You can contact us. Our team will help you
My WPBakery Page Builder is version 5.4.7 and the WPBakery Main Menu under Templates > Header 4 stopped working. The WPBakery Page Builder is saying this constantly: “There is a new version of WPBakery Page Builder available. View version 6.0.3 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?” Can you help me fixing this?
Hi,
You can contact us. Our team will check and help you
Just upgraded to the latest WordPress version and WooCommerce version and got this notice:
Your theme (Petmark) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.Hi,
We have updated theme compatible with latest WooCommerce version. You can download again. Thanks !
Thanks for the quick support. I’m going to be honest, I didn’t expect a reply since I haven’t renewed my support yet so you surprised me in a good way just by responding. Thank you.
If you need help you can contact us. We will help you
Hi, it works with woocommerce Versión: 3.6.2?
Hi,
It works with woocommerce Versión: 3.6.2
Please can you advise how to change the Sticky Header Logo?
Hi, You can upload sticky logo. Go to Dashboard – WPBakery Page Builder – Templates and choose Cosmetic Header 1 ( The header you are using ), and click shortcode Main Menu to upload sticky logo: http://prntscr.com/mqmdpz Remember to save.
I don’t appear have ‘Cosmetic Header 1’ after importing the demo content. Only Header 1 an Footer 1 is available. Are you able to advise please?
You can contact us and provide detail. Our team will check and help you
Ok thanks, I have sent you an email to your support team.
You can check your email again. Thanks !
WXR FILE, MISSING/INVALID WXR VERSION NUMBER
Same as this guy: http://roadthemes.com/forums/topic/wxr-file-missinginvalid-wxr-version-number/Can you share the solution?
Hi,
You can upgrade php to latest version
I’m on the latest version avaliable on my server 5.6. Is there another way to upload the demos ?
You can contact your server provider. If it doesn’t work you can contact us. We will help you
It says: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
Hi,
We used visual composer for Page builder.
So, WPBakery Page Builder is not include?
yes
Hi, where i can change the background color for the ajax shopping cart? The one that comes in the header? I try in the theme options, but doesnt change the color it its all black and i wanted in white. It doesnt sees as in your example template.
You can contact roadthemez(at)gmail.com. Our team will check and help you
Hello, this theme is outdated for woocommerce can you please update the theme
Hello,
We have updated theme. You can download latest version. Thanks !
Oh thankyou and welldone. Greetz
Small problem after updating the theme i got with every short product discription this code
i cannot find the problem and why its now in every short discription i got 105 products so i dont want to edit them every one ^^
<.p> <./p> wthout the dot offcourse
You can contact roadthemez(at)gmail.com. Our team will check and help you.
We have fixed and updated version 1.1.2. You can download again. Thanks !
ah i was waiting for e-mail but you guys responded here. Well thanks and well done!
Sorry, we have a holiday. Happy new year
Where can i find the option to change site logo ?
Hi there are some outdated files with WooCommerce when will they be fixed.
Hi,
We have updated theme for latest WooCommerce version. You can download latest package. Thanks !
