62 comments found.
Hello, as this template supports RTL, if i purchased it, Do I have to purchase it two times to install the arabic duplicate or i can use it more than one time freely on one domain ?
I opened a ticket two days ago and no one has answered my request, what is going on here? Inside the WP Bakery the text in the edit box has all turned to ALL CAPS, I need to hand over this website to the client but can’t give it to them in this state. Where are the admins for this theme?
We are checking it out, we will reach out once the issue is fixed
14 days later and I still have the same issue. Can someone please contact me and let me know what’s going on. I have to hand this project over to my client shortly.
I tried to recreate the issue but I couldn’t, lease check your ticket, I sent you an example with a link
Hi, there is a bug on the portfolio pagination, it’s not working properly.
Hi, Can you please open a ticket here: https://webdevia.ticksy.com/ our support team will be happy to help you. thanks
I have installed the theme but I don’t see the main drop down menus in the page , already opened a ticket but no reply yet
Hi, Can you please open a ticket here: https://webdevia.ticksy.com/ our support team will be happy to help you. thanks
Hi there, I submitted a ticket 3 days ago. Can someone please reply? Thank you in advance!
Please check your ticket
Does this theme have a quickstart?
Hi there, Yes the theme comes with demos importer so you will get a website 100% like the demo in minutes. Best regards,
Ok, I have bought the theme but cant find the quickstart. The tutorial too does not work
Please check this video: https://www.youtube.com/watch?v=uDaxGMWv13E and if yo need further hell please contact us from this form: https://themeforest.net/item/petroleum-oil-gas-and-chemical-wordpress-theme/16250096/support/contact
Thanks Alot. Everything is working well
hi is there any documentation on how i should edit the code using sass?
Here is a guide on how to install sass on window https://www.impressivewebs.com/sass-on-windows/ There is also videos on youtube, but it is not recommended for code beginners, if you are a beginner just use additional css in the customizer to override css rules
@Mymoun, This theme is supported RTL (Arabic) Layout? If yes then please share a RTL demo link.
You spelled website wrong “An Incredibly Intuitive Webiste Installer”
When I applied link to the image boxes it doesn’t work. My website is https://www.fuelzon.com/ . Iam talking about the three boxes just beneath the slider.
Hi Can I use this theme for two domains? Thank you
Hi, a license is for one domaine, so you will need to buy a license for each domain (localhost is not counted), Best regards,
Hi, i have a problem after installed this theme, i have just wrote a message on themeforest support page, and hope your soon reply. (The support page you gave on the theme documentation is not available to visit: http://themes.webdevia.com/support)
thanks so much for your nice supporting , the support team is helping us step by step to build our website . thanks so much
I’ve purchased and installed this theme and have below issues. I highly appreciate your help to resolve it. Failed to load plugin url: /wp-content/themes/petroleum/inc/js/customcodes.js
Dear client, we have responded to your support request and are waiting for your response. Let’s follow support from there. Thank you.
Hi, I installed the template but I can not install the 3 required plugins (Essential Grid, Revslider, Webdevia main plugin) it has been impossible because the source of the plugins it is not found. What I can do? the template doesn’t work without them.
Dear client. Thank you for your interest in our product. Please get in touch with us using the support form in the support tab above, and we will be happy to answer all your questions and worries.
Hi, I want to buy this theme but I’m scared after reading all these comments and issues almost everywhere. Are you all satisfied now with your purchase? Please respond.
Dear client. Thank you for your interest in our product. Please get in touch with us using the support form in the support tab above, and we will be happy to answer all your questions and worries.
How to disable sticky menu?
Thank you for your interest in our product. We have responded to your request on the support email. We will be waiting for the info to help you make the necessary changes.
Hi How can I change menu hover color? When I put my mouse on menu, it becomes black and no text shows. Please reply as soon as possible. Thanks.
Hi. How can i easily disable the sticky menu?
Thank you for purchasing our product. Please send us your query to support2@webdevia.com and we will happily support.
